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Removing attachments

Last post 09-20-2017, 9:37 by Greenman. 13 replies.
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  •  09-12-2017, 22:13

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Removing attachments

    So many messages come to me with embedded images these days (September 2017 and a few years previous), and as I save a great many emails this makes for gimongous folders and a bloated PMAIL/MAIL file.

     

    There seems to be no way to remove attachments where they reference an embedded photo/image or to remove the embedded images (which would perhaps make it possible to remove the attachments). Is there a way to remove an embedded image?

     It's so darn convenient being able to look up old conversations right within Pegasus. And so darned inconvenient for those conversations to be infested with embedded images that I've already saved or never wanted in the first place. Any solution?

     

    m

  •  09-13-2017, 13:45

    • Brian Fluet is not online. Last active: 11-17-2017, 13:35 Brian Fluet
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    Re: Removing attachments

    Embedded images are attached images which can be deleted in the attachments pane like any other attachment.  Deletion replaces the attachment entry with a "Deleted section" entry and the message then displays a gray box in place of the image.



    Brian Fluet
  •  09-13-2017, 19:41

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

    Well, actually not. As you can see, the attachments are removed neither from the message nor from the message (though it appears so, until you return to the reading pane and wonder why the message is still 9 mb and look at the attachments pane again.

     

  •  09-13-2017, 19:55

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

     <Embedded images are attached images which can be deleted in the attachments pane like any other attachment.  Deletion replaces the attachment entry with a "Deleted section" entry...

    Well, actually, that procedure often doesn't work even on attachments that aren't embedded with the message text, and it NEVER works with embedded images. They seem to be removed while you are looking at the attachments pane, but remain in the message and when you start wondering why the file is still 9.5 mb and return to the attachments pane, the images (.jpgs in this case) are still there as attachments. This is true whether the message is in the New Messages folder (as some rather ancient posts here say they must be in order to remove attachments) or the folders relevant to the information.

     Here is the link to the Files Anywhere image of several screenshots which I hope will make this clear.

    https://www.filesanywhere.com/fs/v.aspx?v=8b72658a5b6375bd729d

  •  09-14-2017, 3:24

    • Brian Fluet is not online. Last active: 11-17-2017, 13:35 Brian Fluet
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    Re: Removing attachments

    In my tests, using .gif & .jpg inserted from an image file and .png pasted in from the snipping tool...

    A message must be in new mail folder in order to delete attachments (including embedded image files)

    A refresh of the new mail folder shows the smaller file size.


    Brian Fluet
  •  09-14-2017, 16:21

    • Greenman is not online. Last active: 20 Nov 2017, 16:18 Greenman
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    Re: Removing attachments

     @Mollym

    Brian Fluet:

    A message must be in new mail folder in order to delete attachments (including embedded image files)

    This is key. A pain, but you must move the messages to the new mail folder before you remove the attachments. 

  •  09-14-2017, 21:11

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

    <A message must be in new mail folder in order to delete attachments...

    Oh, did I forget to tell you that I tested your reply on two different messages, both in the New Mail folder? The 9.5 mb file I moved back into New Mail  with embedded .jpgs also sent as attachment, the other, a 4 mb file in which the attachment was a .png file, I hadn't yet moved out of the New Mail. Both retained the embedded .jpg images, in the attachment pane of both, the "removed" attachments reappeared, and the file sizes remained 9.5 and 4 mb respectively. Since then, I've closed down and re-opened PMail more than once and the computer once; though I don't find any menu or button for "refresh" I would think this would result in refreshing the window. Here is the link to a screenshot I made about 20 minutes ago.

     https://www.filesanywhere.com/fs/v.aspx?v=8b72658a5f6576b56fa2

    m

     

    FYI, I'm running Win7 and  Pmail Version 4.72.572.

  •  09-15-2017, 11:09

    • Greenman is not online. Last active: 20 Nov 2017, 16:18 Greenman
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    Re: Removing attachments

    hmmm I have just tested this. Sent myself two messages. One with a 1MB image attached, and one with the same image embedded. I deleted them using the Delete button in the Attachments window, closed the messages, acknowledged the prompt to save my changes and a refresh of the New Mail folder showed the message size for each changed from 1.5MB to 32k.

    Can you do a test and send yourself a couple of messages with 250k or higher images one embedded and one attached, please? 

  •  09-15-2017, 21:47

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

    >Can you do a test and send yourself a couple of messages with 250k or higher images one embedded and one attached, please?

     

    Been there, done that. Over and over again.

     

    m

  •  09-18-2017, 9:36

    • Greenman is not online. Last active: 20 Nov 2017, 16:18 Greenman
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    Re: Removing attachments

    mollym:

    >Can you do a test and send yourself a couple of messages with 250k or higher images one embedded and one attached, please?

     

    Been there, done that. Over and over again.

     

    m

     

    What is the path to the installation folder? Is it C:\PMail? I ask because you should not have it installed under ..\Program Files\PMail as your account will not have all the permissions required to properly manage your mail messages. If it is under C:\PMail make sure your user account has permission to modify the contents of the folder.

  •  09-18-2017, 19:40

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

    <What is the path to the installation folder? Is it C:\PMail? I ask because you should not have it installed under ..\Program Files\PMail as your account will not have all the permissions required to properly manage your mail messages. If it is under C:\PMail make sure your user account has permission to modify the contents of the folder.

     

    Yes, Pegasus is installed in C:\PMail, as always.

     

    To which user account do you refer? If my Win7 user account on this computer, I still can't delete attachments when signed in as administrator. If you're talking about some subset of Pegasus tools, I'm not finding anything that addresses modifying folder (or any other) content.

     

    m

  •  09-19-2017, 12:59

    • Greenman is not online. Last active: 20 Nov 2017, 16:18 Greenman
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    Re: Removing attachments

    Check the Windows 7 account you are using has full control permissions over folder security.

    This shows you have to do this: http://www.wikihow.com/Change-File-Permissions-on-Windows-7

  •  09-20-2017, 3:08

    • mollym is not online. Last active: 09-22-2017, 0:44 mollym
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    Re: Removing attachments

    <Check the Windows 7 account you are using has full control permissions over folder security.

     

    Seems like it, "full control" is checked all the way down except for "special permissions."

  •  09-20-2017, 9:37

    • Greenman is not online. Last active: 20 Nov 2017, 16:18 Greenman
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    Re: Removing attachments

    OK. There are a couple more things to check.

    The first is to ensure that your security software is not inhibiting manipulation of your email data. Is your PMail folder excluded from scanning? Plus, if your security software includes sandboxing, or behavioural analysis, make sure that a: winpm-32.exe has the green light for behavioural analysis and that it is not restricted, and b: make sure that winpm-32.exe is excluded from sandboxing.

    If Pegasus Mail is not affected by those, make a note of the time and try to delete attachments from a mail message in your New Mail folder. Confirm the action has failed, then check the Windows Application and Security logs and see if any warnings/errors etc., relating to that procedure have been logged. Additionally, check your security software logs to confirm the absence of any actions relating to Pegasus Mail.

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