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Mailbox Locked

Last post 11-23-2010, 22:10 by idw. 6 replies.
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  •  11-23-2010, 12:32

    • pbm is not online. Last active: 10-03-2018, 2:55 pbm
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    Mailbox Locked

    I can't get rid of the "Mailbox is Locked" message on startup.  In the past, hitting "continue" was okay.  No more.   

    Help.

     

     

  •  11-23-2010, 14:29

    • aderoy is not online. Last active: 08-18-2019, 23:02 aderoy
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    Re: Mailbox Locked

    Check for a file in the mailstore directory named mailboxp.lck while Pegasus is closed. This file may be readonly not allowing Pegasus to overwrite/delete. Do you have a new antivirus installed?

    To find the mailstore directory:

    Pegasus | Help

    About | more Information

    will display a popup as to directory


  •  11-23-2010, 16:02

    • pbm is not online. Last active: 10-03-2018, 2:55 pbm
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    Re: Mailbox Locked

    Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.  Under file properties I found something that showed me a "shadow copy" of the file from the day before the lock-out.  I hit "restore" and tried to boot PM again -- same thing: locked out.  As to any new anti-virus software, no.  It happened when I was traveling, had my cell phone tethered up to the laptop (verizon mobile broadband), something went kablooie....  I tried downloading a fresh copy of PM (reinstalled over the other one), but that didn't work.... 
  •  11-23-2010, 18:08

    • idw is not online. Last active: Mon, Aug 19 2019, 17:51 idw
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    Re: Mailbox Locked

    pbm:
    Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.

    It's always empty, it is just exists as long as any application (Pegasus Mail or Mercury) uses a mailbox. IOW: You've got to find out what application keeps the file locked: Can you delete the file manually? Did you try rebooting your system? Can you delete it after doing so? If that doesn't help you might need to use a tool monitoring file access.


    Michael

    --
    PGP Key ID (RSA 2048): 0xC45D831B
    PGP Plugin for Pegasus Mail: <http://www.pmpgp.de/pmpgp/>
    S/MIME Certificate Fingerprint: 26 5c a3 60 02 c6 e3 8a 75 70 d5 6a 67 ff d3 8d b0 b5 5e 5b
  •  11-23-2010, 19:59

    • Steffan is not online. Last active: 05-23-2018, 8:25 Steffan
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    Re: Mailbox Locked

    Issues involving the "Mailbox is locked" message have been reported before, here for example. Hope this helps.

    Cheers!


    Steffan
  •  11-23-2010, 21:36

    • pbm is not online. Last active: 10-03-2018, 2:55 pbm
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    Re: Mailbox Locked

    Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... Thank God. 

     --pbm

     

  •  11-23-2010, 22:10

    • idw is not online. Last active: Mon, Aug 19 2019, 17:51 idw
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    Re: Mailbox Locked

    pbm:
    Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file)....

    It would have been easier to figure out the solution if you had mentioned that Pegasus Mail was crashing ...


    Michael

    --
    PGP Key ID (RSA 2048): 0xC45D831B
    PGP Plugin for Pegasus Mail: <http://www.pmpgp.de/pmpgp/>
    S/MIME Certificate Fingerprint: 26 5c a3 60 02 c6 e3 8a 75 70 d5 6a 67 ff d3 8d b0 b5 5e 5b
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