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error FF

Last post 11-22-2008, 7:37 by maryum. 6 replies.
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  •  11-20-2008, 12:00

    • maryum is not online. Last active: 11-22-2008, 11:00 maryum
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    error FF

    hi

       i m receiving error FF in MercuryC SMTP client(relay version)

    using smtp.gmail.com as host. 

    i have increased the TCP/IP  timeout to 600 but still receive the same error, also enabled session logging, session log file displays the following error 

    03:51:23.765: --- Thu Nov 20 03:51:23 2008 ---
    03:51:23.796: Connect to 'smtp.gmail.com', timeout 600.
    03:51:25.078: 2: Bad address "smtp.gmail.com"

    can anyone help me in solving this problem

    thnx

     

  •  11-20-2008, 17:31

    • Rolf Lindby is not online. Last active: 2017-12-15, 20:36 Rolf Lindby
    • Top 10 Contributor
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    • Stockholm, Sweden
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    Re: error FF

    As you get the error message Bad address "smtp.gmail.com" I would assume there is a problem with name resolution on your computer. Check DNS settings in Windows, and test that you can ping smtp.gmail.com from a command window.

    /Rolf 

  •  11-20-2008, 19:32

    Re: error FF

    Check your port and SSL/TLS settings.

    (b) -SMTP STARTTLS -

      Server host name: smtp.gmail.com
      Server TCP/IP port: 587
      SSL/TLS: via STARTTLS
      Enable server certificate fingerprint tracking: checked
      SMTP Authentication: Login to the SMTP server using POP3
      username/password (the GMAIL-POP3-definition has been chosen)

    (c) - SMTP via SSL -

      Server host name: smtp.gmail.com
      Server TCP/IP port: 465
      SSL/TLS: via direct ssl connection
      Enable server certificate fingerprint tracking: unchecked
      SMTP Authentication: Login to the SMTP server using POP3
      username/password (the GMAIL-POP3-definition has been chosen)

     

    Here's what a valid STARTTLS session to port 587 looks like

     

    02:59:47.046: --- Thu Oct 02 02:59:47 2008 ---
    02:59:47.046: Connect to 'smtp.gmail.com', timeout 300.
    02:59:48.140: >> 220 mx.google.com ESMTP z15sm1440354pod.11<cr><lf>
    02:59:48.140: << EHLO novell-tstephenson.com<cr><lf>
    02:59:48.187: >> 250-mx.google.com at your service, [209.128.94.2]<cr><lf>
    02:59:48.187: >> 250-SIZE 35651584<cr><lf>
    02:59:48.187: >> 250-8BITMIME<cr><lf>
    02:59:48.187: >> 250-STARTTLS<cr><lf>
    02:59:48.187: >> 250 ENHANCEDSTATUSCODES<cr><lf>
    02:59:48.187: << STARTTLS<cr><lf>
    02:59:48.234: >> 220 2.0.0 Ready to start TLS<cr><lf>
    02:59:48.312:

  • SSL/TLS session established: RC4, OFB mode, keysize 128 bits
    02:59:48.312:
  • Certificate user is cn=smtp.gmail.com, o=Google Inc, l=Mountain View, sp=California, c=US
    02:59:48.312:
  • Certificate is valid from Mon Jul 30 00:00:00 2007 to Thu Jul 29 23:59:59 2010
    02:59:48.312:
  • Certificate fingerprint is F1D3DE599D9CE231EAAA2CA0FCAD9A61
    02:59:48.312: << EHLO novell-tstephenson.com<cr><lf>
    02:59:48.359: >> 250-mx.google.com at your service,
  • [209.128.94.2]<cr><lf>
    02:59:48.359: >> 250-SIZE 35651584<cr><lf>
    02:59:48.375: >> 250-8BITMIME<cr><lf>
    02:59:48.375: >> 250-AUTH LOGIN PLAIN<cr><lf>
    02:59:48.375: >> 250 ENHANCEDSTATUSCODES<cr><lf>


    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  11-21-2008, 10:39

    • maryum is not online. Last active: 11-22-2008, 11:00 maryum
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    Re: error FF

    i have tried SMTP via SSL and now receive the following error in session log file

    15:40:20.140: --- Fri Nov 21 15:40:20 2008 ---
    15:40:20.156: Connect to 'smtp.google.com', timeout 600.
    15:40:42.281: 15: Peer connect failure

  •  11-21-2008, 16:43

    Re: error FF

    i have tried SMTP via SSL and now receive the following error in session log file

    15:40:20.140: --- Fri Nov 21 15:40:20 2008 ---
    15:40:20.156: Connect to 'smtp.google.com', timeout 600.
    15:40:42.281: 15: Peer connect failure

    Strange, the only thing that I can see that would block access to port 465 would be a firewall.  Verify there is nothing between MercuryC  and the relay host blocking access. 


    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  11-21-2008, 16:59

    • Rolf Lindby is not online. Last active: 2017-12-15, 20:36 Rolf Lindby
    • Top 10 Contributor
    • Joined on 05-08-2007
    • Stockholm, Sweden
    • SuperStar
    • Points 25,615
    • BetaTeam Moderator SystemAdministrator

    Re: error FF

    Did you confirm that you get a proper DNS reply for smtp.gmail.com on your computer?

    /Rolf
     

  •  11-22-2008, 7:37

    • maryum is not online. Last active: 11-22-2008, 11:00 maryum
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    Re: error FF

    thnx for helping me, it was a firewall, thnx again
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