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Protocol error

Last post 09-12-2019, 1:39 by Ted. 2 replies.
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  •  09-10-2019, 17:44

    • Ted is not online. Last active: 09-12-2019, 1:40 Ted
    • Top 500 Contributor
    • Joined on 09-12-2007
    • Member
    • Points 340

    Protocol error

    26 hours ago I lost the ability to send and receive emails using Pegasus.  Each time I try, I get a message telling me

    "Protocol error.  The server has unexpectedly refused or failed a request made by Pegasus Mail"

    Below this error message is a "Trace showing end of transaction", which reads as follows:

    11:20:14.130: --- 10 Sep 2019, 11:20:14.130 ---

    11:20:14.130: Connect to 'pop.gmail.com', timeout 30 seconds.

    11:20:15.214:

  • SSL/TLS session established

    11:20:15.214:

  • ECDHE-RSA-AES128-GCM-SHA256, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(128), Mac=AEAD

    11:20:15.214:

  • Peer's certificate name is '/C=US/ST=California/L=Mountain View/O=Google LLC/CN=smtp.gmail.com'.

    11:20:15.242: >> 220 smtp.gmail.com ESMTP k66sm36150539iof.25 - gsmtp

    11:20:15.242: << EHLO

  • [192.168.1.4]

    11:20:15.296: >> 250-smtp.gmail.com at your service, [135.0.56.15]

    11:20:15.296: >> 250-SIZE 35882577

    11:20:15.296: >> 250-8BITMIME

    11:20:15.296: >> 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH

    11:20:15.296: >> 250-ENHANCEDSTATUSCODES

    11:20:15.296: >> 250-PIPELINING

    11:20:15.296: >> 250-CHUNKING

    11:20:15.296: >> 250 SMTPUTF8

    11:20:15.297: << MAIL FROM:<revhk.hilton@gmail.com> SIZE=1189

    11:20:15.337: >> 530-5.5.1 Authentication Required. Learn more at

    11:20:15.337: >> 530 5.5.1  https://support.google.com/mail/?p=WantAuthError k66sm36150539iof.25 - gsmtp

     

    I've tried everything I can think of to resolve this problem, without success (fortunately, I've been able to receive and send my emails via GMail, but I'd much rather continue to use Pegasus (which I've been using since 1995).

    Any/all help will be appreciated...    Thanks.

    Ted

     

      

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  •  09-10-2019, 21:58

    Re: Protocol error

    Following the help link provided I think your account most likely fell into allow less secure apps to access your account class. Try logging in, open settings, and change your account to allow "less secure applications" while Pmail doesn't provide access to OAUTH2 "protocol". You probably got a message from Google alerting you that an "unsafe application" tried to access your account. I have a couple Gmail accounts suffering from this nuisance.

    Best,
    Euler

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.1.0
    Operating mode: Standalone
    WINPMAIL.EXE directory: c:\pmail\programs
    Home mailbox location: c:\pmail\mail\german
  •  09-12-2019, 1:39

    • Ted is not online. Last active: 09-12-2019, 1:40 Ted
    • Top 500 Contributor
    • Joined on 09-12-2007
    • Member
    • Points 340

    Re: Protocol error

    Thank you Euler.  You were correct, i.e., "Big Brother" has decided how best to care for our security :o(    All is now working as it should.

     Ted 

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