Pegasus Mail & Mercury

Welcome to the Community for Pegasus Mail and
The Mercury Mail Transport System, the Internet's longest-serving PC e-mail system!
Welcome to Pegasus Mail & Mercury Sign in | Join | Help
Home Blogs Forums Downloads Pegasus Mail Overview Mercury Overview Wiki

System freeze/crash when sending email with attachments.

  •  05-07-2010, 11:54

    System freeze/crash when sending email with attachments.

    Hi,

    I am using pmail 4.52 on Windows 7 x64 and it has started freezing the whole system when I try to send emails with attachments (so I have no choice each time but to hit reset and wait a few hours for the RAID array to verify). Emails without attachments (including RTF) work fine.

    It started a few days ago - someone emailed me a corrupt word doc to fix and email back. When I tried to email it back the system froze and since then every time I try to send any attachment it freezes. Since the whole system freezes, there are no error logs to look at. Looking at the smtp server logs, pmail issues EHLO, MAIL FROM, RCPT TO and even DATA and then is not heard from again.

    I ran the 4.52 installer again and chose upgrade in case it needed to replace some system files, that didn't work. I made sure there were no corrupted queued messages anywhere (*.pmw or *.pmx), but without any errors to look at, I don't know what my next step is. I've been using pmail for about 15 years, so my mailbox is a bit bloated, but apart from this is had previously been working perfectly. This is my pmail info in case it helps:
    WinPMail version: Version 4.52 (Win32), Jan 13 2010
    Language resources: Standard UK English resource set
    Extension Manager version: 1.13
    Operating mode: Standalone
    User name and ID: Single-user mode, 0
    Windows version: 6.1
    Windows flag word: 0
    WINPMAIL.EXE directory: C:\PMAIL
    Home mailbox location: C:\PMAIL\MAILBOX
    New mailbox location: C:\PMAIL\MAIL
    TMP environment variable: C:\Users\Misha\AppData\Local\Temp
    TEMP environment variable: C:\Users\Misha\AppData\Local\Temp
    LAN-based SMTP support: N, N, N
    NetWare MHS support: N, N, N
    Built-in TCP/IP support: Enabled
      - WINSOCK version: WinSock 2.0
      - WINSOCK path: C:\Windows\system32\WSOCK32.DLL
    Commandline:
    Active -Z options: 32768
    PMR variable: (None)
    PML variable: (None)
    MAI variable: (None)
    NB variable: (None)
    Autofiltering folders: 0 (0 active, 0 inactive)
    Last new mail count: 304

    Can anyone help me? Please? At the moment I am using a webmail account to send attachments, it's quite annoying!

    Thank you!

    Misha.

View Complete Thread

Contact | Advertise | Host provider: PraktIT | Terms of Use | Privacy Statement
Copyright © 2007-2011 David Harris / Peter Strömblad. | Pegasus Mail Home Page