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Version 4.61 Crashes in preview mode

Last post 04-25-2011, 22:39 by Wattride. 5 replies.
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  •  04-22-2011, 17:05

    • Wattride is not online. Last active: 05-06-2014, 21:51 Wattride
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    Version 4.61 Crashes in preview mode

    I installed the interim release and it will not work for me at all. As soon as the program starts it crashes.

    I then restart and preview mode is disabled (of course). I try to enable preview and the program crashes again.

    So, rolled back to 4.52.

    System: Dell XPS 630i Intel Core 2 Duo E8300 @2.83 GHz, Ram 6 GB Windows 7 Pro 64-bit Nvidia GeForce 8800 GT  Adapter Ram 512 GB (Driver 8.17.12.7061)

  •  04-22-2011, 17:10

    Re: Version 4.61 Crashes in preview mode

    > I installed the interim release and it will not work for me at all. As soon as the program starts it crashes.
    > I then restart and preview mode is disabled (of course). I try to enable preview and the program crashes again.
    > So, rolled back to 4.52.
    > System: Dell XPS 630i Intel Core 2 Duo E8300 @2.83 GHz, Ram 6 GB Windows 7 Pro 64-bit Nvidia GeForce
    > 8800 GT  Adapter Ram 512 GB (Driver 8.17.12.7061)

    Are you using IE9?  Have you upgraded the IERenderer to the latest version?


    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  04-22-2011, 18:23

    • Wattride is not online. Last active: 05-06-2014, 21:51 Wattride
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    Re: Version 4.61 Crashes in preview mode

    1) I have all the updates installed, so IE9 is there, but my default browser is Firefox. Do have to use IE as default (that would be a "deal breaker")

    2) Upgrade IERenderer, where? I only installed the interim Pegasus 4.61.

  •  04-22-2011, 20:42

    Re: Version 4.61 Crashes in preview mode

    > 1) I have all the updates installed, so IE9 is there, but my default browser is Firefox. Do have to use IE as default (that would be a
    > "deal breaker")

    The IERenderer uses the MSIE HTML renderer to display the mail.  If you turn it off in the Pegasus Mail icon on the toolbar then the BearHTML will be used.

    > 2) Upgrade IERenderer, where? I only installed the interim Pegasus 4.61.

    The Pegasus Mail icon under "About" allows you to get the updates to IERenderer.


    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  04-22-2011, 21:16

    • idw is not online. Last active: Tue, Nov 12 2019, 7:55 idw
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    Re: Version 4.61 Crashes in preview mode

    Wattride:
    1) I have all the updates installed, so IE9 is there, but my default browser is Firefox. Do have to use IE as default (that would be a "deal breaker")

    As an addition to Thomas' reply: No, you don't (of course not).

    Wattride:
     2) Upgrade IERenderer, where? I only installed the interim Pegasus 4.61.

    If Thomas' suggestion for updating IERenderer doesn't work (I've enhanced/fixed it recently), here's the download URL.


    Michael

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  •  04-25-2011, 22:39

    • Wattride is not online. Last active: 05-06-2014, 21:51 Wattride
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    Re: Version 4.61 Crashes in preview mode

    Thank you, installing the IERenderer fixed the issue. All is working fine now. Thank you.
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