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Filing Trays disappeared

Last post 06-11-2009, 13:28 by rossnixon. 3 replies.
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  •  05-29-2009, 19:58

    • hambone is not online. Last active: 04-26-2010, 22:58 hambone
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    Filing Trays disappeared

    All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?

     I'm running PM 4.50 PB1 on XP, SP3.

     All my mail folders appear to be fine, they're just no longer organized.

     I can't be sure of the timing but the problem may be coincident with setting up an IMAP account in the same PM user account.

  •  05-29-2009, 23:15

    Re: Filing Trays disappeared

    All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?
    Yep, you hierarch.pm got trashed, probably because your anti-virus software was fighting  PMail for the file.  You can exit PMail and restore the file from backup.

    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  05-30-2009, 0:58

    • hambone is not online. Last active: 04-26-2010, 22:58 hambone
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    Re: Filing Trays disappeared

    Mmm.  Yeah, backup.

     Thanks for the guidance.

  •  06-11-2009, 13:28

    • rossnixon is not online. Last active: 19-02-2016, 2:17 rossnixon
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    • New Zealand
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    Re: Filing Trays disappeared

    See this thread from 2 years ago on using a batch file to maintain several copies of your hierarch.??? file.

    http://community.pmail.com/forums/post/1093.aspx


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