Pegasus Mail & Mercury

The Pegasus Mail main window may be open offscreen.  With Pegasus Mail running, close all other windows then right click on the taskbar and select ''Cascade windows'' to see if that brings it into view.

I suspect the problem message is in the New Mail folder and is marked as unread.   When you use 'on open' New Mail filtering rules every unread message gets processed through that rule set each time the New Mail folder is opened.  

Problem is solved but it wasn't what I thought.  Firstly, I got a benevolent phone system tech on the phone who changed the email address in their smtp configuration free of charge, at least he hopes.  He's going to cl;=ose the support ticket request as having answered a question in the hopes that won't trigger a bill.  ...

Got it.  I'll check it out.  Thanks Martin!

We have a phone system capable of sending voicemails via SMTP.  I have it working through Mercury but the From address coded in the phone system software has an invalid domain.  This has caused some messages to be rejected (by gmail so far).  The phone system folks want a first born in payment to change the programming so I'm ...

Open the .PMR file with Notepad.  ''Personal addressbook'' should be visible top left.  If Word Wrap is not enabled, scrolling right should start showing the entries.  IMHO, this is too difficult a view to work in so enable Word Wrap (Format > Word Wrap) to bring the content into window width for vertical scrolling. A 1.4KB .PMR ...

The recipient is Daimler so I don't hold much hope with affecting any sort of change although we're still talking with their AP support folks.  We know that they have an automated system that rejects any message received with an attachment other than a .pdf and they claim that the plain text part is what is triggering the rejection. 

At the office we have a customer who requires invoices be sent by email as pdf files.  Each time we do that we receive an ''invalid format'' rejection notice.  It has been determined that the plain text part is what is triggering the rejection.  We're sending plain text messages but they're being received with a plain text part and ...

A .pmr file can be read with a text editor like Notepad.  It's not easy because of the spacing but if you just want to try to capture some important addresses you might be able to do it this way.  Have word wrap enabled so you can work vertically instead of both left/right and vertical. You can use the Find & Find Next functions to ...

There is a whitepaper in the downloads section of this sight called ''Pegasus Mail files to copy to a new system guide''.  This is the direct URL  http://community.pmail.com/files/folders/whitepapers/entry41852.aspx It was written specifically to provide to help copying data from an existing install to a clean install on a new ...