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  • AW: Re: Mercury is sorting mails into wrong user inbox

    New oddity: A customer has sent a mail with different attachments, where not all attachments were received by us, but the mail was received without errors. Then he repeated to send this mail and we received other attachments allthough he had attached all again. I have no idea, what happens here. Just spoken with the support of the ISP - no idea, ...
    Posted to Mercury Community Support (Forum) by Joerg on October 18, 2018
  • AW: Re: Mercury is sorting mails into wrong user inbox

    Just experienced another case. W've got different e-mail addresses (e.g. address ''A'') with our ISP which will be forwarded (Standard-Forwarder) to another mailbox (address ''B'') with our ISP without polling mailbox A. Mailbox B will be polled and mail retrieved regularly by MercuryD. Now we have received such an ISP forwarded mail, which has ...
    Posted to Mercury Community Support (Forum) by Joerg on October 18, 2018
  • AW: Re: Mercury is sorting mails into wrong user inbox

    Thanks guys, I have re-activated the session logging for MercuryD. Now I have to wait for further irregularities. Then I will report. Indeed, we have also a synonym.mer in place for translating all outgoing local addresses into their official internet addresses. But I have checked the synonym file for correctness. Further we've got two global ...
    Posted to Mercury Community Support (Forum) by Joerg on October 18, 2018
  • AW: Re: Mercury is sorting mails into wrong user inbox

    Hi Greenman, This might be, but the sender and/or sending (or relying) mail server in the internet does not know the uninteneded user address which could mistakenly used. The sender and the sending mail server have added/used the correct intended user address and the row mail is also showing the right (intended) user only, but Mercury has put it ...
    Posted to Mercury Community Support (Forum) by Joerg on October 17, 2018
  • Mercury is sorting mails into wrong user inbox

    Hi guys, Since a few days we experience the following oddity: From time to time (4 times until now) a (local) user receives an e-mail (from the internet) which was intended for another (local) user of our Mercury domain. Normally Mercury D is polling our external mailboxes with the ISP one after another, retrieving the mails and put them into the ...
    Posted to Mercury Community Support (Forum) by Joerg on October 17, 2018
  • AW: Re: Checking "Envelope-to:" field instead of "To:"; Duplicate messages;

    Supur:You can now create an empty file called MSGIDS.MER in any mailbox directory (i.e, a directory where a .CNM file gets created), and this signals to Mercury that it should suppress duplicate messages in that mailbox. Duplicate detection is based on a combination of sender and message-ID, and only the last 200 messages delivered to the ...
    Posted to Mercury Community Support (Forum) by Joerg on September 6, 2018
  • AW: Re: Is it possible to keep images in copy-to-self mails?

    Greenman:... When the message is in the new mail folder it is transformed into a single file (a .cnm). Open the Attachments tab, highlight the attachment and click the Delete button. That's right but you have to select and delete one attachment after the other. Multi selection unfortunately doesn't work. We are receiving mails with a lot of ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on September 3, 2018
  • AW: Re: vs. 4.72 572 problem with "copies-to-self"

    aderoy:Question: If you have the 'copy-to-self'&nbsp; ask for the destination folder each time does it work?I have also activated the ''copy-to-self ask''. But when Pmail is asking me, I'm not able to change the predefined copy-to-self folder or select a particular folder. I can only press YES or NO. NO means Pmail doesn't create a copy ...
    Posted to Pegasus Mail Community Support (Forum) by Joerg on August 22, 2018
  • AW: Re: Mercury has started crashing (hanging?)

    Brian Fluet:...&nbsp; No other programs are running on this PC ... Hi Brian, you wrote that no other programs are running on this machine. Why the Sophos fix can take affect? Our Mercury is running on a Windows Server 2016 machine without any additional anti virus software. The A/V scans will be carried out with our ISP (1. stage) and at the ...
    Posted to Mercury Community Support (Forum) by Joerg on August 17, 2018
  • AW: Re: Email Archiving

    I guess Spamhalter is taking affect and marking spam mails prior Mercury is checking the user accounts for any FORWARD files. Many of our users have active FORWARD files in place, but I believe spam is never be forwarded. We have also a separate local spam account in place where Mercury is moving all spam, recognized and marked by Spamhalter, to. ...
    Posted to Mercury Community Support (Forum) by Joerg on August 17, 2018
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