Pegasus Mail & Mercury

I would be interested to hear if your wife can print after she disables IERenderer, which causes the Bearhtml alternative html renderer to be used. Martin

Hello,   Thank you for the info. No need to send us the message. The size is almost certainly the cause.  Please advise the sender of the size limit for most email services, and suggest he/she provides a browser site Url where you can view or pickup/download the file. Regards,       Martin

Hello,   Did you move the large message or delete it?  If you moved it somewhere outside Pegasus Mail, it would be really appreciated if we could get a copy of it to examine it for the problem it caused. Martin

Make sure you did not install Pegasus Mail under the c:\Program files directory tree. Instead install under the c:\pmail directory tree. Martin

It is highly likely that your ISP has refused to handle such a large attachment. Typically the limit is around 20-30Mbs which can cope with things like photo albums. Remember that the transmission will likely need to be converted to Mime Base64 format, which automatically increases the size of transmission by at least one third. Your solution is ...

There are many articles in Google on connections with GMail using IMAP, see this article for example: https://www.lifewire.com/what-are-the-gmail-imap-settings-1170852 For MSN an article such as this one should be tried: http://settings.email/msn.com-email-settings.html HTH     Martin

Hello Melissa,     Thank you for the config info. From that list we can see that you have a very large NewMail directory with over 2700 messages. The ideal maximum is between 200 and 500 messages. Reason for this is that every time you start Pegasus Mail or open the NewMail directory, all the messages get read again. If one of them ...

Thanks for the screenshot. Unfortunately it does not tell us much, other than you have a problem.  As there are no other similar reports, it seems to be unique to your machine or installation of Pegasus Mail.  So to start off we need your configuration, the steps are:  1. Click ''Help'' on main Pegasus Mail menu 2. Click on ...

Hello,    As I mentioned in my last post on this thread, I need a copy of the email message that caused the problem. The easiest way to do this is to copy the message back to your NewMail folder, note the filename (a CNM) Then mail me (irelam@telus.net) with the problem CNM message attached . I am not sure what you mean about ...

I have forwarded the message you sent me, to Michael. Martin