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  • Re: Moving all files onto new laptop with new install

    There is a whitepaper available in the downloads area of this site that you may find helpful.&nbsp; http://community.pmail.com/files/folders/whitepapers/entry41852.aspx Review it then post back with specific questions.&nbsp;
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 30, 2015
  • Re: Suddenly, clicking to either Reply or New Msg does not open new window

    It sounds like the New message and Reply windows are opening minimized.&nbsp; If there is a 'Restore up' icon (two boxes, one superimposed over the other) click it.&nbsp; If not, click the Maximize icon (one square).&nbsp; If you don't want to run the window maximized, click the 'Restore down' icon (looks the same as 'Restore up') then stretch the ...
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 25, 2015
  • Re: Password Location in PM Files?

    You are going to have to change your password now because you have publicly published it.&nbsp; It is encoded (Base 64) in the session log content you posted and can be easily decoded. by anyone. &nbsp; A web search will turn up sites that decode.&nbsp; The four lines following the one containing ''AUTH LOGIN'' are the ones transmitting username ...
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 25, 2015
  • Re: Sudden SMTP problems

    There is a whitepaper in the downloads area of this Community that provides details about the files that can be copied to a new mailbox directory to restore data without affecting configuration.&nbsp; Find it here: http://community.pmail.com/files/folders/whitepapers/entry41852.aspx Backup your new mailbox directory before you start, work ...
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 24, 2015
  • Re: Changing font colors for QUOTED text

    The color selection for quoted text is located in Tools &gt; Options &gt; Incoming mail &gt; Message reader.&nbsp; I don't know how you set a background color though.&nbsp; Perhaps you are replying using a template (although I don't recall there being a way to set a background color in a template either)?
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 24, 2015
  • Re: Ungrouping

    Open that folder and with that folder window active go to the 'Folder' pull-down menu, select 'Grouped views', then select a new grouping preference or 'None' for no grouping.
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 18, 2015
  • Re: Moving email messages

    Is the problem specific to a single message or to all messages? Any changes to your system since moves worked or is this a new installation of Pegasus Mail? Are you retrieving mail via IMAP or POP3?&nbsp; If IMAP, I can't help.&nbsp; If POP3 then here are a couple of things I would try to begin to diagnose the problem. 1. Restart Pegasus Mail ...
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 16, 2015
  • Re: cannot edit address book

    The addressbook window may be opening either behind another window or off screen.&nbsp; Restart Pegasus Mail, open the addressbook, click the ''Window'' pull-down menu and select Tile.&nbsp; This will tile all open child windows within the Pegasus Mail main window.&nbsp; Hopefully the addressbook window is now visible.&nbsp; You will need to ...
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 16, 2015
  • Re: Moving email messages

    If the destination folder is selected, pressing [Enter] should execute the move.&nbsp; Double clicking on the destination folder name should also execute the move. Try closing the message, selecting it, key [M], then double click on the destination folder.
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 16, 2015
  • Re: Can't recover deleted space

    Start a new thread with any specific questions to my comments as there are many folks who are way more knowledgeable than I about the inner workings that can corroborate, contest or clarify my comments.&nbsp;
    Posted to Pegasus Mail Community Support (Forum) by bfluet on January 14, 2015

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