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  • Re: Window arrangement and size

    Window &gt; Cascade and position/resize the windows as you require. Next, Tools &gt; Options &gt; Basic settings &gt; and place a checkmark in the 'Save Pegasus Mail desktop state...' Click OK. Pegasus Mail will then always position the windows where they were before. If you access the computer hosting Pegasus Mail remotely using a screen with a ...
    Posted to Pegasus Mail Community Support (Forum) by Greenman on March 15, 2018
  • Filtering options

    Would it be possible to allow general filtering sets that can be attached to folders to have three options: Apply filtering to read messages Apply filtering to unread messagesApply filtering to all messages I have an account set up that receives notification messages from our security software and OS processes. I have new mail filtering rules ...
    Posted to Pegasus Mail Suggestions (Forum) by Greenman on January 18, 2018
  • Re: SSL disconnection

    Chris Bolton:Thanks for the suggestion. I have now checked, and the problem occurs whether or not other clients are accessing the account I meant local connections i.e. from mail clients that access Mercury/32 from within the same network. Multiple IMAP connections can be made, but IMAP connections will fail if a local client is accessing the ...
    Posted to Mercury Community Support (Forum) by Greenman on December 8, 2017
  • Re: SSL disconnection

    Are you certain the account is not being accessed locally when the IMAP connection is created?
    Posted to Mercury Community Support (Forum) by Greenman on December 7, 2017
  • Re: Missing mail folders

    A couple of our staff use Thunderbird with IMAP to connect to Mercury/32 and the only extra folder that is created is Trash (or whatever Thunderbird calls it). Everything else needs to be subscribed to.
    Posted to Mercury Community Support (Forum) by Greenman on November 13, 2017
  • Re: Once more: Mercury as a Service under MS Server 2016

    Joerg:...&nbsp; They immediately recommend to remove programs like Mercury because it is no real server software and longer not maintained by the developer. That's the easy way out - does not require thinking on their part. A bit like throwing the baby out with the bath water - they don't consider for a moment why the issue might be occurring, ...
    Posted to Mercury Community Support (Forum) by Greenman on November 10, 2017
  • Re: Links Contained in emails Usually Don't Work

    Tools &gt; Options &gt; Incoming Mail &gt; Hyperlinks&nbsp; Make sure this is correctly configured.&nbsp;&nbsp;
    Posted to Pegasus Mail Community Support (Forum) by Greenman on November 9, 2017
  • Re: Once more: Mercury as a Service under MS Server 2016

    The only time I have seen icons disappear from the system tray is when the explorer.exe process is restarted. It certainly has this effect on Pegasus Mail icons, so it may also be the cause of your mercury/32 icon disappearing as well.
    Posted to Mercury Community Support (Forum) by Greenman on November 9, 2017
  • Re: IMAP connection fails

    In addition to Brian's suggestion, if a connection request was not made, might it have been blocked? Have you checked the logs of your security software to make sure that nothing is being blocked - possibly via behavioural analysis. Some security software automatically blocks without notification so you may not be aware the action has been taken.
    Posted to Pegasus Mail Community Support (Forum) by Greenman on November 6, 2017
  • Re: IMAP connection fails

    If the logs do not help, contact your mail server provider's support. They will be able to let you know the exact error the IMAP server logged. We can't do much until we know the cause. Uninstalling and reinstalling is fine, but may not fix the problem depending on what the error is.
    Posted to Pegasus Mail Community Support (Forum) by Greenman on October 30, 2017
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