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  • Re: POP3 Downloading

    Sorry about this - the POP3 modules were not downloading anything. No *.MD files were in the folder. What was happening was that the MessageLabs banner was not visible in one view - all mail defaults to plain text view, and although the banner is visible in the majority of these, it is not visible in others. Switching views revealed the banner. ...
    Posted to Mercury Community Support (Forum) by Greenman on November 12, 2007
  • Re: POP3 Downloading

    Thanks, Thomas. No proxy is used. I've turned on session logging, so I will post back in a couple of days with the results.
    Posted to Mercury Community Support (Forum) by Greenman on November 7, 2007
  • Re: POP3 Downloading

    Thomas and David - thanks for your replies. As I said, I have stopped and restarted Mercury several times, and have also restarted the server and checked the POP3 settings. Here is a screenshot. Again, the only mail we should be receiving is&nbsp;via MessageLabs, using the SMTP server. The only IP addresses allowed are those given us by ...
    Posted to Mercury Community Support (Forum) by Greenman on November 6, 2007
  • Re: POP3 Downloading

    Just checked Task Manager, and there is just one copy of Mercury running.
    Posted to Mercury Community Support (Forum) by Greenman on November 1, 2007
  • Re: POP3 Downloading

    Thank you, Thomas. Since disabling both accounts I have manually&nbsp;stopped and restarted Mercury several times, and have re-checked the POP3 configuration each time too. The server has also been restarted twice since this change was implemented, and I am the only person to log onto it.&nbsp;It is definitely downloading from one POP3 box. I know ...
    Posted to Mercury Community Support (Forum) by Greenman on November 1, 2007
  • Re: Multiple copies of email from POP3 download

    Thanks for that, Pingu. the page is now bookmarked :)
    Posted to Mercury Community Support (Forum) by Greenman on November 1, 2007
  • POP3 Downloading

    Hi again We have two POP3 accounts defined in the Mercury&nbsp;POP3 module. Both are presently&nbsp;disabled. This morning I discovered that even though they are both disabled, Mercury was still downloading from one of them. I wanted to keep the account information within Mercury, but did not want to use them while we are testing the SMTP ...
    Posted to Mercury Community Support (Forum) by Greenman on October 25, 2007
  • Re: Autoresponders

    I see. I understand how to create and use a filter .rul file but how would you include the instruction to respond with a auto-reply&nbsp;template and&nbsp;forward the original file to the intended recipient? Can anyone provide an example of this please? I cannot see any examples of this in the Mercury documentation.
    Posted to Mercury Community Support (Forum) by Greenman on October 23, 2007
  • Re: Multiple copies of email from POP3 download

    OK, Thomas. Thanks for your help with this. Hopefully anyone else who has the same problem can benefit from the suggestions given.
    Posted to Mercury Community Support (Forum) by Greenman on October 22, 2007
  • Re: Autoresponders

    Peter Strömblad:normal Thanks for confirming this.&nbsp; Normal? Seriously? What happens to the original message? I would expect Mercury to pass the incoming message onto the recipient.
    Posted to Mercury Community Support (Forum) by Greenman on October 22, 2007

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