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Locating Folders

Last post 02-03-2020, 9:04 by Joerg. 4 replies.
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  •  02-01-2020, 12:10

    • Tariya is not online. Last active: 02-01-2020, 15:01 Tariya
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    Locating Folders

    Hi Everyone,

    Just returned to Pegasus (oh how I mssed it!). Installed 4.73 on Windows 10(1909). It works fine except---every time I launch PMail it pops a little screen called "Locating Folders". It goes 25 at a time and take 20+ seconds, sometimes much longer. Impatient me, it's very annoying. It's been doing this since I installed it. Reinstalled a couple of times. No change. Why is it doing this and what's the fix?

    Thanks,

    Tariya 

  •  02-01-2020, 14:21

    • idw is not online. Last active: Wed, Feb 19 2020, 21:34 idw
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    Re: Locating Folders

    Sounds like you set it up to connect via IMAP. If so take a look at the caching and subscription options of your IMAP configuration to enhance performance.

    Michael

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  •  02-01-2020, 14:40

    • Tariya is not online. Last active: 02-01-2020, 15:01 Tariya
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    Re: Locating Folders

    No, it's POP3. Interestingly enough, if I don't open PMail right after starting up the computer (which I usually do) after 15 min. or so, it doesn't do it, which leads me to believe it has something to do with all of the Windows convolutions settling down. This running on a high-end HP laptop with everything updated.
  •  02-02-2020, 4:03

    • Brian Fluet is not online. Last active: 02-13-2020, 14:59 Brian Fluet
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    Re: Locating Folders

    You may need to learn to tolerate the occurrence of the  "locating folders" 25 at a time.  My experience is that it doesn't happen with every startup but it can occur several starts in a row and then not occur for several starts before occurring again.  I haven't been able to identify the cause but am certain that mine is not tied to windows startup activity.

  •  02-03-2020, 9:04

    • Joerg is not online. Last active: 02-19-2020, 13:28 Joerg
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    Re: Locating Folders

    How many Pmail folders have you arranged? Depending on the the number of such folders and subfolders (and their content) within your Pmail folder tree, Pmail takes more time for startup (under W10). When starting Pmail it shows "locating folders - 25" also with me. It seems "25" is only the first step, where 25 folders have been read. My computer (W10 1909) needs around 11 seconds for hundrets of folders. But my computer is fitted with an fast SSD and connected by Gbit network to the server where the mails reside. But other users of mine have more than 1000 folders where Pmail needs about 20 to 30 seconds for the first start. But only for the first start of a day. Subsequent startups are very fast. It seems Windows is chaching the folder structure or folder content. I guess, you have to live with.

    Mercury 4.81.187 @Windows Server 2016, with 16-100 user licence
    Pegasus 4.73.639, network installation
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