Pegasus Mail & Mercury

I am using version 4.41 of Pegasus.  I just acquired a new ISP today and when I try to send messages I get this error:

Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

   530 5.7.0 Must issue a STARTTLS command first

What can I do?

John King

 

Go into Tools | Internet options; select the "Sending (SMTP)" page; edit your active SMTP definition.

Now switch to the "Security" page and choose "via STARTTLS" in the top group.

Cheers!

-- David --

Thank you for the reply.  I did that, but the same message continues to appear and mail does not go out.

 

John King

Please double-check that you have set the control correctly in the SMTP definition you're actually using (you may have more than one). If you have, then go to the "General" page of the "Internet options" dialog and check the control labelled "Create Internet session logs". Now attempt to send a message again, to generate the error. Next, go back and turn the "Create Internet session logs" control off.

If you check in your mailbox directory, you'll now find a file with the extension .WPM (the name will be something like "TCP00001.WPM"). Load that file into Notepad and remove any password references (replace the characters with 'X's) then send me the file. I'd recommend sending it to me directly as David.Harris@pmail.gen.nz rather than posting it here.

Cheers!

-- David --