Pegasus Mail & Mercury

Nice one! That fixed it. Thanks again :)

PaulW:Search the user's Pmail.ini for that address. Thanks, Paul! I did that and found: Internet E-mail Address                   = replacement@domain.org I've changed it to the correct address. She's away at the moment but I'll post back after she ...

Close Pegasus Mail and create a backup of the mail folder on your hard drive. Next, rename the file named heirarch.pm to heirarch.pm-old. This file is used by Pegasus Mail to identify your mail folders and to display them within Pegasus Mail. The heirarch.pm file will be re-created when you restart Pegasus Mail because it will re-scan ...

Thanks guys :) The RTF option is on by default. I also tried turning it off. We don't use identities. A member of staff starts Pegasus Mail with the -i <username> switch specified. Just one account is used for each staff member. If they need to look at another account, a second shortcut is created that uses the -i switch and the second ...

caisson: I haven't tried any of this before either. What I'm saying is set up both a plain text and formatted text sig in sig set 1. Set the formatted version as default. Respond to a message using plain text and again with rich text and see what results you get.  I've tried it and I get both versions of the sig dependent upon the RTF ...

How many mail messages are in your new mail folder? I have seen this on one staff member's account where I work and they had 1000's of messages in their new mail folder. They were using an old PC and it could not keep up with dynamically sorting the messages so that new messages appeared at the top of the list when they were ...

OK I just set up a second signature for Internet, Plain and that didn't work either.

caisson:Understood, but have you checked the effects of firstly configuring both a plain text and rich text sig and secondly checking the rich text box in the outgoing message? (Regardless of other settings) Erm.. no. So, are you saying that we should set up two signatures? Why do we need 2 signatures? Why can't Pegasus Mail just drop the ...

caisson:No. I'm talking about the new message options when that pops up. However if you have a plain text sig option that might not be necessary Thanks - all messages are configured as RTF by default, including replies, so it's not that. Cheers!

caisson:Just a thought.  You might have to check the RTF option if using a formatted sig. Thanks a lot for replying. Which RTF option is that? I can't see a RTF option in the signature configuration. Cheers!