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  • Re: fsynonym.exe vs fsynonym2.exe

    I remember that we had problems with our synonym.exe when we upgraded from our old server to our current Windows Server 2016, where Mercury and Pegasus reside. But we are still using a 32bit fsynonym.exe on our 64bit system, but no fsynonym2.exe. I could provide you with our fsynonym.exe if you give me an e-mail address. Further, I don't know ...
    Posted to Mercury Community Support (Forum) by Joerg on February 21, 2020
  • Re: How can I add a line of text at the TOP of a reply?

    Melissa2011B:The Signatures feature just adds it at the bottom. Maybe I don't understand your problem completely. But you could adjust Pmail in that manner that your signature and the cursor are always placed at the top of a replied message. We do this since years. When replying a mail, the original message text will be copied into (without that ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 21, 2020
  • Re: Which files do I need to back up to restore the file structure?

    chriscw:I do intend to add a backup of the remaining active accounts back into our&nbsp; backup schedule as well. Don't wait too long, Chris!&nbsp; Make it, today! Only this protect you from data losses of any company data. (Your signature sais ''IT Manager'' of a company) We are running daily mirror backups at night, where the entire Mercury ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 20, 2020
  • Re: Outgoing Messages Stuck in Send Queue

    Euler, you are right. T-bird is also not able to send an e-mail (with an attached file) out, in case the file has been renamed or removed at its linked position at harddisk prior transmitting the e-mail. BUT the important difference is, that T-bird is showing an error message (when trying to send), that shows something is wrong with the attached ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 11, 2020
  • Re: Outgoing Messages Stuck in Send Queue

    Hi Martin, I'm aware that this solution would be the best procedure and attaching files is not the problem of mine. But please keep always in mind that we have here about 20 Pmail users in our network environment where most of them have no idea ... and you could preach whatever you want, they forget everything in case its not used everyday. ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 11, 2020
  • Re: Suggestions needed on how best to rebuild a mailbox

    Only one e-mail caused that problem? Delete it and the problem is gone. This is the most fast solution. Or try to forward it to another user (not bouncing, but with editing before forwarding), deleting it, and returning it back from the other user to the original user. Does the problem keep? Another try is to remove the personal viewer.pm from ...
    Posted to Mercury Community Support (Forum) by Joerg on February 10, 2020
  • Re: Suggestions needed on how best to rebuild a mailbox

    I would think using the backup data after rebuilding his user account will not solve the problem since Pmail (program files) will be started from the same shared source and the backup should contain any problematic mails again (if made the backup regularly, i.e. every night). I had similar problems in past where single users have odd e-mails or ...
    Posted to Mercury Community Support (Forum) by Joerg on February 10, 2020
  • Re: Outgoing Messages Stuck in Send Queue

    From time to time (and just today) some users of mine have similar problems with attached files. Those users often create e-mails over days and when starting creating the mail they attach some files directly. But when sending the mail (days later) other colleagues have already renamed, moved or removed the original file from the shared server ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 10, 2020
  • Re: Locating Folders

    How many Pmail folders have you arranged? Depending on the the number of such folders and subfolders (and their content) within your Pmail folder tree, Pmail takes more time for startup (under W10). When starting Pmail it shows ''locating folders - 25'' also with me. It seems ''25'' is only the first step, where 25 folders have been read. My ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on February 3, 2020
  • Re: VIEWER.PM on desktop on some Win10 machines

    Brian Fluet:I like WSSETUP because it creates the appropriate MAILTO: and SENDTO: registry entries, including adding Pegasus Mail to the right-click context menu ''Send to'' list.Maybe I should give it a try next time since I still miss the Pmail entry in W10 standard app selection.
    Posted to Pegasus Mail Community Support (Forum) by Joerg on January 31, 2020
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