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Unable to select attachment files Pegasus v4.73

Last post 01-23-2019, 18:01 by Brian Fluet. 1 replies.
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  •  01-23-2019, 2:39

    • barryc is not online. Last active: 01-23-2019, 15:10 barryc
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    Unable to select attachment files Pegasus v4.73

    Upgraded to Pegasus v4.73 after many successful years of use. Now find that everything works great BUT when attempting to add an attachment the directory listing (Desktop) has no files displayed. Hitting any key results in the following message being displayed.

    Select a file (not responding) 

    Only option to close the program. I can forward emails containing received attachments no problem!

  •  01-23-2019, 18:01

    • Brian Fluet is not online. Last active: 07-15-2019, 1:30 Brian Fluet
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    Re: Unable to select attachment files Pegasus v4.73

    This is a new one to me so are a few thoughts... 

    Has the PC been rebooted (cold boot) since the upgrade was done?

    Are you able to browse directories with the system file explorer?

    Might the attachment file browser be hanging due to an external drive or mapped drive that is not accessible?

    Open a copy of the PMAIL.INI and do a search for all instances of "Favourite directory" to see if the path associated with each one is valid.

     

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