Pegasus Mail Community Support

Variable Signature Not Fully Functional

enxss — Fri, 24 May 2013 01:24:28 GMT

I have been a long time user of Pegasus and recently installed v 4.6.3 on a machine running a 64 bit version of Windows 7. Unfortunately the Variable Signature feature is not fully functional. I say not fully functional because when the options:

Tools/Options/Outgoing Mail/Signatures/Add this variant of default signature upon message creation, Variant: Internet address, formatted content

is selected, the program fails to insert the variable signature upon creation of a new message. However, if the additional option of:

/Add this variant of default signature upon message creation

is left unchecked, Pegasus processes the message and properly inserts the variable signature when it is sent to the SMTP server. In addition, if the options:

/Add this variant of default signature upon message creation, Variant: Internet address, plain content

are selected, Pegasus properly places the Variable Signature in the body of the message when it is first created, as would be expected.

From this behavior it would appear that the rquotes.r file has been properly formatted and that rquotes.pms has been properly compiled by rescom.exe.

text x
{
"Thought for the day:\n",
" If we knew what it was we were doing, it would not be\n",
" called research, would it?\n",
" -- Albert Einstein (1879-1955)\n",
};

I believe that it would further indicate that rquotes.pms currently resides in the correct folder: e.g. Z:\Pmail\Mail, on my machine.

WINPMAIL.EXE directory: C:\PMAIL\Programs
Home mailbox location: Z:\PMAIL\MAIL
New mailbox location: C:\PMAIL\MAIL\Admin
TMP environment variable: C:\Users\Enxss\AppData\Local\Temp
TEMP environment variable: C:\Users\Enxss\AppData\Local\Temp

Also, I believe that the signature file itself is properly formatted with the ~! as required.

Enxss

~!

One last observation, although Pegasus will not place the formatted variable signature into the body of a new message, as described above, it will properly place it into the body of a new message that is a reply to a received message.

So given the above outline, it appears that the issue is confined to placing the variable signature into the body of a new email (not a reply) solely when the option:

/Add this variant of default signature upon message creation

is selected in conjunction with:

Variant: Internet address, formatted content

I have tried several variations to the formatting of the signature file, including removing it and reconstructing it as both formatted and plain text, to no avail.

As I mentioned previously, I have been a long time user of Pegasus. And until the recent change to Win 7, 64 bit I had been using Pegasus on a machine running Win XP, 32 bit. No such issue as is described was every encountered with XP. Am I overlooking something? Is there, perhaps, a conflict with the 64 bit version of Win 7 that is causing the partial disabling of the feature? At this point I am stumped.

BTW, I did review several posts discussing similar issues before publishing this one, including the following:

http://community.pmail.com/forums/thread/25178.aspx

In it, essentially the same error was resolved on a Win 7, 64 bit machine by relocating the rquotes.pms file to the user’s personal mail folder, e.g. C:\Pmail\Mail\<My Username>\rquotes.pms. I tried it on machine with no such luck.

I have always enjoyed this feature of Pegasus Mail and would hate to see it lost simply because of a transition to a 64 bit system. Any thoughts as to how I may be able to rectify this issue would be greatly appreciated.

Email sent from Pegasus shows as coming from Undisclosed Recipients and Invalid Address

elhawary — Thu, 23 May 2013 23:18:38 GMT

I am running Pegasus on one computer. The email shows as coming from Undisclosed Recipients and Invalid Address when received by IMAP. THis happens with only one computer setup. What is happening?

How does "Distribution list" match work in a filter rule?

twonotes — Fri, 19 Oct 2007 14:47:04 GMT

I have a filter rule with the "scan list" function pointing at a distribution list. But it does not always work. Is the scan comparison only done on the email address (the part in angle brackets) or on the entire name string, including the alias? Does it properly look at the From header if there is no Sender header?

I apply this rules to IMAP folders, if that makes any difference.

Mail filtering sequence

bhenry004 — Mon, 20 May 2013 14:22:10 GMT

I have several filter rules set up to distribute new mail into various folders. I also have multiple POP3 accounts that feed this PM, but the rules are applied in an "all_mail" identity which handles all incoming mail. The rules are set up in order so there are many "if FROM abc@mailaddress.com, move to folder ...". They are followed by multiple "if TO abc@mailaddress.com, move to folder ...". One of the "from" rules is defined as a "member of list" search but it doesn't seem to work. I received several e-mails from members of that list but the e-mails end up in a folder I set up as a catch-all "inbox" if the TO address contains my primary e-mail address. In other words, the filtering seems to ignore the "member of list" filter and successfully applies the catch-all "TO" filter. Is there a specific order in which the filter rules are applied that would cause it to ignore the member search? I'm a relative newbie to PM, but I understand the filtering concept. I know this is a very generic example, but does anyone have any suggestions on what I might be doing wrong?

Add'l info:

I've tried setting up distribution list filtering for both open and close of the new mail folder.I moved a mail from the inbox to new mail and unread it. Mail was definitely from a member of the scan list. After the new mail folder was opened,the mail got moved to Inbox folder. If scan list had been invoked, mail would have been moved to a different folder.

System message says:

Mon, 18:51:40    Newmail rule processing: No messages triggered any rules.
Mon, 18:52:23    Newmail rule processing:
    1 message moved to 'Inbox'

Can someone help?

Error message "15: Peer connect failure (the host has refused the connection).

John H — Tue, 19 Feb 2008 16:54:41 GMT

After having used Pegasus 4.21 (I think it was) for a long time with no problem, suddenly a few days ago I started getting the error message "15: Peer connect failure (the host has refused the connection) when attempting to send email messages. One instant it worked. The next instant it started getting this message and I cannot send outbound messages via Pegasus. Incoming email works just fine.

My ISP had me run a check by testing webmail, and upon learning mail can be sent just fine, concluded it was not a problem with the ISP, leaving me to wrestle with what and how to troubleshoot Pegasus.

I just updated to the new version of Pegasus this morning. Again, incoming email works just fine. Outbound continues to get the error message.

I would appreciate guidance as to troubleshooting, references to any websites or other material that may help, or anything. I like and want to use Pegasus but I need to be able to send outgoing mail.

Thanks.
John

Adding a hyperlink to a file on a server in an email template.

chriscw — Tue, 21 May 2013 10:02:37 GMT

I have been looking at an email template we use to notify users of Engineering Change requests. We Insert a link to the actual ECR document on one of our servers for our review team to use to access the ECR and if they wish add their comments before it gets approved. I am told the the link to the local file used to work and it is in the form

\\\\wwl-production2\\ECR\\Review ECRs\\W~vv7~.doc Where ~w7~ adds a string entered when the template is invoked.

I think what some of our staff believe is that the link used to automatically open the file.

I looked at topic http://community.pmail.com/forums/thread/37129.aspx and wondered if adding File: might help but it does not appear to. If I compile a message and used the hyperlink tool, a file:// hyperlink makes the browser try to open the file which is not quite what we are after anyway.

Has anyone else inserted hyperlinks, of any kind, in an email template and if so how did you do it please. Better yet does anyone else know how to link to a local document file in either a mail template or even an ordinary email such that a users local office app will open the file. We do not want to send the actual file in the email as our procedure calls for there to be just the one original document that contains all user's comments.

How to show system messages window on PM start

Thomas-M. Stein — Sat, 18 May 2013 08:30:03 GMT

I wonder whether there is a switch or way to get the PM 'system messages window' to always show on PM start up?

A work around I found is to create a 'dummy' rule e.g. which 'Always triggers' to e.g. play a mini .wav and then just leave a unread message at the end of your inbox to trigger it ... well, it works, but is there a more elegant way?

Thanks

Thomas

Pegasus Mail crashes after last Windows 7 Update (to IE 10)

Zata — Sat, 06 Apr 2013 10:37:00 GMT

Hi everybody,

Wonderful forum here with lots of good hints and information, thank you for creating this place! :-)

This is to ask if anybody else has problems with Pegasus Mail (I use the latest version 4.63, build 325) after Windows 7 updated to Internet Explorer 10. The update was last night, and today Pegasus Mail wouldn't start anymore. I tried reinstalling it, updated IERenderer and BearHtml, no effect. Pegasus Mail opened, so that I could see the folders and the messages inside, but then Windows immediately returned the wonderfully helpful message "Pegasus Mail doesn't work anymore" (roughly translated from German). Finally I removed the last Windows Update, and now Pegasus Mail works again. :-)

Has anybody else experienced the same? If not, it might be a problem with the configuration on my computer. If yes, there's probably something incompatible...

I hope my system won't update itself again now (will turn off automatic updates until this is solved) - I wouldn't know what to do without Pegasus Mail. It's the first and only E-Mail-program I've ever user on my private computers since 1998, and it has grown on me so much that I wouldn't uninstall it for whatever reason. :-)

Cheers

Zata

IMAP: messages are shown corrupted

netzliebling — Mon, 20 May 2013 19:06:49 GMT

Dear Community,

from several IMAP sources (local as well as INET) I have different IMAP mailboxes, but the effect described here is with some mailboxes all the same:
Some do, but some don't show up correct, instead the selected message is opened with (German) failure note

"Diese Nachricht enthält binäre Daten, die nicht im Vorschau-Modus innerhalb von Pegasus Mail angezeigt werden können.
Dateiname: ÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌÌ
Sie können die Datei jedoch in der Nachrichtenanzeige im Bereich 'Anhänge' bearbeiten."
<Meaning a text-line with an error, but no mail itself and no attachments...>

However these mails are not corrupted, they can be opened with different mail-clients (!), e.g. direct INET-mailbox-clients or with another mail-client TB/Outlook only in PMail it isn't shown.

I remember there was/is some "cache" or temp-file which should be manually deleted/renamed ...

Hope you can post some help, thanks in advance.

BR, Netzliebling

__________________

PMAIL V. 4.51/German

Pegasus cannot see files converted from Outlook

KStotyn — Thu, 16 May 2013 18:09:20 GMT

I am trying to move from Outlook to Pegasus Mail on a new computer. I do not have Outlook on my current computer, so I am trying to convert from an Outlook.pst file created on Microsoft Outlook 2007 ver. 12.0.6668.5000 SP3 MSO, running in Windows XP Professional ver. 5.1.2600 SP3 Build 2600 on a Fujitsu Lifebook T4220. My current environment is an Acer Aspire M, running Windows 8, ver. 6.2.9200 Build 9200. I have installed Pegasus Mail, ver. 4.63 Build 325.

I purchased Transend Migrator which seems to have successfully created files in my PMAIL\MAIL\<userid> folder - 1252420.pmm 2,328 KB and 1252420.pmi 0KB - but Pegasus does not see them. Despite looking through FAQs and forum and trying various things that I found there - I have lost track of the things I have done, but they include moving the files to a sub-folder and creating a new mailbox pointing at it, checking the integrity of the .pmm file with mbxmaint_ui.exe (the file reports as clean), looking in Hierarch.pm (the location reports correctly) - I cannot see converted folders and emails. The best I have gotten is that two Outlook folders (of about 40) appeared in My Mailbox and one Outlook folder (a different one) appeared in the new mailbox, none with any contents. I enabled Address Book conversion in Transend Migrator, as well, which has successfully migrated to Pegasus, so the problem does not seem to be in the conversion.

I have, I think, run out of existing options. I would be grateful for advice and/or assistance to complete this conversion. I will also need to convert an Archive.pst file, if I can get the current emails to appear.

Thank you.

Keith

Graphics not shown all of the time . . .

NTxLS — Sat, 18 May 2013 15:14:34 GMT

Greetings from Texas USofA,

Some html messages do not show the graphics all of the time in Preview Mode they will show most, not all of the time, when opening full message window. After viewing and reading fully open message then closing back to Preview the graphics are still not shown. This is not just from one location seems to be from several, but; not all of the time. One that seems to be the one that has this problem more than any other is from NewEgg dot Com. Get these messages several times a week for their specials. I presently have one of their messages with this issue on my system now.

Any ideas and/or if you would like to take a look at this message to see if it is something they are doing, or not doing, maybe it is within my system. Suggestions would be of great help also . .

How many message do you get like this . .

NTxLS — Wed, 13 Mar 2013 18:46:02 GMT

Thank YOU 'SPAMhalter' for doing an EXCELLENT job. That saved my . . er . . computer and software by moving an email that had a link to take me to a phoney website to get me to install a "Trojan Horse" and my Avast AntiVirus FREE v 8.xx popped up an Alert to this fact. Being aware there could be something wrong here, I was ready and when that warning came in the browser was closed. Pegasus and Halter saved the day.

Thank you David and SPAMhalter

Win8 "cannot connect to Pegasus"

garyoa1 — Wed, 15 May 2013 22:09:17 GMT

Worked fine under 7. Peg works but not if I click on an email link on a web site. That's the error I get.

I can open it. Send/receive from it, just refuses to open directly from a website. What am I missing?

Gary

What files and what directories to put them in to restore old mail

alkemyst — Fri, 03 May 2013 13:22:52 GMT

I upgraded to Windows 8 and it wiped out my PMAIL directory. I used a file recovery tool to get back data, but I don't know which files I need and into what directories they go...everything is in one 'recovery' directory now.

Thanks for any help

Chris

4.61 hangs when opening new mail folder

grankin — Mon, 14 Mar 2011 22:07:25 GMT

Just installed as an update, sent it off to the ISP to collect new mail, and there it stopped. Killed it as a process, called it back, clicked "continue" when it informed me that it was locked, and that's where it sits, eating 50% of CPU capacity. Killed it again, got the same result.

Ideas?

Message deletion bug - serious

jdudeck — Tue, 14 May 2013 08:50:05 GMT

I have been irritated several times because a message would somehow mysteriously dissapear from my IMAP inbox in PMail before I could read it. I have finally been able to observe the sequence of events that causes this to happen.

If you have your inbox open, and you click the delete button to delete the currently selected message, then immediately (before the deleted message disappears from the screen) hit up-arrow and Enter in order to open the preceding message, the preceding message will be deleted, and it does not go into the Deleted Messages folder. Or you can double-click on another message to open it and it will be deleted. I haven't tested this thoroughly, but I have distinctly noted this happening on more than one occasion.

The IMAP server that this happened with is Exchange. Fortunately I was able to go into the account with Outlook Web before closing the Pegasus inbox and read the message before it disappeared off the IMAP account. I also use a Linux-based IMAP server, and I think the same thing has happened on that account, though I'm not certain.

I haven't had time to scan the archives to see if this has been reported. I know there has been some discussion about deleted messages unexpectedly not being moved to the Deleted Messages folder. This seems to be a related but perhaps more serious manifestation of the problem.

John

How to get Pegasus to automatically open new mail

Dioxazine — Sat, 11 May 2013 18:15:14 GMT

Every time I open Pegasus it just sits there not retrieving any new mail. I looked in Settings and that box about automatically opening the new mail folder at startup is already checked. Surely there is a way to get Pegasus to retrieve new mail upon starting the program.

Clickable URL's in incoming email

GeorgeS — Wed, 08 May 2013 22:11:25 GMT

In the Message Reader, Message Display Options. When this is set to display the 'fancy' options, URL's are NOT detected and displayed as clickable addresses.

When set to display the plain text version as a preference, any URL's are detected and displayed as clickable addresses.

I wish to display 'fancy' emails by preference but i want any URL's displayed as clickable addresses. Am I able to do this?

I am using the latest version of pegassus mail. I use Firefox as my browser but I also have IE installed. My operating system is XP.

George

saving and reading problem

Antonio Bellomi — Wed, 08 May 2013 13:40:22 GMT

My problem is that I save the message I need on a separate folder on the desktop, but I can't read the messages, it says I need the sw with which the message was written. When I save there is no possibility of giving a format as txt, or eml or other.

How can I save the msgs in HD folder and read them later?

mail folders will not open

Ed Caffarella — Wed, 08 May 2013 09:03:47 GMT

I am unable to open the listing of my mail folders. When I depress the "Work with your mail folders" icon it responds graphically like it has been depressed but nothing else happens. I do not get the normal listing of my sent mail, received mail, etc. I get the same non-response if I use the "Mail Folders" option under the File pull down menu. I have also tried control L and that does not work.

This problem was happening with an earlier version so I updated to v4.65 but the problem still persists.

I can see the various .PMM files in the directory so the emails are still there but I can not access them.

Any suggestions? Thanks.

Hyper-links opening pmail folder

Markv — Tue, 07 May 2013 00:18:16 GMT

Recently, for no apparent reason, clicked hyper-links (from html displayed mails) are now opening the pmail folder. The system checks against the blacklist, pauses, then open the pmail folder. Any idea why this is happening?

I use Windows XP.

I use Opera as my browser. While I do have IE installed, I do not use it.

Thanks in advance!

Copy to Self stopped working

twegner — Sat, 22 Jan 2011 00:41:59 GMT

I am currently using Pegasus 4.52, and have been using Pegasus in the various versions for a very long time (decades). The most recent message in the "Copies to Self" folder is January 13. After that, no outgoing messages were copied there. I can't think of anything special that might have happened, and under options, "copy to self" is still turned "on", and is not set to "off" or "use last setting". Any suggestions would be appreciated.

expanding mailbox view

PeterT — Sun, 05 May 2013 09:51:37 GMT

Every time I and retrieve new mail I have to expand the headers (from; subject; date etc). How do I go about permanently saving my settings so I get all the headers expanded every time I open?

Thank you

Toolbar icon background color

denniss — Mon, 06 May 2013 15:43:44 GMT

Here's a screen cap of my Pegasus display. It seems that the background for all the toolbar icons has become black instead of white. Sometimes I can reboot and relaunch Pmail and they'll come back white but eventually for some reason they turn to this black background.

It doesn't pose a problem with the function of the program but in the reply window it's kinda hard to see the graphics against the black. I've looked through the configuration settings and don't find anything that would dictate the color of the tool bar icon background colors. That said, I've been known to miss things before.

Any ideas?

Thanks.

Toolbar incon background color

denniss — Mon, 06 May 2013 15:53:25 GMT

The background color of all the toolbar icons in my PMail (4.63 build 325) has turned black for some reason. It's not an issue with respect to the function of the program itself but the graphics on some of the icons is difficult to read above the black. I've looked through the configuration settings and don't find anything that would affect the background color(s). Sometimes when/if I reboot the machine the backgrounds will come back white but eventually turn to black again. Kinda wierd ... anyone else experience this? Is there something I'm missing in the configuration?

Thanks ...