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I don't receive delivery failure notifications

  •  03-05-2008, 2:07

    • stuzz78 is not online. Last active: 11-18-2008, 6:01 stuzz78
    • Top 500 Contributor
    • Joined on 02-22-2008
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    • Points 140

    I don't receive delivery failure notifications

    Hello from Australia 

    I think I have a fairly simplistic Mercury setup, just using the MercuryC (SMTP Client) and MercuryD (POP3 Client) modules.  Therefore most of the work of the system is handled by my ISP.

    As per this post's subject, the problem I have is I'm not recevied any failure notifications (presumably generated by my ISP) for email that has been mis-addressed.  I have received them in that past (possibly prior to upgrading to Mercury 4.52 but I can't be sure).

    Just to confirm that I have the message path correct, Mecury sends messages to the ISP.  ISP sends message to recipient.  Recipient sends failure back to ISP.  Mercury received failure from ISP.  Right?

    I rang the ISP and there isn't a problem at their end.  As a test, I logged into the server that Mercury checks via the ISP's Webmail service.  From there I sent a message to a bogus address and received a failure instantly, and when Mercury did it's next poll for new mail it received the failure notification as it would any normal email.

    From that I get the impression that the ISP's mail server work fine, but for some reason it doesn't generate failutre notification for email it's receives via Mercury. If nothing else that confirms that I don't have any filters in Mercury that deletes failures instead of receiving them (right?).

    I hope there's something simple that I'm missing.  Please let me know your thoughts.

    Regards

    Stuzz

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