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Pop3 from Gmail ceased working

Last post 05-15-2020, 20:50 by Brian Fluet. 22 replies.
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  •  05-13-2020, 23:04

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
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    Pop3 from Gmail ceased working

    On May 11, receiving email from Gmail ceased. I know that there is email for me on Gmail: my browser shows it, as does my iPad.

    The error message is  "Host claims either the name or password you have supplied is invalid".

    I changed the password some months back.

    To avoid messing up the existing POP3 definition, I created a new one, using the settings  from the Gmail settings that used to work:

    General

     Server host name: pop.gmail.com

    User name: <<what I see in my browser when showing Gmail account>>

    Password: << the one used to login in in my browser >> ,<<Also tried the old password>>

    Server TCP/IP port: 995

    Timeout: 30 seconds

    Security

    Via direct SSL connect

    All check boxes are unchecked

    APOP shared secret is not filled in

    Security

    Unchanged from defaults

     I would appreciate some help.

    SMTP, to my ISP, is working OK

  •  05-13-2020, 23:09

    • Brian Fluet is not online. Last active: 05-31-2020, 5:06 Brian Fluet
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    Re: Pop3 from Gmail ceased working

    Known issue if you are running an older version of Pegasus Mail.  An updated version of OpenSSL solves the problem and is in Pegasus Mail v4.73.
  •  05-14-2020, 0:29

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
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    Re: Pop3 from Gmail ceased working

    Thanks, Brian

    Will running the exe automatically update my current version, or is my help needed?

  •  05-14-2020, 1:57

    • Brian Fluet is not online. Last active: 05-31-2020, 5:06 Brian Fluet
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    Re: Pop3 from Gmail ceased working

    Please ignore my post about upgrading.  I posted in the wrong discussion.  Sorry!
  •  05-14-2020, 4:00

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
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    Re: Pop3 from Gmail ceased working

    It must be confusing handling multiple threads concurrently.

    If the problem is not lack of Open SSL, what is the solution? Any ideas?

  •  05-14-2020, 4:23

    • Brian Fluet is not online. Last active: 05-31-2020, 5:06 Brian Fluet
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    Re: Pop3 from Gmail ceased working

    I don't believe it is Open SSL although an update should be considered if you are running an old version of Pegasus Mail. 

    We've seen similar reports of your Gmail issue and I don't know whether Open SSL is playing a part so I would certainly update Pegasus Mail to rule that out.  

    What I think might be going on is that Google is beginning to ignore their "Allow less secure apps" option so you'll want to confirm that you still have it enabled.  If you do, then I believe you will need to go the app password route.  This is where Google provides you with a password that you then use with a specific program.  Google two factor authentication must be enabled in order to obtain an app password. 

    An internet search of "gmail app password" will reveal the details.

  •  05-14-2020, 4:46

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
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    Re: Pop3 from Gmail ceased working

    I downloaded and installed 4.73. The problem still exists:

    2:42:24.278: --- 13 May 2020, 22:42:24.278 ---
    22:42:24.278: Connect to 'pop.gmail.com', timeout 30 seconds.
    22:42:26.462:

  • SSL/TLS session established
    22:42:26.462:
  • ECDHE-RSA-AES128-GCM-SHA256, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(128), Mac=AEAD
    22:42:26.462:
  • Peer's certificate name is '/C=US/ST=California/L=Mountain View/O=Google LLC/CN=pop.gmail.com'.
    22:42:26.462: >> +OK Gpop ready for requests from 184.162.117.92 i14mb78754489qvj
    22:42:26.462: << USER haslam.chris
    22:42:26.493: >> +OK send PASS
    << 0017 PASS XXXXXXXXXX
    22:42:26.915: >> -ERR
  • [AUTH] Username and password not accepted.
     

    I will search for gmail app password

     If you have other ideas ...

  •  05-14-2020, 4:51

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
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    Re: Pop3 from Gmail ceased working

    I am wondering whether a easy/easier solution would be to have Gmail forward email to an account on my ISP.

    I do not want to change my email address.

  •  05-14-2020, 13:42

    Re: Pop3 from Gmail ceased working

    Attachment: GmailPOP.gif
    c.haslam:

    I downloaded and installed 4.73. The problem still exists:

    2:42:24.278: --- 13 May 2020, 22:42:24.278 ---
    22:42:24.278: Connect to 'pop.gmail.com', timeout 30 seconds.
    22:42:26.462:

  • SSL/TLS session established
    22:42:26.462:
  • ECDHE-RSA-AES128-GCM-SHA256, TLSv1.2, Kx=ECDH, Au=RSA, Enc=AESGCM(128), Mac=AEAD
    22:42:26.462:
  • Peer's certificate name is '/C=US/ST=California/L=Mountain View/O=Google LLC/CN=pop.gmail.com'.
    22:42:26.462: >> +OK Gpop ready for requests from 184.162.117.92 i14mb78754489qvj
    22:42:26.462: << USER haslam.chris
    22:42:26.493: >> +OK send PASS
    << 0017 PASS XXXXXXXXXX
    22:42:26.915: >> -ERR
  • [AUTH] Username and password not accepted.
     

    I will search for gmail app password

     If you have other ideas ...

    For some reason Gmail is refusing your password. Maybe you should check your settings for this account. Below my settings for a working Gmail account.



    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.3.5
    Binaries: C:\PMAIL\Programs
    Mailboxes: C:\PMAIL\MAIL

    InsPMDic — Dictionary Handler Add-on (link on profile)
  •  05-14-2020, 14:01

    • Brian Fluet is not online. Last active: 05-31-2020, 5:06 Brian Fluet
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    Re: Pop3 from Gmail ceased working

    Euler,  Aren't you using an app password?
  •  05-14-2020, 14:14

    Re: Pop3 from Gmail ceased working

    c.haslam:

    I am wondering whether a easy/easier solution would be to have Gmail forward email to an account on my ISP.

    I do not want to change my email address.

    One of my Gmail accounts stopped working because of the OAuth2 thing. It happened to be the one used with the PM-WIN list. I changed the list address to an Yahoo! account but that had (still has) a DMARC issue. So I opened a new account at GMX to which all traffic of the bogus Gmail account is forwarded. Of course I changed my PM-WIN list address to the new GMX account for more convenience, and have all messages sent to the bogus one conveniently on my Pegasus Mail client.

    To make Gmail forward messages to any other account just open its Web interface, click the Settings icon (top-right), then Settings, Forwarding and POP/IMAP tab, and then add the forwarding address. I also keep a copy (archived) in my Gmail account. That shall do.


    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.3.5
    Binaries: C:\PMAIL\Programs
    Mailboxes: C:\PMAIL\MAIL

    InsPMDic — Dictionary Handler Add-on (link on profile)
  •  05-14-2020, 14:21

    Re: Pop3 from Gmail ceased working

    Brian Fluet:
    Euler,  Aren't you using an app password?

    No Brian. When I read about it, either I found it too complicated or wasn't in a good mood. All but one of my accounts isn't working properly, and it is not of much importance, so I let i go. I'm getting too lazy while aging.


    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.3.5
    Binaries: C:\PMAIL\Programs
    Mailboxes: C:\PMAIL\MAIL

    InsPMDic — Dictionary Handler Add-on (link on profile)
  •  05-14-2020, 14:46

    • Brian Fluet is not online. Last active: 05-31-2020, 5:06 Brian Fluet
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    • Joined on 12-24-2014
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    • Points 31,040

    Re: Pop3 from Gmail ceased working

    I sure would like to understand what is going on with the Gmail issue.  We know that Gmail connections fail with a bad username or password error when the "allow less secure apps" option is not enabled yet we've seen reports of the same failure when nothing has changed.

    What I haven't yet seen is someone reporting back with how they resolved it.  The way I see it, the problem is either:

    1. An incorrect username or password in the POP3 host configuration.

    2. The "allow less secure apps" option is not enabled on Gmail.

    3. Gmail is beginning to ignore the "allow less secure apps" option forcing two factor authentication and an app password.

    FWIW, my Gmail POP3 is working with "allow less secure apps" enabled and no app password, at least for now.

  •  05-14-2020, 16:59

    Re: Pop3 from Gmail ceased working

    Brian Fluet:

    FWIW, my Gmail POP3 is working with "allow less secure apps" enabled and no app password, at least for now.

    That's exactly my case but any of your points may apply. Gmail and Yahoo! (now Oath.com) seems to be the two preeminent providers to be addressed and I'm guessing it won't be that easy for David H. OAuth2 is not a standardized protocol but a bunch of security measures a provider thinks suitable. Take Gmail as an example: I have accounts that work fine out of the box, others that also work fine if I turn "allow less secure apps" option, accounts that partially work with "allow less secure apps" option (works on IMAP but not POP3), and it won't be long when some won't work at all. My strategy for those will be just forward message traffic to say GMX that is showing to be dependable and not a PITA.

    The sad part of this story is naming the most secure mail client ever made a "less secure app". How dare them...


    Best,

    euler f german
    sete lagoas, mg, brazil
    Pegasus Mail 4.73.639 Standalone - Windows 7 Ultimate
    BearHTML 4.9.9.6 IERenderer 2.6.3.5
    Binaries: C:\PMAIL\Programs
    Mailboxes: C:\PMAIL\MAIL

    InsPMDic — Dictionary Handler Add-on (link on profile)
  •  05-14-2020, 21:25

    • c.haslam is not online. Last active: 05-15-2020, 20:18 c.haslam
    • Top 150 Contributor
    • Joined on 06-27-2008
    • Member
    • Points 770

    Re: Pop3 from Gmail ceased working

    In Firefox > Gmail > Manage account > Security we changed Less secure access from Off to On.

    On my PC, the one with 4.73 installed, emails downloaded.

    On my wife's PC, with 4.7 installed, Pegasus reported invalid username or password.

    So we have success, at least for now.

    I will be updating my wife's Pegasus to 4.73.

    ---

    I did find one difference between the Pegasus > Internet Options > Receiving > Edit > Security > Enable server certificate fingerprint tracking. Euler has it checked, with the field filled with characters. On our PCs, It is not checked. Do we need to make a change here?

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