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Cannot mail out....

Last post 08-15-2008, 14:44 by Rolf Lindby. 9 replies.
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  •  08-05-2008, 2:29

    • Hiaburi is not online. Last active: 08-05-2008, 22:43 Hiaburi
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    Cannot mail out....

    Ok, so I've been trying to get this working for literally years now and i have nothing left to try, i can send mail locally i can receive mail locally, i can receive mail from non local, i can send mail to my friends mercury mail server which is non local, but I cannot send to any email providers like aim yahoo road runner gmail hot mail etc every time i do it gets a connection error during handshake. i went here http://www.spamhaus.org/query/ and my ip is not in any of the lists, i have a static ip, it doesn't change, i have a domain name through dynadot, I don't know what else to do, can some one please help me get this working 100%?

    this is what is shown in mercuryE if i try to send a message to my email at aim.com


     Connection error during handshake with 205.188.109.56.
    Connection error during handshake with 64.12.137.89.
    Connection error during handshake with 64.12.139.249.
    Connection error during handshake with 64.12.138.57.
    20:40:22: processing job MO000024
    Resolved MX for 'aim.com' to 205.188.109.56
    Connecting to 205.188.109.56
    Connection error.
    Attempting connection to alternate, 64.12.137.89
    Connection error on alternate.
    Attempting connection to alternate, 64.12.139.249
    Connection error on alternate.
    Attempting connection to alternate, 64.12.138.57
    Connection error on alternate.
    


  •  08-05-2008, 4:00

    Re: Cannot mail out....

    The most obvious explanation would be that your Internet provider blocks outgoing traffic on port 25 (to stop spam), which is getting quite common unless you have a business account. Unfortunately that would block sending to your friend's Mercury server as well, unless your friend has the same ISP and the ISP allows port 25 connections in their own net.

    Another explanation could be that these mail hosts require you to have a reverse DNS entry for your IP address.

    One way to find out would be to make a Telnet connection to for instance one of the aim.com IPs on port 25 (open a command prompt and enter: telnet 205.188.109.56 25), and see what reply you get.

    If port 25 is blocked you could try asking your ISP to open it for you (alternatively create a reverse DNS entry if that is the problem), or you could use MercuryC instead of MercuryE for SMTP deliveries. In that case outgoing mail will be relayed through your ISPs SMTP server instead.

    /Rolf 

  •  08-05-2008, 4:51

    • Hiaburi is not online. Last active: 08-05-2008, 22:43 Hiaburi
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    Re: Cannot mail out....

    Guess i need a reverse dns, no idea what that is though =/
  •  08-06-2008, 1:40

    Re: Cannot mail out....

    Reverse DNS, or PTR record, is an entry in a name server that returns a host name from an IP number. If there isn't one for your IP number you will have to ask your Internet provider to create one.

    /Rolf 

  •  08-06-2008, 18:48

    Re: Cannot mail out....

    If you use ADSL without fixed IP-addresses, which spamhaus is noting, you have to use MercuryC and relay emails via a smart host of your ISP.
    Kind regards / Peter
  •  08-11-2008, 9:46

    • teryor is not online. Last active: 08-15-2008, 12:13 teryor
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    Re: Cannot mail out....

    Rolf,

    Am also experiencing a similar problem. Please how can i resolve this? I can't send out mails, but i can receive

     

    Thanks

    Teryor

  •  08-11-2008, 14:38

    Re: Cannot mail out....

    Do you use the MercuryE or MercuryC module for deliveries? What does the log for that module say when you try sending a message?

    /Rolf

  •  08-13-2008, 5:03

    • GordonM is not online. Last active: 11-05-2008, 4:06 GordonM
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    Re: Cannot mail out....

    If the problem is that your ISP is blocking port 25 for any accounts other than it's own, you might wish to try a SMTP relaying service, which use ports other than 25.  There are various ones that you can find by Googling "SMTP relay".  Many of these are commercial and you have to pay for service.  I am using an "almost free" relay, through my local community Freenet operation.  It works well and my originating address can be anything as long as I use my username and password for authenitification.

    GordonM

  •  08-15-2008, 11:29

    • teryor is not online. Last active: 08-15-2008, 12:13 teryor
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    Re: Cannot mail out....

    Connection error during handshake with 192.86.98.58.

    Connection error during handshake with 192.86.98.11.

    10:03:53: processing job MO000007
    Resolved MX for 'worldbank.org' to 192.86.98.58
    Connecting to 192.86.98.58
    Connection error.
    Attempting connection to alternate, 192.86.98.11
    Connection error on alternate.

    That is error message am getting and am using MercuryC module.

    Please any assistant to resolve this problem will be highly appreciated

     

    Thanks

    Teryor

  •  08-15-2008, 14:44

    Re: Cannot mail out....

    That looks like the MercuryE (end-to-end SMTP) console output, though. Your Internet provider is most likely blocking outgoing traffic on port 25. So unless you can convince them that you should be allowed to use port 25 you will need to switch to MercuryC and relay the mail through your Internet provider's mail server.

    /Rolf 

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