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Error FF Servicing queue job

Last post 01-27-2009, 19:07 by Rolf Lindby. 8 replies.
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  •  01-27-2009, 4:31

    Error FF Servicing queue job

    I get the following in the Mercury SMTP Client (relay version)

     connection error during handshake with smtp.pct.edu
    failed
    Error FF Servicing queue job

     

    In the error log i have the following:

     22:28:01.724: --- Mon Jan 26 22:28:01 2009 ---
    22:28:01.724: Connect to 'smtp.pct.edu', timeout 30.
    22:28:02.770: >> 220 exch-hub2.pct.edu Microsoft ESMTP MAIL Service ready at Mon, 26 Jan 2009 22:28:01 -0500<cr><lf>
    22:28:02.770: << EHLO WASD Asset Track Admin<cr><lf>
    22:28:07.793: >> 501 5.5.4 Invalid domain name<cr><lf>
    22:28:07.793: << HELO WASD Asset Track Admin<cr><lf>
    22:28:12.801: >> 501 5.5.4 Invalid domain name<cr><lf>
    22:28:12.801: --- Connection closed normally at Mon Jan 26 22:28:12 2009. ---
    22:28:12.801:

    I am testing it out so yea please let me know what you think the issue is.

     

    Thanks

     

     

  •  01-27-2009, 4:40

    Re: Error FF Servicing queue job

    Your domain name ("WASD Asset Track Admin") is invalid Cool

    Put your FQDN in the "announce myself as" field of MercC config.

  •  01-27-2009, 4:53

    Re: Error FF Servicing queue job

    it does only on one smtp server that i use. that is all.

     

    smtp.gmail.com <-- works okay

    smtp.pct.edu <-- does not work gives the above error

  •  01-27-2009, 5:30

    Re: Error FF Servicing queue job

    smtp.gmail.com is not checking for a valid HELO string, smtp.pct.edu is.

    You could contact the admin of smtp.pct.edu and ask him/her to allow invalid domain names (good luck with that) , or you could just fix your SMTP client to provide the proper name.

  •  01-27-2009, 12:12

    • esmira is not online. Last active: 01-27-2009, 12:19 esmira
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    Re: Error FF Servicing queue job

    I am here new, and I need to send mail form one account (example@gmail.com) to another account (example@yahoo.com), using mercury. Is it possible to do that?
  •  01-27-2009, 14:48

    Re: Error FF Servicing queue job

    is that something google mail should look at as in looking for a valid HELO string.

     

    how would i fix it?

  •  01-27-2009, 16:40

    Re: Error FF Servicing queue job

    I am here new, and I need to send mail form one account (example@gmail.com) to another account (example@yahoo.com), using mercury. Is it possible to do that?
    I assume that you want to forward mail that is received from an external account to another external email address using Mercury/32.   You can do this with either a mail filter or with a FORWARD file in the local users new mail directory.  Since these appear to be both non-local addresses it's probably eaiser to use a 'header" filter looking for the first address with an action "Forward" to the second address.

    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  01-27-2009, 18:33

    Re: Error FF Servicing queue job

    how would i fix my issue. it sounded like you were saying i could change things and have it work.

     

    thanks for the help

  •  01-27-2009, 19:07

    • Rolf Lindby is not online. Last active: 2014-10-30, 22:45 Rolf Lindby
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    • Joined on 05-08-2007
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    Re: Error FF Servicing queue job

    I assume you are in fact using MercuryE (if you did relay through your Internet provider's SMTP server this would not be a problem).

    In MercuryE configuration there is a field called  "Identify myself as". This is what will be sent to the receiving SMTP server in the HELO/EHLO greeting. The text you have there now ("WASD Asset Track Admin") is, as pointed out by DLN, not accepted by smtp.pct.edu. They require you to use a proper host name here, which would be something like "mail.yourdomain.com".

    /Rolf

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