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Re: File rename failure

  •  02-08-2008, 9:51

    • Greenman is not online. Last active: 21 Nov 2019, 9:28 Greenman
    • Top 10 Contributor
    • Joined on 07-19-2007
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    Re: File rename failure

    Thanks for your reply.

    If anti-virus was restricting/blocking access to files, I would expect to see this problem more often and for it to be more widespread - i.e. affect other mailboxes. Today, Mercury generated another error for the same mailbox.

    Can anyone tell me what causes this error, please? If I have that information, I may be able to troubleshoot this problem more effectively.

    Thanks

    Edit:

    Just checked the anti-virus exclusions and the queue folder was already included. I've now added the scratch folder.

    Edit2:

    Just sent two emails from my web account - one to my work account and one to the affected account. Mine came through fine, the mail to the affected account was deferred again.

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