Pegasus Mail & Mercury

Dear Mercury Forum,

I'm very new to the Mercury system.  I am having some problems setting up Mercury Mail, and I would very much appreciate any suggestions that you have.  I'm using Windows XP and I have a Netgear wireless router.  I've turned off my firewall & virus protection.

I have just installed Mercury/32 so that I set up a POP to get all my old Unix and Outlook messages into Gmail (I am following instructions from a website that says to use Mercury for this).

I've set up Mozilla Thunderbird with the email account username@localhost.  Using Thunderbird, I've been able to send myself test emails locally from username@localhost to username@xx.xx.xxx.xxx (where the Xes are my IP address), and I can receive emails in Thunderbird that were sent locally from the postmaster in Mercury.  But when I attempt to send a message from Thunderbird to an outside address (username@gmail.com), I get the following error message:

"An error occurred while sending mail.  The mail server responded: We do not relay non-local mail, sorry. . Please check the message recipients and try again."

When I try to send mail from the postmaster from inside Mercury to a Gmail account, the SMTP window reads: "550-5.7.1 [ip listed] The IP you're using to send mail is not authorize" and when I send to a university address of mine, it gives me a similar error of "553-5.1.8 <postmaster@[ip listed]>. . . Domain of sender address postmaster."  And when I attempt to send mail from Gmail to username@xx.xx.xxx.xxx (where the Xes are my IP address), Gmail acts as if the message is sent (there is no failure notification), but I do not receive the email in Thunderbird.

Do you have any thoughts on what I might be doing wrong?

Thank you very much for your time,
Chris

But when I attempt to send a message from Thunderbird to an outside address (username@gmail.com), I get the following error message:

"An error occurred while sending mail.  The mail server responded: We do not relay non-local mail, sorry. . Please check the message recipients and try again."

Go to Configuration | MercuryS | Connection control and check to turn off relaying, turn on strict and use ESMTP authorization.  Create a username and password file and add the username and password used by t-bird.  You now need to ensure you turn on the SMTP authorization in t-bird as well.

When I try to send mail from the postmaster from inside Mercury to a Gmail account, the SMTP window reads: "550-5.7.1 [ip listed] The IP you're using to send mail is not authorize" and when I send to a university address of mine, it gives me a similar error of "553-5.1.8 <postmaster@[ip listed]>. . . Domain of sender address postmaster."  And when I attempt to send mail from Gmail to username@xx.xx.xxx.xxx (where the Xes are my IP address), Gmail acts as if the message is sent (there is no failure notification), but I do not receive the email in Thunderbird.

Looks like you are using MercuryE and you do not have a fixed IP address and registered domain name.  Switch to MercuryS via the Configuration | Protocols and then setup to send via you ISP's SMTP host.  FWIW, the form of literal addressing is username@[<IP address>] and this is the way it is supposed to be entered into the domains setup as well.

For more help, next time provide a copy of you mercury.ini file, the IP address and host name you are using. 

 If using a router between the Mercury system and the internet you must pass ports 25 (SMTP) and 110 (POP3) from the outside world to the Mercury/32 machine.

 

---

Thomas R. Stephenson
San Jose, California
Member of Pegasus Mail Support Team

I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.

Dear Mr. Stephenson,

 Thank you very much for this advice; I really appreciate you taking the time to answer my questions. 

I have made the changes that you suggested (though I'm not sure I'm opening ports on the router correctly -- I logged into the router and "port forwarding" was an option.  I added two "services," one on port 25 and one on port 110; each one had to have an IP address, and so I just typed in 192.168.1.25 and 192.168.1.26).

I am no longer receiving error messages when I send email -- it tells me that the mail was sent successfully.  However, none of the emails that I'm sending to or from the address are actually showing up.  Do you have any idea what I could be doing wrong now?

Thanks again for all your help.

Chris 

 P.S.

My IP address is 74.79.184.211. 

 and my mercury.ini file is below

#  MERCURY.INI generated by Mercury Setup
#
#
#  Sample Bindery Mode / Standalone Mode MERCURY.INI file.
#  This sample file implements most of the possible switches for each
#  module, but you can edit it to do less if you wish.
#
#  Anything after a '#' to the end of the line is a comment and
#  is stripped out before parsing. Trailing and leading whitespace
#  is also stripped before parsing. Many sample commands have been
#  left in this file commented out for reference purposes.
#
#  Note that in general, manual modification of this file is NOT
#  RECOMMENDED - use the Mercury "Configuration" menu to change the
#  program's settings wherever possible.
#

[General]
myname:          74.79.184.211    # Canonical name for this server
timezone:        +0000    # Time Zone to add to date fields
file_api:        1    # Use the file api instead of queues
mailqueue:       E:\MERCURY\QUEUE    # Where mail should be put for delivery
smtpqueue:       E:\MERCURY\QUEUE    # Where the SMTP client should look for mail
newmail_path:    E:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.

[Protocols]
MERCURYS.DLL
MERCURYP.DLL
# MERCURYE.DLL
# MERCURYC.DLL
MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
MERCURYI.DLL
# MERCURYB.DLL

[Mercury]
failfile:      E:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template
confirmfile:   E:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template
aliasfile:     E:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file
synfile:       E:\MERCURY\Mercury\SYNONYM.MER    # User synonym database
listfile:      E:\MERCURY\Mercury\LISTS.MER    # List of lists
logfile:       E:\MERCURY\Logs\Core\~y-~m-~d.log    # Traffic logging file
logwidth:      30    # Width of address fields in logfile
retpath:       1    # Do/Don't use 'return-path' for errors
maxhops:       30    # Used to detect mailing loops
gullible:      0    # If NZ, don't validate 'From' fields
poll:          10   # Seconds between queue polling cycles
scratch:       E:\MERCURY\Scratch    # Where we can write temp files
returnlines:   15    # How many lines of failed messages to return
postmaster:    Admin    # NetWare UIC of postmaster
broadcast:     1    # Yes, we want broadcast notifications, but
receipts:      0    # ... no broadcasts for receipt confirmations
PM_notify:     1    # Do/Don't send errors to the postmaster
change_owner:  1    # Change message ownership to recipient
auto_tzone:    1    # If NZ, obtain timezone information from OS
LogLevel:      15    # System message reporting level
LogMax:        100    # Maximum number of system messages to store
RetryPeriod:   30    # Period between job retries (minutes)
MaxRetries:    16    # Maximum number of times a job can fail
TwoPasses:     1    # If NZ, process submission queue in 2 passes
Autoaddress:   0    # If NZ, auto-generate user addresses based on name
Daily_exit:    0    # If NZ, auto-restart each day after maintenance
No_Areply:     0    # If NZ, disable automatic replies system-wide
Alt_Forward:   0    # If NZ, allow alternate forwarding specification
Maint_hour:    2    # Hour for daily maintenance (24-hour clock)
Maint_min:     0    # Minute for daily maintenance
Retry_Mode:    0    # If NZ, use progressive backoff for queue retries
Local_DSNs:    1    # If NZ generate Delivery Status for local users only
DSN_time1:     10800    # Seconds deferred before first DSN is sent
DSN_time2:     86400    # Seconds deferred before second DSN is sent
DSN_time3:     259200    # Seconds deferred before third DSN is sent
Host_in_title: 0    # If NZ, show hostname in system tray and taskbar
Lingering:     0    # Enable or disable 'lingering mailboxes'
Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down
Alert_Host:    notify.pmail.com    # Host to check for licensee advisories
Alert_Interval: 720   # Frequency in minutes (min 240) for checks
Alert_Flags:   3    # Flags controlling advisory checks

[MercuryC]
logfile : E:\MERCURY\Logs\MercuryC\~y-~m-~d.log   # Traffic logging file
Session_logging : E:\MERCURY\Sessions\MercuryC\    # Directory for session log files
Session_logmode : 0
host:             # mail mail host which relays for us
scratch:     E:\MERCURY\scratch           # Where we can write temp files
poll:        30                   # Seconds between queue polling cycles
returnlines: 15                   # How many lines of failed messages to return
failfile:    E:\MERCURY\Mercury\FAILURE.MER  # Delivery failure template
esmtp:       1                    # Yes, we want to use ESMTP extensions

[MercuryE]
Poll : 15
Timeout : 60
logfile : E:\MERCURY\Logs\MercuryE\~y-~m-~d.log   # Traffic logging file
Session_logging : E:\MERCURY\Sessions\MercuryE\   # Directory for session log files
Session_logmode : 0
# Nameservers : 139.80.64.1

[MercuryD]
Session_logging : E:\MERCURY\Sessions\MercuryD\    # Directory for session log files
Session_logmode : 0
Scratch : E:\MERCURY\Scratch\MercuryD
# Timeout : 30
# Poll : 120               # How often to check hosts for new mail (seconds)

[MercuryS]
Debug : 1
Logfile : E:\MERCURY\Logs\MercuryS\~y-~m-~d.log
Timeout : 30
Relay : 0
Strict_Relay : 1
Allow_Illegals : 0
SMTP_Authentication : 3
Auth_File : carohlfs
Session_logging : E:\MERCURY\Sessions\MercuryS
Session_logmode : 0
Compliance_Settings : 0
Maximum_Failed_Rcpts : 4
Max_Relay_Attempts : 4
SSL_Mode : 0
ST_Blacklisting : 288
No_VRFY : 0
SMTP_ConnFlags : 0

[MercuryP]
logfile : E:\MERCURY\Logs\MercuryP\~y-~m-~d.log   # Traffic logging file
Session_logging : E:\MERCURY\Sessions\MercuryP\   # Directory for session log files
Session_logmode : 0
Scratch : E:\MERCURY\Scratch\MercuryP
Timeout : 60
UIDL_nul_list : 1
New_UIDs : 1
No_NUL_passwords : 1

[MercuryX]
Drain_queues: 1
# Cmd_Delay: 10
# Cmd_Wait: 1
# IE4_Dialling: 0
# Use_ETRN: 1
# Clients_only: 1
# Sunday: 0800,1800,3,15,30,60
# Monday: 0830,2100,5,15,60,60
# Tuesday: 0830,2100,5,15,60,60
# Wednesday: 1500,1900,2,30,5,30
# Thursday: 0900,1900,2,30,0,0
# Friday: 0830,2100,5,15,60,60
# Saturday: 1031,1035,2,45,-1,0

# [Groups]
# testgroup            :     TESTGRP

[Domains]
74: 74.79.184.211

[Maiser]
Maiser:          Maiser   # 'Username' of mail server account
Helpfile:        E:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests
Lookupfile:      E:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command
Send_dir:        E:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command
Logfile:         E:\MERCURY\Logs\Maiser\~y-~m-~d.LOG   # Mail server log file
Notify:          E:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands
NoList:          N   # If 'Y', disable the 'list' command
Local_only:      Y   # If 'Y', local 'notify' commands only

[MercuryH]
logfile : E:\MERCURY\Logs\MercuryH\~y-~m-~d.log   # Traffic logging file
# Addressbook : \\CLIO\SYS\SYSTEM\MERCURY\PH.PMR
# MOTD : \\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT
# Administrator : postmaster@clio.pmail.gen.nz
Timeout : 30

[MercuryI]
Scratch : E:\MERCURY\Scratch\MercuryI
logfile : E:\MERCURY\Logs\MercuryI\~y-~m-~d.log   # Traffic logging file
Session_logging : E:\MERCURY\Sessions\MercuryI\   # Directory for session log files
Session_logmode : 0
Timeout : 120
Server_Port : 143
Idle_Timeout : 1800

[MercuryB]
Scratch : E:\MERCURY\Scratch\MercuryB
logfile : E:\MERCURY\Logs\MercuryB\~y-~m-~d.log   # Traffic logging file
Session_logging : E:\MERCURY\Sessions\MercuryB\   # Directory for session log files
Session_logmode : 0
Timeout : 120
Server_Port : 80
Idle_Timeout : 1800
# URL_Base : enter_your_domain_here

[Groups]

[Rewrite]

[Statistics]
StatFlags:    0  # Statistical reporting settings
STF_Hours:    24  # How often to write stat log files
STM_Hours:    24  # How often to e-mail stat log files

 

carohlfs:

I have made the changes that you suggested (though I'm not sure I'm opening ports on the router correctly -- I logged into the router and "port forwarding" was an option.  I added two "services," one on port 25 and one on port 110; each one had to have an IP address, and so I just typed in 192.168.1.25 and 192.168.1.26).

The IP address required is the internal IP address of the machine that you are forwarding the ports to. Also you don't need port 110 unless you are trying to access POP3 services on your Mercury machine from outside your LAN.

I am no longer receiving error messages when I send email -- it tells me that the mail was sent successfully.  However, none of the emails that I'm sending to or from the address are actually showing up.  Do you have any idea what I could be doing wrong now?

[Protocols]
MERCURYS.DLL
MERCURYP.DLL
# MERCURYE.DLL
# MERCURYC.DLL
MERCURYD.DLL
# MERCURYH.DLL
# MERCURYF.DLL
# MERCURYW.DLL
# MERCURYX.DLL
MERCURYI.DLL
# MERCURYB.DLL

For sending mail you require an SMTP client module, either MercuryC or MercuryE. You have enabled neither, so that could be one of the reasons your mails are not arriving at the intended destination 

Dear DLN,

 Thank you very much!  I made those changes and am now sending and receiving mail without problems!

 Best regards,

Chris

> Dear Mr. Stephenson,
>
>  Thank you very much for this advice; I really appreciate you taking
> the time to answer my questions. 
>
> I have made the changes that you suggested (though I'm not sure I'm
> opening ports on the router correctly -- I logged into the router and
> "port forwarding" was an option.  I added two "services," one on port
> 25 and one on port 110; each one had to have an IP address, and so I
> just typed in 192.168.1.25 and 192.168.1.26).

This needs to be forwarded to the IP address of the system running Mercury.

>
> I am no longer receiving error messages when I send email -- it tells
> me that the mail was sent successfully.  However, none of the emails
> that I'm sending to or from the address are actually showing up.  Do
> you have any idea what I could be doing wrong now?
>
> Thanks again for all your help.
>
> Chris
>
>  P.S.
>
> My IP address is 74.79.184.211.

Is this a fixed IP address?  
>
>  and my mercury.ini file is below
>
> [General]
> myname:          74.79.184.211    # Canonical name for this server

This becomes the domain name of the postmaster and maiser and so this should be specified as a valid domain name..

myname:          [74.79.184.21I]

> [Protocols]
> MERCURYS.DLL
> MERCURYP.DLL
> # MERCURYE.DLL
> # MERCURYC.DLL

if you want to send mail you need either MercuryC or MercuryE.  If that is not a fixed IP address and you do not have a domain name you need to send via MercuryC using you ISP's SMTP host.

> MERCURYD.DLL
> # MERCURYH.DLL
> # MERCURYF.DLL
> # MERCURYW.DLL
> # MERCURYX.DLL
> MERCURYI.DLL
> # MERCURYB.DLL
>
> [MercuryC]
> logfile : E:\MERCURY\Logs\MercuryC\~y-~m-~d.log   # Traffic logging file
> Session_logging : E:\MERCURY\Sessions\MercuryC\    # Directory for session log files
> Session_logmode : 0
> host:             # mail mail host which relays for us

Here is here you enter the host name of the ISP's SMTP server.

> scratch:     E:\MERCURY\scratch           # Where we can write temp files
> poll:        30                   # Seconds between queue polling cycles
> returnlines: 15                   # How many lines of failed messages to return
> failfile:    E:\MERCURY\Mercury\FAILURE.MER  # Delivery failure template
> esmtp:       1                    # Yes, we want to use ESMTP extensions
>
>
> [Domains]
> 74: 74.79.184.211

The domains section should read

[Domains]
;server : domain
Server   :  Server
Server   : [74.79.184.211]

---

Thomas R. Stephenson
San Jose, California
Member of Pegasus Mail Support Team

I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.