Pegasus Mail & Mercury

Welcome to the Community for Pegasus Mail and
The Mercury Mail Transport System, the Internet's longest-serving PC e-mail system!
Welcome to Pegasus Mail & Mercury Sign in | Join | Help
in
Home Blogs Forums Downloads Pegasus Mail Overview Mercury Overview Wiki

Unable to delete from Inbox

Last post 06-09-2012, 15:47 by Sharkfin. 1 replies.
Sort Posts: Previous Next
  •  06-07-2012, 3:25

    • simonix is not online. Last active: 06-14-2012, 2:39 simonix
    • Not Ranked
    • Joined on 06-06-2012
    • Member
    • Points 20

    Tongue Tied [:S] Unable to delete from Inbox

    Good day.  I am using Pegasus Mail Version 4.63 (Win32) build 325 (Windows XP and Windows 7 - tried on 2 different machines and get same result using Mercury as Server) and have noticed that I cannot (permanently) delete anything from the Inbox.

    To qualify; I can delete and the message(s) seemingly disappears from the Inbox and duly shows up in Trash however after a few moments the "deleted" messages reappear in the Inbox.  The same happens when I Move a message which I suppose is a similar operation?  The Message appears where I want it to go but then also reappears in the Inbox a few moments later.  I only see this phenomena on the Inbox folder and all other folders work as one might expect.  Oddly, I cannot find mention of a similar problem anywhere but I further cannot imagine that I am not the only person using Pegasus on planet to have this issue.  Surely I do not have to go back to using the diabolical (and seriously wobbly) Thunderbird do I?  Help!  Thank you.

  •  06-09-2012, 15:47

    • Sharkfin is not online. Last active: 17 May 2013, 1:18 Sharkfin
    • Top 25 Contributor
    • Joined on 09-02-2008
    • United Kingdom
    • Contributor
    • Points 4,540

    Re: Unable to delete from Inbox

    The inbox does in fact have different operation to other folders so it fits that you only have this issue there. Someone else will likely post later with better ideas but my first thought is that you don't have Delete permission to the inbox. So Pegasus is moving messages as requested but then finds itself unable to delete the original from the inbox, causing that file to reappear upon the next check.

    Use Help > About > Info and look for the New Mailbox Location to find which folder's permissions you need to check.

View as RSS news feed in XML

Contact | Advertise | Host provider: PraktIT | Terms of Use | Privacy Statement
Copyright © 2007-2011 David Harris / Peter Strömblad. | Pegasus Mail Home Page