Ok, figured out my problem.

My handler was returning 1, instead of returning 0, which was why Mercury returned 235.
My handler should be returning 0, so that Mercury will return 334.

Issue resolved.

Hi Joerg,

I know about 4.8 and I can't wait to get it. My problem here is that I cannot switch back to a plain connection due to some dependencies on the provider side and also regarding security policies within our company. And a Mercury crash always causes unexpected behavior for regarding the users IMAP mailboxes and so on :-(

Konrad

Hallo Paul,

I'm afraid, Trevor doesn't use Mercury. His discription appears to me as if he simply uses the capability of Pegasus sending mails to local users directly to their mailbox. And these mailboxes seem to be local to the client PC or he hasn't created a mailbox for admin.

bye   Olaf

In the upcoming v5 of Mercury the UI will be separated from the background processes when running as a service.

Found.

The problem is when I attach a file either with -FB or -FT. It looks to forget that the body is an HTML.

Agreed... Solved!

Paul,

Thank you so much for your help! This fixed the issue that I was having and everything is working smoothly now.

Much Appreciation,

Ashley 

Yup the Users are there ...

Yes all is now working many thanks for both your responses!

I was looking at the wrong log file. The core module did not have log file turned on. I set this up for a test using ~D so I would get a daily log file. Since I most likely would not look back more than a week.

Thanks for your help, Ron

Ok, figured it out.....kind of..it was a firewall or blocked ip or something.  Don't have the exact cause yet.

Thanks,

Not sure how to read a session log, but here are several snippets from session logs showing errors:

13:47:21.171: << * STATUS Templates (MESSAGES 0 RECENT 0 UIDNEXT 2 UNSEEN 0)<cr><lf>
13:47:21.171: << 18 OK STATUS completed.<cr><lf>
13:47:22.593: >> 19 STATUS "Trash" (UIDNEXT MESSAGES UNSEEN RECENT)<cr><lf>
13:47:22.593: << * STATUS Trash (MESSAGES 2 RECENT 0 UIDNEXT 834 UNSEEN 0)<cr><lf>
13:47:22.593: << 19 OK STATUS completed.<cr><lf>
13:53:44.453: >> 20 append "Sent" (\Seen) {16482}<cr><lf>
13:53:44.453: << + Ready to receive 16482 bytes<cr><lf>
13:53:44.468: >> <cr><lf>
13:53:44.468: << 20 OK APPEND complete.<cr><lf>
13:53:57.218: >> 21 append "Sent" (\Seen) {22760}<cr><lf>
13:53:57.218: << + Ready to receive 22760 bytes<cr><lf>
13:55:57.218: 8: NB Socket read timeout
13:55:57.218: --- Connection closed normally at Tue Oct 29 13:55:57 2013. ---

13:52:30.890: >> 167 UID fetch 9089:* (FLAGS)<cr><lf>
13:52:30.890: << 167 OK UID FETCH complete.<cr><lf>
13:53:30.859: >> 168 noop<cr><lf>
13:53:30.859: << 168 OK NOOP complete.<cr><lf>
13:53:30.859: >> 169 UID fetch 9089:* (FLAGS)<cr><lf>
13:53:30.859: << 169 OK UID FETCH complete.<cr><lf>
13:53:57.218: >> 170 uid store 9088 +Flags (\Answered)<cr><lf>
13:53:57.218: << * 71 FETCH (UID 9088 FLAGS (\SEEN \ANSWERED))<cr><lf>
13:53:57.218: << 170 OK UID STORE complete.<cr><lf>
13:54:30.843: >> 171 noop<cr><lf>
13:56:55.062: << 171 OK NOOP complete.<cr><lf>
13:56:55.062: 9: Socket write error 10054 (connection aborted by remote host)
13:56:55.062: 7: NB Socket read error 10054 (connection aborted by remote host)
13:56:55.062: --- Connection closed normally at Tue Oct 29 13:56:55 2013. -

and from another log file:

13:56:14.750: << 2 OK AUTHENTICATE completed.<cr><lf>
13:56:14.750: >> 3 select "INBOX"<cr><lf>
13:56:55.093: << * 71 EXISTS<cr><lf>
13:56:55.093: << * 0 RECENT<cr><lf>
13:56:55.093: << * FLAGS (\Deleted \Draft \Seen \Answered)<cr><lf>
13:56:55.093: << * OK [UIDVALIDITY 1264018394] UID Validity<cr><lf>
13:56:55.093: << * OK [UIDNEXT 9089] Predicted next UID<cr><lf>
13:56:55.093: << * OK [PERMANENTFLAGS (\Deleted \Draft \Seen \Answered)] Settable message flags<cr><lf>
13:56:55.093: << 3 OK [READ-WRITE] SELECT completed.<cr><lf>
13:56:55.093: 9: Socket write error 10054 (connection aborted by remote host)
13:56:55.093: 7: NB Socket read error 10054 (connection aborted by remote host)
13:56:55.093: --- Connection closed normally at Tue Oct 29 13:56:55 2013. ---
13:56:55.093:
 

and from another log file:

13:54:17.281: << 2 OK AUTHENTICATE completed.<cr><lf>
13:54:17.281: >> 3 append "Sent" (\Seen) {22760}<cr><lf>
13:55:57.218: << + Ready to receive 22760 bytes<cr><lf>
13:56:55.062: 7: NB Socket read error 10054 (connection aborted by remote host)
13:56:55.062: --- Connection closed normally at Tue Oct 29 13:56:55 2013. ---
13:56:55.062: 

 and from another log file:

13:54:47.984: << 2 OK AUTHENTICATE completed.<cr><lf>
13:54:47.984: >> 3 append "Sent" (\Seen) {10302}<cr><lf>
13:56:55.062: << + Ready to receive 10302 bytes<cr><lf>
13:56:55.062: 9: Socket write error 10054 (connection aborted by remote host)
13:56:55.062: 7: NB Socket read error 10054 (connection aborted by remote host)
13:56:55.078: --- Connection closed normally at Tue Oct 29 13:56:55 2013. ---

and from another log file: 

13:55:07.031: << 2 OK AUTHENTICATE completed.<cr><lf>
13:55:07.046: >> 3 append "Sent" (\Seen) {10302}<cr><lf>
13:56:55.062: << + Ready to receive 10302 bytes<cr><lf>
13:56:55.062: 9: Socket write error 10054 (connection aborted by remote host)
13:56:55.078: 7: NB Socket read error 10054 (connection aborted by remote host)
13:56:55.109: --- Connection closed normally at Tue Oct 29 13:56:55 2013. ---

I have several more logs showing this error...

So, which error is the one and what could be the reason? I can see

8: NB Socket read timeout

and

 NB Socket read error 10054

The mail we are talking about was processed by the SMTP server at 13:53:57.

Konrad

[quote user="kannanEswar"]

Hi PaulW,

 Thanks for the reply.

1. When i am sending mail from program to exchange server (smtp.ihostexchange.net), working fine and email delivered successfully.[/quote]

ihostexchange.net appears to be a hosted Exchange service and not a server hosted on your network - is that correct? 

[quote]My need is i want to send emails to users from C# program using mercury service instead of exchange server.[/quote]

Are these users local (on the same network as the server) or remote (on the internet)?

If local - you will have to maintain accounts for them on the server, but how are they going to collect them from Mercury? POP3 ? IMAP ?

If remote - you can either open your router ports up so they can collect like local users above, or use MercuryC with a relay server to deliver them over the internet.  (The second option is probably easier to set up and requires less maintenance.)

[quote]2.  I have setup the user with name "websupport". And also predefined user admin is present there.

             From email address: support@mydomain.com

             To email address:  kannan@mydomain.com [/quote]

You are using 2 local names (support & kannan) but you have defined completely different names (websupport & admin).  What's going on?  Is mydomain.com the domain name in "local domains" section of the configuration?  If so, each and every name you use must be set up as a local user.

On a general point it is very difficult to help you if you obscure the actual user and domain information and don't explain the configuration you are using.  I suggest you use the extensive help that is provided in the program and read the relevant sections of the manual you will find in the Mercury\docs sub-directory.  Then if there are any specific items that are not clear, ask a question about that item.  Configuring and maintaining a mailserver for a non-standard installation can be a challenging and time-consuming project, and requires complete understanding of all the elements of email handing and network architecture.

Thanks for the suggestions Olaf.

 We were not using SSL for our IMAP connections to the server and they are on port 143.  I will investigate the SPA settings in Outlook to see what they are.  

I did discover that outlook appears to default to checking for emails only once ever half hour. 

Does not really say much about anything :-(

Thx

Konrad

Yes, I heard about that... Thx

Mercury is actually by default already set up for normal usage. During setup you get information about MercuryE (direct SMTP delivery) and MercuryC (using a relay server) and can choose what is best for you. The only thing you really need to adjust is the local domains information. If the information about this in the installation program isn't sufficient you can get more in Mercury help or the enclosed PDF manual. If needed you can install some of the included antispam and antivirus addons, or wait to decide about this later.

There are of course a number of things outside of Mercury that need to be set up as well. You need to make sure no firewall is blocking access, forward the relevant ports from the Internet router, and exclude all Mercury directories from realtime virus scanning.

If you after doing all that still have problems I would suggest posting the contents of your mercury.ini file here so we can review the settings.

Heard this "should be available in v5" a lot ;-). Can't wait to get it... Any word on the time line/roadmap?

Thx

Konrad

Been working with MS Exchange for a long time now - want to look for alternatives for home as well as for enterprise. And for being a very happy user of Pegasus Mail back in the times, I am looking at Mercury.

But... I want to run it on a *NIX server or Windows 2012 R2 server... and reading this thread scares me a bit. When is Mercury 4.7 (EDIT: sorry...i mean ver.5) expected to be available? And will it support Win2012 R2 fully?

Best regards, Lars. 

All MIME parts in a message (HTML text, plain text, attachments or whatever) are stored together by Mercury and extracted when needed. I'm not sure how Thunderbird handles attachments here though. It seems there might be some issues around, like those described here: