After creating new users, they are getting a login dialog box when trying to set up their email client and subsequently when trying to retrieve email. Their mailbox folder \Mercury\Mail\username has the PASSWD.PM file in it and I have verified I am using the correct password and username. I can send an email to them and it ends up in this folder as well. I am running Mercury/32 v4.01d on a Windows 2003 Server. This problem is seen when setting up either Outlook or Outlook Express as the e-mail client.
Additional error seen:
There was a problem logging onto your mail server. Your Password was rejected. Account: 'rcsd.k12.ny.us', Server: 'rcsd.k12.ny.us', Protocol: POP3, Server Response: '-ERR Username or password is invalid or incorrect.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92