Re: Lost Folder - HIERARCH.PM del didnt work

Ace — Thu, 26 Jun 2008 08:56:15 GMT

So there we have it - the question resolved, and an understanding of how to prevent the problem from re-ocurring.

But I have to comment (I can't stop myself) - how can it be that the AV producers (who fully understand the risks of deleting files) send out their 'point & click' software, with defaults set to delete?

It's not as if we are now struggling for disk space.
It can't increase their fan base.
There is additional cost to them

What's more - they are very quick to insert repeating pop-up screens to remind you to upgrade, until youve done it.

Why not a repeating pop-up screen to remind you to examine the virus vault, after files have been moved there.
I didn't even know AVG8 had found any suspected threats.

This problem, quite literally just had to happen at some point, and therefore must be happening to people all over the world.

The AV guys surely must know this; but I guess a complaint such as this can only be acceptable if I provide AVG with the feedback, and request a fix in their next upgrade.

Other people affected should do the same.

Thanks again to everybody who has contributed to this discussion.

Ace

.PMM Folder Disappeared...

worldcompany — Thu, 14 Jun 2007 09:04:48 GMT

About 3 days ago, I was checking my email normally and moving messages to and from folders within Preview Mode.

All was normal until suddenly, I noticed that a particular folder disappeared (it was there only moments earlier). Note that before this particular folder disappeared, I have been moving email messages to and from it.

At first I thought that it somehow moved out of its tray... so I went looking for it in other trays and in my Mailbox. However, I wasn't able to find it.

When I checked my home mailbox location, I noticed that, out of all folders, there was 1 folder name (FOL07EEB.PMM) that was missing. How do I know? Because every other folder had a corresponding .PMI file. Only this particular one had no .PMM file, but the FOL07EEB.PMI file was still there. When I opened the FOL07EEB.PMI file with Notepad, I verified that it was indeed the folder that vanished.

Since then, I tried to recover the folder using all sorts of "undelete" and file recovery software, but all of them failed to find the FOL07EEB.PMM file. I know the exact date & time the FOL07EEB.PMM file disappeared, based on the date & time that the FOL07EEB.PMI file was last modified... however I cannot find a .PMM file that was last modified or deleted during that time from all the recovery/undelete software I was using.

For your info, I had Kaspersky virus scan, Webroot Spysweeper, SpyBot Search And Destroy and Zone Alarm Pro firewall/spyware on... and I checked their Quarantine folders and still couldn't find any trace of the missing .PMM folder.

Is there anyway to locate and possibly recover the lost FOL07EEB.PMM file? It contains quite a lot of important emails and unfortunately, my last good backup was from Aug 06 (I've now switched to backing up weekly after this incident). Also, what could have caused it? Would it be possible that Pmail was in the middle of writing to that folder, but something happened that caused the write to fail and the folder to become corrupt and vanish? (just throwing out a wild guess here)

Any help would be much appreciated.

Best Regards,

Sean

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Re: Lost Folder - HIERARCH.PM del didnt work

.PMM Folder Disappeared...