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Mercury keeps shutting down.

Last post 04-01-2008, 10:43 by IanC_VPTV. 4 replies.
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  •  03-26-2008, 14:27

    Mercury keeps shutting down.

    Hi

         I've tried searching the forum for this but can't find anything so sorry if the answers out there somewhere and I've missed it.

    I'm running Mercury32 v4.01a on windows server SBS 2003. Every now and again mercury just closes. No errors, nothing. Sometimes it restarts itself and other times it doesn't and has to be restarted manually. Like i said i've tried searching for answers both here and on the web in general but have come up with nothing.

    Was hoping someone might be able to help here. Any ideas, thoughts, solutions welcomed.

    Ian

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  •  03-26-2008, 15:34

    Re: Mercury keeps shutting down.

    A few of things to do:

    1.   Upgrade to v4.52 immediately.  There is a security problem in v4.01a that someone may be trying to exploit. It's a quick and easy upgrade.

    2.    Run the loader for automatic re-starting.

    3.   Make sure you are not scanning the Mercury directories with your anti-virus scanner.
     


     


    Thomas R. Stephenson
    San Jose, California
    Member of Pegasus Mail Support Team

    I do not answer private messages from the forum. If you want to contact me use email to techsupp@tstephenson.com.
  •  03-26-2008, 19:17

    • Sebby is not online. Last active: Mon, Jul 06 2009, 13:08 Sebby
    • Top 75 Contributor
    • Joined on 06-21-2007
    • London, GB
    • Member
    • Points 595

    Re: Mercury keeps shutting down.

    Make sure Mercury isn't configured to do this shutdown after daily maintenance itself, with the option in the Mercury Core Module configuration notebook.

     

    Cheers,

    Sabahattin

     

  •  03-28-2008, 11:06

    Re: Mercury keeps shutting down.

    Many thanks for your replies. I'll look into both of these, the upgrade first obviously.
  •  04-01-2008, 10:43

    Re: Mercury keeps shutting down.

    Just to let you know, Updating the software to the latest version seem to have sorted the problem. Once again thanks for your replies  Yes
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