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IMAP server relocation

Last post 09-06-2019, 20:08 by Jay-Mercury. 4 replies.
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  •  09-04-2019, 8:14

    IMAP server relocation

    I have a client with a WinPmail client.  With an IMAP account they were connected to a remote office and server.  The remote office closed its doors and shipped the mercury - mail folder. 

    I installed a mercury server and created the user....then copied the contents of the original mercury mail directory for that user to the new directory that was created for them.  I configured the pegasus client to connect via imap.

     

    I can see the few pieces of email that were at the root of the users box from the week the folder was shut down.  However there are no subfolders (where the user used to have hundreds)  In this mercury/mail folder is a imc-3e8 folder (cache folder)


    Files used for IMAP cache

    Filename or extensionVersion informationInformation
    IMC*WinPMail v4.21+For each IMAP directory a cache directory is created. The long hexadecimal file names are somehow uniquely derived from and identify a specific IMAP mail folder.
    *.PHCWinPMail v4.21+Pegasus Mail header cache file. This file holds the headers for an imap folder. Those files are inside an IMC* sub-directory.
    *.PFCWinPMail v4.21+Pegasus Mail message cache file. This file holds the message data for an imap folder. Those files are inside an IMC* sub-directory.
    *.PMCWinPMail v4.21+Pegasus mail folder Cache file. This file holds the folder data for an imap folder. Those files are inside an IMC* sub-directory.

     


     

    and in there is 2 Gb worth of email data in PHC and PMC files. 

     Is there anyway to see this data as folders once again when the user logs onto their IMAP account?  

    Any assistance would be greatly appreciated, as I feel I've hit a wall and have been trying to solve this for weeks.  Thank you! 

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  •  09-04-2019, 16:19

    • Rolf Lindby is not online. Last active: 2019-09-21, 18:34 Rolf Lindby
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    Re: IMAP server relocation

    Pegasus Mail cache files are created and used locally by Pegasus, not server-side by Mercury.

    In the server mailbox there should be files with extensions .CNM (messages), .PMM, .PMI, .PNM (folders) as well as a HIERARCH.PM file to define the folder structure.


  •  09-05-2019, 18:15

    Re: IMAP server relocation

    Thanks for the quick response Rolf.  So, is there any way to remount this cache so the user could see it again?  Even when I create a new user with the same name in pmail and then copy the contents of this mail users folder over, I still only see the root directory items and there are no subfolders at all that show up.  
  •  09-05-2019, 21:30

    • Rolf Lindby is not online. Last active: 2019-09-21, 18:34 Rolf Lindby
    • Top 10 Contributor
    • Joined on 05-08-2007
    • Stockholm, Sweden
    • SuperStar
    • Points 26,350
    • BetaTeam Moderator SystemAdministrator

    Re: IMAP server relocation

    Try posting in the Pegasus Community Support forum, hopefully someone there knows more about how the Pegasus cache works than I do!

     

  •  09-06-2019, 20:08

    Re: IMAP server relocation

    Thank you kindly for the response and direction! 
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