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Preview window not showing desipte Folders>Preview being ticked/checked

Last post 01-07-2020, 21:15 by c.haslam. 12 replies.
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  •  01-03-2020, 2:40

    • c.haslam is not online. Last active: 01-07-2020, 21:15 c.haslam
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    Preview window not showing desipte Folders>Preview being ticked/checked

    My wife somehow got to the point where only New Message window showed. I was able to restore the Folders window by doing Window>Tile, but despite Preview mode being checked, clicking on a message in New Mail window does not cause a preview to show.

    What do you suggest?

  •  01-03-2020, 13:43

    • Brian Fluet is not online. Last active: 01-29-2020, 16:06 Brian Fluet
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Preview mode is a three pane window.  Is that what you have and the bottom right pane isn't showing a preview?

    The mode status can be deceiving because when in List mode the toolbar button reads "Preview" and when in Preview mode that button reads "List".

  •  01-03-2020, 14:59

    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    c.haslam:

    My wife somehow got to the point where only New Message window showed. I was able to restore the Folders window by doing Window>Tile, but despite Preview mode being checked, clicking on a message in New Mail window does not cause a preview to show.

    What do you suggest?

    Preview mode can be toggled on/off from the Folders pane. Hit Ctrl+L to open Folders pane and look for its right-most toolbar icon: Preview. Click it and you toggle preview mode ON. Adjust its size and position within Pegasus Mail main window and close it to save settings. Remember that it is highly advisable to not have Pegasus Mail main window maximized so settings are correctly saved. Hit Ctrl+L again to restore preview mode pane. If you want to return to Pegasus Mail classic view (my choice), hit its fifth (left to right) toolbar icon.


    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
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  •  01-03-2020, 15:07

    • idw is online. Last active: Wed, Jan 29 2020, 22:36 idw
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    A screenshot would help for everybody to understand your issue for making proper suggestions to fix it ...

    Michael

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  •  01-06-2020, 22:13

    • c.haslam is not online. Last active: 01-07-2020, 21:15 c.haslam
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Screenshot attached

     This is after reducing the size of the file to be under forum's 64 KB limit.

    (Screenshot removed for confidentiality)

  •  01-06-2020, 22:46

    • Brian Fluet is not online. Last active: 01-29-2020, 16:06 Brian Fluet
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    You are in List mode.  Click the "Preview" button in the toolbar of the Folder window to switch to Preview mode.  This will change the Folder window to a 3-pane window.
  •  01-06-2020, 22:48

    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    c.haslam:

    Screenshot attached

     This is after reducing the size of the file to be under forum's 64 KB limit.

    That's not the  the Preview pane but the Classic view (Folders + NewMail folder). To activate the Preview mode one must click the Preview button on Folders pane toolbar.

    Also noted that your Pegasus Mail main window is maximized. The better practice is to not use it that way. Click the Maximize button to toggle it to the not-maximized state, then stretch it to your screen limits so it will look just as being maximized. Next step, close (shut down) Pegasus Mail to save windows positions and sizes. That shall do.



    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.3.2
    Binaries: C:\PMAIL\Programs
    Mailboxes: C:\PMAIL\MAIL

    InsPMDic — Dictionary Handler Add-on (link on profile)
  •  01-07-2020, 4:09

    • c.haslam is not online. Last active: 01-07-2020, 21:15 c.haslam
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Brian:

     I clicked the Preview button in the Folder window. This did not cause Preview window to show.

     

    Euler:

    I discovered that Folder >Preview was already checked. I tried unchecking it then re-checking it. The Preview window did not show.

    • I clicked on the Maximize button. Pegasus no longer occupied the whole screen.
    • I stretched the Pegasus window to close to the edges of the screen,
    • I closed Pegasus
    • I ran Pegasus again. The Pegasus window appeared as had left it. There is still no Preview. Folders > Preview shows as checked.
    Further suggestions?
     
    I really appreciate your help.
     
    ...chris


     

  •  01-07-2020, 14:48

    • Brian Fluet is not online. Last active: 01-29-2020, 16:06 Brian Fluet
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Folders > Preview mode is misleading.  It just enables the display of message content in the preview pane.

    To get into Preview Mode, click the "Preview" button in the Folder window toolbar, it will change to "List".  If still no three pane display, perhaps that window is narrowed to the point where it is only displaying the folder list.  Grab the right side of it and stretch to see if it exposes the message list and preview panes.


  •  01-07-2020, 16:49

    • idw is online. Last active: Wed, Jan 29 2020, 22:36 idw
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Attachment: Preview.jpg

    Brian Fluet:
    Grab the right side of it and stretch to see if it exposes the message list and preview panes.

    I guess it's rather the hoizontal "details ribbon" (as David Harris named it) somewhere below the message list of the folder that's drawn down to the bottom and must be drawn upwards (folder list on the left clipped, folder empty for privacy):



    Michael

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  •  01-07-2020, 20:36

    • c.haslam is not online. Last active: 01-07-2020, 21:15 c.haslam
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Current screenshot

     I see that the number of messages in each of the folders is now missing.

    (Black areas are for confidentiality)


  •  01-07-2020, 20:53

    • Brian Fluet is not online. Last active: 01-29-2020, 16:06 Brian Fluet
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Close the new mail folder window.

    Now grab the right edge of the Folder window and expand it to the right.  You will see the message count column come into view followed by two additional panes, the upper one showing the message list for the active folder, the lower one showing the message preview (Folder > Preview mode must be enabled for the preview pane to actually show a preview).

  •  01-07-2020, 21:15

    • c.haslam is not online. Last active: 01-07-2020, 21:15 c.haslam
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    Re: Preview window not showing desipte Folders>Preview being ticked/checked

    Thank you, it worked!

    If it weren't for you dedicated guys ...

    Happy new year!

     

    ...chris

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