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Word no longer acting as content viewer.

Last post 01-15-2018, 21:46 by Tom Barkas. 22 replies.
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  •  01-10-2018, 14:00

    Word no longer acting as content viewer.

    If I get a Word document as an attachment, I no longer have the option to open it by clicking on the Open button - I have to save it to desktop, then open it. Winword.exe is set as the option to open doc and docx files and the path is correct.
  •  01-10-2018, 14:21

    • Brian Fluet is not online. Last active: 07-20-2018, 20:08 Brian Fluet
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    Re: Word no longer acting as content viewer.

    We know that the double click functionality fails on attachments above a certain size.  We're talking in the MB size; actual size before failure is unknown.  Might this be the case?
  •  01-10-2018, 15:34

    Re: Word no longer acting as content viewer.

    Hi Brian,

     

    Even a 17 kb file doesn't open. All Word files used to

  •  01-10-2018, 15:54

    • Brian Fluet is not online. Last active: 07-20-2018, 20:08 Brian Fluet
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    Re: Word no longer acting as content viewer.

    If a double click on a .doc or .docx file from a file explorer opens the file then consider removing the content viewer entries.


     

  •  01-10-2018, 17:29

    Re: Word no longer acting as content viewer.

    Brian Fluet:

    If a double click on a .doc or .docx file from a file explorer opens the file then consider removing the content viewer entries.


     

    I'm not sure what you mean, Brian. If I save the files to Desktop, I can open them with Word - is that the first part of what you are saying? What do you mean by "remove the content viewer entries? - delete them and add them back? If so, I've just done that and it had no effect

     

    Edit - I've changed the option to Let Windows Choose and run an application" and it now works!

  •  01-10-2018, 18:06

    • Brian Fluet is not online. Last active: 07-20-2018, 20:08 Brian Fluet
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    Re: Word no longer acting as content viewer.

    Tom Barkas:
    Edit - I've changed the option to Let Windows Choose and run an application" and it now works!

    That's where I was going except approaching it from removing the entry rather than changing the setting (if no entry, the system default program should be invoked).

    Glad you got it working!  I can't explain why the failure occurred when pointed to winword.exe though.

  •  01-10-2018, 19:45

    Re: Word no longer acting as content viewer.

    Thanks for the help, Brian
  •  01-11-2018, 19:02

    • irelam is not online. Last active: 07-21-2018, 5:42 irelam
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    Re: Word no longer acting as content viewer.

    It sounds like your shortcut to Winword.exe is out of date or incorrect. I had some similar experiences, which lead to my findings on how to get Microsoft Edge to become the default browser. I would not advise anyone to try doing this until Microsoft revise their current invocation of Microsoft Edge. FYI invoking MicrosoftEdge.exe does nothing :-(

    Martin

     

  •  01-11-2018, 19:28

    Re: Word no longer acting as content viewer.

    Hi Martin,

     I’m not clear what you mean. I browse to where  Winword.exe appears in Explorer and select it. What has the browser to do with Pegasus and Word? I don’t even use Edge

  •  01-11-2018, 21:30

    • irelam is not online. Last active: 07-21-2018, 5:42 irelam
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    Re: Word no longer acting as content viewer.

    Sorry, I didn't mean to confuse you. What I was trying to point out was that with Microsoft Edge, the startup is from a shortcut to a Windows class, not the expected pointer to an Exe.

    So I was guessing that in the case of Windows 10 and the latest Winword, there could be such a process.  As you mentioned, it was only when you removed the Pegasus Mail commandline path and let Windows choose the association of the document type being tied to one of its applications. Unfortunately I don't have Microsoft Office suite on my machine to test out or investigate what Windows and Office are doing.  Maybe someone else can dive in and research what is/was going on.

     

    Martin

  •  01-12-2018, 8:27

    Re: Word no longer acting as content viewer.

    Hi Martin,

     

    I'm easily confused. Just for information, I'm using Windows 10 latest update and Word 2010 in Office 2014

  •  01-12-2018, 21:17

    • irelam is not online. Last active: 07-21-2018, 5:42 irelam
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    Re: Word no longer acting as content viewer.

    Now you mention Windows 10 and a recent Word version, I am increasingly suspicious.. Can I get you to find a shortcut or icon on your desktop that you can click to invoke Word. Could you then right click it and view the Properties. Then report back what the Target value is. Otherwise do you invoke Word by first invoking Microsoft Office and then selecting Word from its panel.

    Reason for asking is that the actual pointer to Word may be in a different format or pointing to a different location (ie not Program Files (X86) )

    Martin

  •  01-13-2018, 10:35

    Re: Word no longer acting as content viewer.

    Hi Martin,

     

    It's not a recent version of Word - it's Word 2010. Here is the target "C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE"  - the same one I set up in Pegasus

  •  01-13-2018, 17:45

    • irelam is not online. Last active: 07-21-2018, 5:42 irelam
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    Re: Word no longer acting as content viewer.

    Just a long shot, but I wonder if it is the path to Winword.exe that is the problem. By having blanks in the directory names that can confuse end of the file info and the beginning of parameters to be passed to the application. So I suggest you try coding something like c:\progra~1\winword\word.exe.  The tilde one (~1) indicates that Windows should use the short form of file path.

    Martin

  •  01-13-2018, 19:42

    Re: Word no longer acting as content viewer.

    Sorry, Martin, you obviously think I'm far more intelligent and clued up than I am :-(. I'm the Man in the Street pre-Internet (though I did use to know Tim Berners-Lee in my Swiss days, if that helps - though as a skier and  Dame in the Pantomime rather than a CERN person)

     Can you put it into very simple language how to change the target from what I have now to the one you suggest? As far as I know, there are no blanks in the directory names, but, like I said, I'm pretty stupid!

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