I have taken over the management of school network that is using Mercury 32. Everything was going fine but all of a sudden it has stop downloading the messages from our host server. Internally the mail is working fine we can send stuff between each other. I am also able to send email out of the school to any external address. But no mail is being downloaded from the outside world. Checked the Host server and there is some 600 odd messages waiting at our host to come down.
I reset the MercuryD POP3 Client and turned on Logging to see if I could find where it fails but it seems to be logging in OK but still not downloading the mail.
I have copied the log file it created here:-
│14:19:29.859: --- Sun Jun 08 14:19:29 2008 ---
│14:19:29.859: Connect to '202.89.50.61', timeout 30.
│14:19:30.859: >> +OK watchdog.net.nz Cyrus POP3 v2.2.12-Invoca-RPM-2.2.12-3.RHEL 4.1 Server Ready <33791441379038629.1212891169@watchdog.net.nz><cr><lf>
│14:19:30.859: << USER fn102458<cr><lf>
│14:19:30.890: >> +OK Name is a valid mailbox<cr><lf>
│14:19:30.890: << PASS MRD497chq<cr><lf>
│14:19:30.937: >> +OK Mailbox locked and ready<cr><lf>
│14:19:30.937: << STAT<cr><lf>
│14:19:30.984: >> +OK 0 0<cr><lf>
│14:19:30.984: << QUIT<cr><lf>
│14:19:30.031: >> +OK<cr><lf>
│14:19:30.031: --- Connection closed normally at Sun Jun 08 14:19:30 2008. ---
Every time it checks it returns the message "-No messages waiting"
Has anyone every had this problem because as a new user of Mercury 32 this one has got me stumped.
Thanks for for your assistance.