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Pegasus Hangs When Creating a New Folder

  •  12-05-2017, 2:44

    • philherz is not online. Last active: 02-11-2019, 18:24 philherz
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    Pegasus Hangs When Creating a New Folder

    Using v4.72.572 on Windows 10

    I have 4 users using Pegasus and 3 work perfectly and have for 10+ years. Recently, 1 of the 4 has developed 2 obvious problems:

     1) When opening a session, Pegasus opens but cannot be seen on the screen. I have to go to Task Manager, select Pegasus, and choose "Maximize" so that I can use it.

     (If I close Pegasus and reopen it, it opens on the screen fine.)

     2) Once it's opened, if I attempt to add a folder, Pegasus hangs and I cannot close it without going to Task Manager and using "End Task"

     (If  reopen the session, it again cannot be seen on the screen and I have to go to Task Manager, select Pegasus, and choose "Maximize"again.

    Any suggestions?

    PS: I have a saved copy of this user's PMAIL/MAIL folder from a few months ago, but I'd hate to have to attempt to recreate what's been added since then.  THNX!

     

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