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Folders disappear upon opening Pegasus Mail

  •  01-05-2010, 14:20

    • thelmab is not online. Last active: 04-02-2010, 11:31 thelmab
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    • Joined on 10-03-2009
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    Folders disappear upon opening Pegasus Mail

    Three times in the past few months (and twice on the same account) my folders have vanished leaving, behind a long list of files in the 'Mail Folders' box.  It is some error that occurs when the account is opening.  The first time it happened I redid all the folders - made new ones.  The second time was on another account and I began redoing them, only to have them disappear again.  When this happens the words 'My Mailbox' next to the mailbox icon at the top of the list of Folders/Files disappears.  I would be most grateful if someone could tell me how to recover the folders and/or prevent this from happening again. Thank you

     

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