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  • Warning - deleting empty folders, not always safe

    &nbsp;I was getting a network error on Mercury today, so it wasn't retrieving my new email.Then I had a brainwave. Last week while exploring 'Kerish Doctor''s options, I saw that it could search for and delete all empty folders. Great, I hate empty folders!So, fortunately it had a 'rollback' option, so I did that and all is well again.P.S. Kerish ...
    Posted to Mercury Community Support (Forum) by rossnixon on February 14, 2016
  • New minor version is out - 4.71

    Just noticed a new version mentioned at filehippo.comPegasus Mail 4.71 is now available. Also mentioned at www.pmail.com - but not mentioned anywhere here until now. Possibly the same happened with 4.70 and previous minor updates.
    Posted to Pegasus Mail Community Support (Forum) by rossnixon on January 12, 2016
  • Recent messages in a folder missing: My restore process

    I noticed that the last couple of years messages from one folder were missing.My fix:I knew some text that would be in the most recent missing email, so I searched the MAIL\username folder for that text using Agent Ransack.This identified a PMI/PMM pair that held the missing emails.They had a different filename from the current truncated files.I ...
    Posted to Mercury Community Support (Forum) by rossnixon on November 11, 2015
  • Re: TCP/IP error while processing job

    Is it worth trying the generic TCP/IP reset?netsh int ip reset (from https://support.microsoft.com/en-us/kb/299357 )
    Posted to Networking (Forum) by rossnixon on October 26, 2015
  • Re: How to search for text in Mercury .PMM files

    No, I'm searching for 'body' content. And I'm using Thunderbird via IMAP, so I don't think I can use any email client search since it doesn't have the email contents.After Copernic's indexing finished, I now find that I can search for a word and get a FOLxxxxx.PMM file name quickly; then I wait about a minute for the content to display.Looks ...
    Posted to Mercury Community Support (Forum) by rossnixon on March 5, 2013
  • How to search for text in Mercury .PMM files

    I use Copernic Desktop Search for many files on my PC.I also run Mercury on this PC, and would like to be able to search for text inside .PMM files. I have just tried Agent Ransack, which works after a fashion. (Slow with large files).Does anyone have any other suggestion? [Update: I've discovered I can add a custom filetype to Copernic. It is ...
    Posted to Mercury Community Support (Forum) by rossnixon on March 4, 2013
  • Re: Missing and old-named IMAP folders

    SOLVED!I had to untick (in Thunderbird) Tools -&gt; Account settings -&gt; Server settings -&gt; Advanced -&gt; ''show only subscribed folders''.Now I can see all folders.
    Posted to Mercury Community Support (Forum) by rossnixon on February 20, 2013
  • Re: Missing and old-named IMAP folders

    I've installed Pegasus, and that _can_ see all my IMAP folders.Thanks for the hint!So, it is some sort of Thunderbird config error - it does have some confusing things, 'Sync' and 'Archive' options which I don't really need.But can I live with the old PMAIL quirks?Maybe I can use *both* clients in the meantime... as long as I don't try using both ...
    Posted to Mercury Community Support (Forum) by rossnixon on January 11, 2013
  • Missing and old-named IMAP folders

    I have just installed Windows 8, after previously using Windows 8 CP for many months. Now I can't see all my Mercury folders from Thunderbird (IMAP).My MERCURY\MAIL folder was not on my boot drive, so will not have changed at all.- a few folders are missing completely- a few folders are greyed-out (I know these ones have previously been renamed ...
    Posted to Mercury Community Support (Forum) by rossnixon on January 3, 2013
  • 504 Need Fully Qualified Address

    I have a customer who sends me email, and he has specified that he gets read confirmation, which I think about and usually allow. However, it looks like the 'replies' are failing.I have found .cnm files under Mail\Admin that contain the following (partly quoted)&nbsp;Content-Description: Reason for delivery failure.The attached message has failed ...
    Posted to Mercury Community Support (Forum) by rossnixon on June 29, 2012
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