Pegasus Mail & Mercury

I'm running Pegasus Mai 4.63 in multi user mode on Windows 7 Ultimate 64 bit.

I've noticed a bug where if there is an error in an email upload/download internet session, that the Stop Session icon will stay bold/coloured even after the session has finished. The only way I've found to return the icon to its grey/idle state is to shut down Pegasus and restart Pegasus.

Is this a known bug, or do I appear to be the only one with this bug?

Thank you.

Cheers

Rod

> I've noticed a bug where if there is an error in an email
> upload/download internet session, that the Stop Session icon will stay
> bold/coloured even after the session has finished. The only way I've
> found to return the icon to its grey/idle state is to shut down
> Pegasus and restart Pegasus.


Have you set the Winsock to load always in Tools | Options | Advanced?

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Thomas R. Stephenson
San Jose, California
Member of Pegasus Mail Support Team

I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.

Thomas R. Stephenson:

Have you set the Winsock to load always in Tools | Options | Advanced?

Yes. It is set to always.

And I guess I need to clarify, if it isn't clear already, I've seen it with for example, a "SMTP Network or Protocal Error sending mail" error which subsequently brings up a Pegasus popup window detailing the error and then waits for an acknowledgement or times out in 20 seconds. Letting it time out, or clicking on Close, will not reset the icon to the idle status. Subsequent internet session mail checks and sends do not reset the icon status to idle either, after these sessions have finished. The icon status sticks in the active session status mode, as in coloured. Clicking on the icon even during a subsequent session doesn't return the icon to idle status.

I've tested that if the icon is idle/greyed out and I then click on it while a mail polling/checking session is occuring (the icon having gone coloured for the session), that a "Pop3 Network or Protocal Error"  window will pop up. The icon greys out when this window pops up and is still working fine when that window is closed.

Thank you. 

Cheers

Rod