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You searched for the word(s): symantec
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  • Re: Bounce messages corrupted, possible related to Symantec AV Corporate

    Is there any way to safely scan outbound mail via Symantec AV? Is this the type of problem that SAV would cause? Or is this potentially another problem?If you have to scan outbound mail that means there is some sort of internal virus is bouncing around your LAN and you have a lot more problems than just email.  ;-) That said, you might ...
    Posted to Mercury Community Support (Forum) by Thomas R. Stephenson on March 17, 2009
  • Re: Trying to recover from the Norton/Symantec AV fiasco

    Go to the directory containing winpm-32.exe (should be c:\pmail\programs on a new install) and run the program pconfig.exe.  Set the standalone HOME and NEW mail directory spec to c:\pmail\mail\~8 then save and exit.  It should now be pointing to your multiuser installation and when you enter ''John'' for the user name it should get your ...
    Posted to Pegasus Mail Community Support (Forum) by Thomas R. Stephenson on June 1, 2007
  • Re: How to contact Symantec??

    Beats me. I just tried chatting with a Tech Support agent and it was like beating my head against the wall: Chat ID: 6ea7126e-3b8c-46fc-86dc-bb27bf96372c Problem : Your latest virus defnition files have incorrectly identified the Pegasus Mail executable (winpm-32.exe) as trojan.dropper. I had to unprotect my entire program folder for Pegasus ...
    Posted to Pegasus Mail Community Support (Forum) by tappies on May 17, 2007
  • Re: How to contact Symantec??

    Thank God I am not alone and Phew- great to find this Forum. I thought my PMAIL had disappeared into thin air. disabling Norton Internet Security and reinstalling Pmail did not work. As soon as I switched Norton back on again, it again deleted winpm-32.exe as a trojan dropper.   I found this forum quite easily using google but I simply ...
    Posted to Pegasus Mail Community Support (Forum) by Eric Begbie on May 17, 2007
  • Re: Norton AV locked

    One way to update clients ''manually'', when running Symantec Corporate Edition, is to grab the latest .VDB file and copy it into this folder: ''%ALLUSERSPROFILE%\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5'' (Yes, the 7.5 path hasn't changed in years, despite the current version being 10.1 or 3.1 for SCS). After a minute ...
    Posted to Pegasus Mail Community Support (Forum) by ivorygate on May 19, 2007
  • Re: How to contact Symantec??

    Hi Tracy, I can only empathize with you about contacting Symantec - and the writer who wrote ''it's like bashing your head against a wall'' is absolutely right. I have been a loyal Symantec supporter since Norton Utilities for DOS first came out but my subscription is fast running out, never to be repeated. They have become so big with so little ...
    Posted to Pegasus Mail Community Support (Forum) by ProfSamson on May 18, 2007
  • Re: Resolution of the Problem: Symantec response with updated definition file address.

    I'm running XP Pro 32 bit.  I removed the file exclusions from Norton Antivirus, and ran a scan of the Pegasus Mail folder.  The scan ran normally, and did not generate a false positive as it did earlier today.  Following that I ran a test with Pegasus mail, sending and receiving, which ran normally, without any problems generated ...
    Posted to Pegasus Mail Community Support (Forum) by Trader on May 18, 2007
  • Re: Does NAV not work anymore with PM?

    If you are wanting to let Symantec do all your email checking then you need to read their help documentation on how to setup POP3 and Smtp clients that work through Symantec.  You probably won't find any reference to Pegasus Mail, but there should be examples of how to set up Outlook Express, which requires similar setup.  BTW doing this in my ...
    Posted to Pegasus Mail Community Support (Forum) by irelam on September 18, 2009
  • Symantec makes good.

    In the aftermath of the problem with Norton AV deleting WinPMail, I felt I should share with you what has been going on behind the scenes.Early on in the piece, after I found I could not access the Symantec false positive reporting page and could not get any common sense out of their offshored tech support, I had my lawyer send a fax to their ...
    Posted to Pegasus Mail Community Support (Forum) by David Harris on May 25, 2007
  • Re: Pegaus itself delete mails in folders

    Yes, Symantec's auto protect grabs any file as it's opened by another application and checks it for a virus.  WinPMail must open a folder in the exclusive use mode so in this case there is a fight between Symantec and WinPmail for access to the file.  You can tell Symantec to ignore the WinPmail folders 9including the Windows temp ...
    Posted to Pegasus Mail Community Support (Forum) by Thomas R. Stephenson on February 26, 2008
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