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Need help understanding mail in postmaster@domain.com?

Last post 06-29-2019, 11:17 by PaulW. 3 replies.
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  •  06-28-2019, 22:11

    • Brian Fluet is not online. Last active: 08-24-2019, 20:50 Brian Fluet
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    Need help understanding mail in postmaster@domain.com?

    I have Mercury Core configured with username of postmaster as "Mercury" which I thought was working fine until I noticed +1600 messages in the "Postmaster" hosted mailbox.  I've never checked that mailbox but it appears that some of those message came from Mercury.  It's possible they're all the result of some sort of rejection or failure notice but I thought those were sent to the From: address. 

    Can anyone explain to me where the messages in the "Postmaster" domain mailbox come from?

  •  06-29-2019, 2:52

    • Rolf Lindby is not online. Last active: 2019-08-24, 0:57 Rolf Lindby
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    Re: Need help understanding mail in postmaster@domain.com?

    There is a setting in Core configuration for "Send copies of all errors to the postmaster", so it's optional if you want that or not.

     

  •  06-29-2019, 3:18

    • Brian Fluet is not online. Last active: 08-24-2019, 20:50 Brian Fluet
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    Re: Need help understanding mail in postmaster@domain.com?

    Copies of errors are getting sent to user "Mercury" who is configured in core as the postmaster.  What I can't wrap my head around is the messages being sent to postmaster@mydomain.com.  I dug through some of them this afternoon and identified some that resulted from a users out-of-office autoreply to a spam message that then triggered a delivery failure notice.  Is it common for such notices to be sent to postmaster@domain.com?

    Can anyone offer any guidance on how to handle messages coming into postmaster@mydomain.com?  Is it of any value?  Do you download it?  Autoforward it?  Autodelete it?

  •  06-29-2019, 11:17

    • PaulW is not online. Last active: 12 Aug 2019, 19:07 PaulW
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    Re: Need help understanding mail in postmaster@domain.com?

    I file them automatically in a 'postmaster' folder, and only refer back to them if there's a query.

    They're mostly bounces or mistyped addresses. 

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