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Pegasus mail crashed when you try to read a saved e-mail and while waiting inside a folder except New mail

  •  03-31-2011, 20:02

    • AviB is not online. Last active: 03-31-2011, 20:04 AviB
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    • Joined on 03-31-2011
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    Pegasus mail crashed when you try to read a saved e-mail and while waiting inside a folder except New mail

    Hi,

    Starting today, Pegasus mail started crashing while trying to open a saved e-mail.  I was running Version 4.52 initially and I downloaded V 4.61 and the problem persisted.

     

    I am running Windows 7 Ultimate x64 ad AVG antivirus.  The C: is an SSD, but Pegasus mail is loaded onto a SATA 6Gb/s hard drive on E:\

     IERenderer is OFF

     When I click on an already read e-mail in a folder called Read or Copies Self, Pegasus mail crashes.  It seems to crash now when ever you go into a folder and just site there for a short time.

    I was able to check the consistancy of the folder & they were OK and I was able to reindex the flders without any problem.

    This is the problem details message:

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: winpm-32.exe

    Application Version: 4.6.1.0

    Application Timestamp: 4d532c43

    Fault Module Name: USP10.dll

    Fault Module Version: 1.626.7600.16385

    Fault Module Timestamp: 4a5bdb32

    Exception Code: c0000005

    Exception Offset: 00008dcf

    OS Version: 6.1.7600.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 10ac

    Additional Information 2: 10ac70d55c839015fbb3c1a8a6e1a066

    Additional Information 3: 387c

    Additional Information 4: 387cfd8141e792aa9e04491782931b14

    Hopefully, there is a solution to prevent these crashes.

     

    Thank,

     

    Avi

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