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  • Mercury Logs

    I have been using Mercury for several years and recently noticed that some of the logs are becoming rather large.&nbsp;The SMTP Client&nbsp;log folder has now reached 7.8GB!&nbsp; Although much smaller, the MecuryS&nbsp;SMTP&nbsp;server log file is 77MB.&nbsp; I am presuming that there is little reason to keep all of the history.&nbsp; Can the ...
    Posted to Mercury Community Support (Forum) by GordonM on July 11, 2016
  • Re: bots registering

    I am not sure that it is the same issue as yours but I have also been trying to manage unwanted attempts to connect via Mercury S. &nbsp;There are basically two issues. The first is attempted and incomplete (only three lines in Mercury S window in the Mercury ''dashboard'') connection attempts. &nbsp;Fortunately, these are coming from a limited ...
    Posted to Mercury Community Support (Forum) by GordonM on July 1, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    No more crashes now that template file names are in place, so I am hopeful that I've seen the last of BEX errors. Gordon&nbsp;
    Posted to Mercury Community Support (Forum) by GordonM on June 29, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    Rolf.&nbsp; It occurs to me that, shortly before I started to get BEX errors, I made a change to Mercury.&nbsp; I had asked in an earlier thread how to prevent automatic replies being made to spammers.&nbsp; You suggested removing the Delivery confirmation and Delivery failure template file names from the Mercury core configuration.&nbsp; I am ...
    Posted to Mercury Community Support (Forum) by GordonM on June 28, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    I don't think I am running any daemons, from what I recall. I have checked the RAM and it passes MemTest. There are two drives on the server machine; the system drive and one that I use for backups.&nbsp; Both are Seagates.&nbsp; The system drive passed the short SeaTools test with no problems but the backup&nbsp;drive showed a failure.&nbsp; ...
    Posted to Mercury Community Support (Forum) by GordonM on June 27, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    Thanks Rolf. DEP is set to ''enabled for essentials Windows programs and services only'' (level 2), although it had been set to&nbsp;AlwaysOn for some strange reason&nbsp;&nbsp; However, with DEP at level 2, I am still getting a BEX error as soon as Mercury starts.&nbsp; I am wondering whether Mercury is calling something in the system, which has ...
    Posted to Mercury Community Support (Forum) by GordonM on June 27, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    Well, Mercury ran fine for a couple of days but now the BEX errors have returned and Mercury is unusable.&nbsp; Whether this is some problem with Mercury or some more underlying problem on the server machine, I do not know.&nbsp; I am somewhat at a loss to know what next to try other than to reinstall Mercury and hope that it functions for a few ...
    Posted to Mercury Community Support (Forum) by GordonM on June 27, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    So far (only&nbsp;15 mins!), I now have Mercury 4.8 back up and running with no errors. I tried a number of things .... turned off Windows Firewall,&nbsp;stopped initiation of my antivirus, started with a Clean Boot,&nbsp;all without success. Each day I automatically save a copy of the complete&nbsp;Mercury folder and an image of the system ...
    Posted to Mercury Community Support (Forum) by GordonM on June 25, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    Thanks again. The Aero theme was set to the default setting. I changed it and then switched it back to default and still no success. I have also turned DEP off completely and still get the error.&nbsp; Most of the information that I have found in various places connects BEX errors with the DEP setting but this doesn't seem to be the case ...
    Posted to Mercury Community Support (Forum) by GordonM on June 25, 2016
  • Re: Mercury 4.80 crashes with a BEX error

    In case it is useful information, the following are the error problem details: Problem signature:&nbsp; Problem Event Name:&nbsp;BEX&nbsp; Application Name:&nbsp;mercury.exe&nbsp; Application Version:&nbsp;4.8.0.149&nbsp; Application Timestamp:&nbsp;55d1ef44&nbsp; Fault Module Name:&nbsp;mercury.exe&nbsp; Fault Module ...
    Posted to Mercury Community Support (Forum) by GordonM on June 24, 2016
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