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Pegasus Mail & Mercury » Pegasus Mail » Pegasus Mail Community Support » 4.52 crashes on startup in XP SP3

4.52 crashes on startup in XP SP3

Last post 08-27-2010, 3:30 by jdudeck. 2 replies.


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08-26-2010, 15:48

jdudeck
Joined on 07-17-2009
Points 90

4.52 crashes on startup in XP SP3

Yesterday Pmail 4.52 started giving me a "Pegasus Mail for Windows has encountered a problem and needs to close" error immediately on startup.

Interestingly when the "Start in" folder was the PMAIL folder it seemed to start normally, but when it was another folder it wouldn't start. However it was not totally consistent. After some fiddling it started working normally.

Today I'm getting the same crash, and it will not start from any folder. I tried re-installing, but no improvement.

It's been a few days since the last Microsoft Update. There was a recent Adobe Reader update.

Filed under: crash, WinXP, won't open, start-up problem, xp, Windows XP, startup, version 4.52, crashes, 4.52, crashing

Post Points: 20
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08-26-2010, 19:03

idw
Joined on 03-25-2007
Germany
Points 32,590

Re: 4.52 crashes on startup in XP SP3

jdudeck:
Yesterday Pmail 4.52 started giving me a "Pegasus Mail for Windows has encountered a problem and needs to close" error immediately on startup.

This post links to a couple of possible issues. And here's another one. Doing a search on the forum might reveal even more ...

Michael

--
PGP Key ID (RSA 2048): 0xC45D831B
PGP Plugin for Pegasus Mail: <http://www.pmpgp.de/pmpgp/>
S/MIME Certificate Fingerprint: 26 5c a3 60 02 c6 e3 8a 75 70 d5 6a 67 ff d3 8d b0 b5 5e 5b

Post Points: 20
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08-27-2010, 3:30

jdudeck
Joined on 07-17-2009
Points 90

Re: 4.52 crashes on startup in XP SP3

I tried the suggestion of moving out the *.cnm files. That didn't help, but I tried other files. When I removed cache.pm, pmail opened normally. The file doesn't look obviously corrupt.