Re: Mercury and Thunderbird - getting mails doesn't work

asgard — Thu, 07 Aug 2008 15:03:03 GMT

Peter Strömblad:
I'm having a hard time following your question. Is it IMAP that doesn't work?
If so, try enabling session logging in MercuryI, and see what goes wrong from one of your client computers.

If you see no activity at all, I'd say you have a firewall problem with your 2008 server, not allowing connections over TCP port 143 to Mercury, or you have misconfigured the client IMAP connection host settings.

Peter, thanks for your reply,

I'll try to explain the problem again.

Our Setup:
- Server with Mercury installed: Windows Server 2008
- Clients: several, running Windows XP Professional
- Mercury: activated protocols:MercuryS, MercuryC, MercuryD, MercuryI
- Mail Clients used for testing: Mozila Thunderbird, Pegasus Mail

locally, everything works fine. When trying to test it from a Client computer, the Mail program manages to connect to server, and recognizes new mails in the inbox, but doesn't show them. Thunderbird show for a 2-3 minutes 'Loading Folder' but eventually neither shows the mails nor any errors.

We tested everything with both anti virus scanner and Firewall off - it didn't work either.
Session Logging is activated too, and shows no signs of any errors.

Search Results matching tags 'mercuryS' and 'Imap4'

Re: Mercury and Thunderbird - getting mails doesn't work