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  • Re: Missing mail folders

    Thanks Brian.&nbsp; What you are doing makes complete sense to me, as you are only running one instance of Mercury D.&nbsp; I am now rebuilding my server using the new installation of Mercury. Gordon &nbsp;
    Posted to Mercury Community Support (Forum) by GordonM on November 15, 2017
  • Re: Missing mail folders

    Thanks Greenman. I have installed an additional instance of Mercury and you are correct, when using Thunderbird only Trash is initially created, in addition to Inbox.&nbsp; However, as soon as a message is sent, the Sent folder is available and as soon as any message is saved, the Drafts folder is available.&nbsp; So far so good. However, there ...
    Posted to Mercury Community Support (Forum) by GordonM on November 13, 2017
  • Re: Missing mail folders

    Thanks Brian. I will install a second instance of Mercury on my server machine and see what folders are automatically created when I connect with Thunderbird. That may answer my second question. &nbsp;Gordon &nbsp;
    Posted to Mercury Community Support (Forum) by GordonM on November 13, 2017
  • Re: Missing mail folders

    There are sufficient things going wrong with my current Mercury installation, viz corrupted folders, messages disappearing of their own accord, the wrong message sometimes appearing when a message is selected, messages forwarded to GMail (through Global Filtering) having missing attachments, that I am contemplating reinstalling Mercury from ...
    Posted to Mercury Community Support (Forum) by GordonM on November 12, 2017
  • Re: Missing mail folders

    I have made some progress with this issue, &nbsp;Using&nbsp; mbxmaint (GUI version) on the account in question, I found&nbsp;9 files associated with the user account in question (See below).&nbsp; Of these, 6 checked out OK. &nbsp;Of the other three, one&nbsp;was indicated as having&nbsp;messages with non-unique IDs.&nbsp; I corrected this using ...
    Posted to Mercury Community Support (Forum) by GordonM on November 5, 2017
  • Re: Missing mail folders

    OK, I have found the files and can see some problems. I'll post again when I have looked more closely. Gordon &nbsp;
    Posted to Mercury Community Support (Forum) by GordonM on November 2, 2017
  • Re: Missing mail folders

    Thanks for the reply Rolf.&nbsp; Where do I find these PMI and PMM files?&nbsp; I have looked on Mercury\Mail\The_User_in _Question and don't see any.&nbsp; There are only CNM and PMN files.&nbsp; I must be looking in the wrong place. &nbsp; I am using IMAP4 by the way. &nbsp; Gordon &nbsp;
    Posted to Mercury Community Support (Forum) by GordonM on November 2, 2017
  • Missing mail folders

    I am running Mercury 4.8 (on a Windows 10 machine) and all client devices use IMAP4 to access mail. I have had problems for a few weeks now and have been unable to solve them. When I access mail using Thunderbird 52.4.0, both the Sent and Sent Items (used by different client devices) are greyed out.&nbsp; If I try to open one of these folders, ...
    Posted to Mercury Community Support (Forum) by GordonM on October 30, 2017
  • Re: Mail forwarding of messages containing images inconsistent

    Thanks Rolf.&nbsp; I have been waiting for more evidence of this problem. Today, I have received three messages from the same person.&nbsp;&nbsp;One containing only text and one with images and a subject line were forwarded as expected to the two external accounts&nbsp;for which I have set up entries&nbsp;in&nbsp;Mercury's Global Filtering.&nbsp; ...
    Posted to Mercury Community Support (Forum) by GordonM on July 9, 2017
  • Mail forwarding of messages containing images inconsistent

    For one of my accounts, I am forwarding a copy of all mail to a GMail account as well as keeping the message in a local account.&nbsp; I am doing this by Mercury's Global Filtering.&nbsp; If the message contains only text, this is always successful.&nbsp; If there is an image in the message, the result is inconsistent.&nbsp; Sometimes the ...
    Posted to Mercury Community Support (Forum) by GordonM on July 3, 2017
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