I'm using Pegasus 4.81 which has been fine for many months. Opened it today and my POP, SMTP and sending identities have all gone. The messages and folders are still present, but the program is behaving as if I am a new user. It's changed the window setup and font sizes, etc. I'm not too bothered about the cosmetic changes, but how do I get my POP, SMTP and identities back? (I haven't done anything except go away for a week and the computer has been off. No crap cleaners or anything....). I do have a recent backup but don't know which files to copy across. Grateful for any help.

Hi, I deleted some large files in one mailbox and got a message saying to reindex it. However, reindexing then says the folder is open and has to be closed first. How do i do this?

When I file or delete messages in my inbox it takes a long time to process them unless I turn off Windows Security virus checker. Surely the messages have been virus checked already when they were first downloaded so why does it need to do it again? If I do any more than a small amount of tidying up my mailbox I have to disable downloads and turn off real time virus checking temporarily, otherwise it takes forever. This is obviously not a good thing to do. Is there any way round this?

Hi Brian F.

No matter how many times I changed the POP3 and SMTP server names, I still can't send or receive emails. I checked the Event Viewer, Window Logs, but I couldn't find the Microsoft Windows TCP/IP folder. Anyway, since there are only five fields to fill by the user, it's not rocket science, and I don't think that the E-mail address, User ID, or Password are causing the connectivity problem. I think that the names I gave to the POP 3 and SMTP servers don't register with Pegasus server names, and I downloaded the email to my Windows 10 and Windows 11 laptops with the same result.
On the flip side, I downloaded G-mail, Frontier, Yahoo emails with no problems, worked on the first attempt, and I wasn't asked to name the incoming/outgoing e-mail servers, so probably that's why. So, sadly I'm giving up on Pegasus e-mail.

Hello:

I have been a Pegasus user for many years. all of my previous use of Pegasus was on various Windows platforms.

Very recently, I have managed to install an operating version of Pegasus 4.80 on my "new" installation of FreeBSD version 14.2, using a "helper" program named Mizutamari.

This program installs a working version of WINE, properly configures it, and makes the launching of Pegasus pretty much painless.

However, there are a few issues which we have not yet eliminated, the most annoying of which is that each time I close Pegasus, when I next launch Pegasus, the settings in the "Network Configuration" must be replaced/added.

So, my question is, how and where are these Network Configurations saved, then reaccessed, when using Pegasus on the Windows platform?

And, is it possible to write or copy a file containing these network configurations that Pegasus will read each time it is started?

Ken Gordon

Thanks Brian for your suggestions regarding my POP 3 issues.

I installed Pegasus e-mail, which was quite simple, but I get an error message when I try to download the messages, which states that "A network error occurred during connection to the host".
I have edited the POP3 tab several times to no avail. Any suggestions ?

Does anyone know if Pegasus will run on a computer with the Snapdragon X processor, instead of intel? (I'm looking for the lightest, reliable tablet, 12", that will run non-microsoft Windows programs--so far the best, as well as cheapest, I can find is the MS Surface, which is now AI-centric.)

Hi
I have PM Version 4.80.1028 on Windows 10 Pro 64bit.
From yesterday is opening folder COPYSELF very slow.
It take about 10 min.
Whole PM is blocked this time.
I see that folder COPYSELF has 64004 messages.
File with this folder had size 337 MB.

When I delete 50 messages, it start open quickly.
Best regards
Martin

For many years, I have backed up the folder pmail/mail, as I thought that it contains both my mails and any settings. I did this in case of any computer issue. For the first time, there was one recently. It appears that something is missing, but I'm quite sure the mail is in there. After installing Pegasus and swapping the "mail" folder contents with the old one, it is not loading any of the mail or previous settings, . Is there some way to do this successfully?

Hi all -

Just wondering, does anyone know if there is a feature in the latest versions of PMAIL which allows the user to set a default COLOUR, so whenever they post a new email or reply, their text is a colour choice other than black?

Thanks,

Eleanor White

Is there a way to create a button on the New Mail folder toolbar or on the main toolbar that could forward the selected email(s) to the system admin? Currently, I have my users forwarding the messages to admin but it would be nice to make is simpler for them.

Tony

This is a strange one, at least to me. I'm using Pegasus to collect POP mail from 3 different servers, Yahoo, Gmail and Spectrum, set up in that order in "Internet Mail Options / Receiving (POP3)". The General default timeout is set at 45 seconds, and Settings for Receiving Mail is set to 15 seconds on each server definition. I have several "New mail filtering rules" set up and they seem to work properly. I also have some server side filtering rules set up that also seem to work properly.

The first time I check mail each morning I receive a "Not Responding" message in the New Mail folder while "Applying Filtering Rules" shows in the status line. Then a "POP3 Network or Protocol Error" on pop.gmail.com comes up (see attachment). After I acknowledge that error the remaining mail is collected from the other servers. I can then go back and select the "Check your POP3 host for new mail" icon and all connections work just fine. Mail is then collected from Gmail correctly. This error only happens once, the first time I retrieve mail in the morning. Throughout the day I don't get the protocol error. I don't know if this is a connection error or a filtering error but it is frustrating to deal with each day. Your help or suggestions would be appreciated.

Bob

P.S. Having trouble attaching Protocol Error image. Any suggestions?

Hello:

I have been using Pegasus Mail for the last 25+ years.
Being able to run it in a Linux box under Wine was the deal breaker for my permanent move away from MS software over ten years ago.

Always worked perfectly and reliably, to the extent that I still run the 32-bit 4.70 version, never an issue.

But that does have a drawback: the absence of problems over the years has meant that I have developed little or no practise in Pegasus mail problem solving.

To the point:

My Devuan Linux system runs with a two card / three monitor setup and today the right monitor went south.
One of my two old but reliable SyncMaster 940n monitors finally gave up the ghost.

As a temporary replacement, I set up an also dated but practically unused Phillips 1024*768 P150S but now I find that when I start Pegasus Mail it is nowhere to be seen.

I know it starts because if I shut down the system and reboot, on restarting Pegasus Mail I get the usual 'in use' warning meaning that I shut down the system without properly closing it, so it was open albeit not visible to me.

I understand that Pegasus Mail registers its last position on screen when closed and opens in that same position when opened again, but that position (within the right monitor) is no longer valid which is probably why I cannot see it.

How can I edit / delete the registered position so that it will open where I can see it?

This is Pegasus Mail under Wine in a Linux box, so no Windows (?) so
solutions will apply.

Edit:

I made a back-up copy of /home/userid/.wine/drive_c/PMAIL/MAIL/ADMIN/state.pmj, deleted the original and restarted Pegasus Mail.

The only thing that changed was the position (from left monitor to centre monitor) of the start up screen (with the usual mailbox locked notice).

But that was all.
I still cannot see Pegasus Mail.

Thanks in advance.

Best,

S.

Windows 10 user here.

Tried installing Pmail 4.80 and the install seemed to go well. But once I opened it, none of the menu items or buttons worked.

Uninstalled, then tried re-installing my previous version 4.71.

Menu items and buttons now work, however as I click into the saved emails, I get frequent error messages with "bad address" displayed. It's a bit of a hassle to get rid of them.

(These errors appear to relate to RAM addresses within a program, and NOT email addresses.)

I can click "X" for "close" on these error messages, but this happens frequently enough that I would really like to find out how to restore 4.71 to error-free operation.

Just a guess, but I don't think the problem is with the earlier versions of Pmail.

I tried a couple of earlier versions, and they, too have this "bad address" error message.

This reminds me of occasional errors I'd see when I did some Microsoft C programming, i.e. some pointer didn't have a valid address to point to.

It looks as if installing Pmail may cause modification of program modules outside the Pmail set, such as Windows modules? That might account for an error to show up in several different versions.

Any thoughts much appreciated.

Eleanor White

Davis Harris has asked that Community members be advised of an intermittent DNS issue on the server that hosts pmail.gen.nz sites. His words are:

"there is a slight possibility of having difficulty connecting to pmail.gen.nz sites until I get the issue sorted out.
pmail.com sites should be unaffected because they are served entirely outside my domain"

Hello
I just installed Version 4.8.1 in order to access GMail accounts.
All works fine
But when I use my different PMail accounts (GMail ad Non GMail), I have the following problems

1) When I try to read my mail, I get the following message :
"You don't have an active POP3 definition for downloading mail via the Internet, so no selective download is possible"

2) When I try to send a new mail, I get the message :
"You do not have an active SMTP definition for sending mail via the Internet, so no action can be taken"

I checked in "Network configuration" and it seems my definition are "hidden"

If I go to "POP definition" , click on "Add", the name of my POP definition appears - I click on "Select" and then can
access my waiting mail
The same process works for the SMTP definition

But if I close Pegasus Mail and restar t it later, both definitions are "hidden" again !

Did I forget something or did something wrong ? I would like to have these definitions to be permanent !

T hanks for any help and advice - Have a good day

Hello

I try to create a PMail account to access my Gmail but it seems both POP and SMTP reject me for authorization reason

My POP settings are
Server host name pop.gmail.com
User name pop.gmail.com&sergefleury28500@gmail.com&995
Password My password checked several times
Server TCP/IP Port 995
Via direct SSL Connect

My SMTP settings are
Server host name smtp.gmail.com
Server TCP/IP Por 465
Via direct SSL Connect
Login to the SMTP server using the following details
Username sergefleury28500@gmail.com
Password My password checked several times

Do you see any error in these parameters ?

I captured the Pegasus exchange in cas it's useful

1) for s"sending" using SMTP *
:15:53.827: --- 14 Feb 2025, 17:15:53.827 ---
17:15:53.827: Connect to 'smtp.gmail.com', timeout 15 seconds.
17:15:54.897: [] SSL/TLS session established
17:15:54.897: [] TLS_AES_256_GCM_SHA384, TLSv1.3, Kx=any, Au=any, Enc=AESGCM(256), Mac=AEAD<lf>
17:15:54.897: [] Peer's certificate name is '/CN=smtp.gmail.com'.
17:15:54.951: >> 220 smtp.gmail.com ESMTP ffacd0b85a97d-38f259f8602sm5121758f8f.94 - gsmtp<cr><lf>
17:15:54.951: << EHLO [192.168.1.102]<cr><lf>
17:15:54.977: >> 250-smtp.gmail.com at your service, [86.244.29.184]<cr><lf>
17:15:54.977: >> 250-SIZE 35882577<cr><lf>
17:15:54.978: >> 250-8BITMIME<cr><lf>
17:15:54.978: >> 250-AUTH LOGIN PLAIN XOAUTH2 PLAIN-CLIENTTOKEN OAUTHBEARER XOAUTH<cr><lf>
17:15:54.978: >> 250-ENHANCEDSTATUSCODES<cr><lf>
17:15:54.979: >> 250-PIPELINING<cr><lf>
17:15:54.979: >> 250 SMTPUTF8<cr><lf>
17:15:54.982: << AUTH LOGIN<cr><lf>
17:15:55.002: >> 334 VXNlcm5hbWU6<cr><lf>
17:15:55.002: << c2VyZ2VmbGV1cnkyODUwMEBnbWFpbC5jb20=<cr><lf>
17:15:55.021: >> 334 UGFzc3dvcmQ6<cr><lf>
17:15:55.022: << TWFyc2F1Y2V1eCMyMQ==<cr><lf>
17:15:55.235: >> 535-5.7.8 Username and Password not accepted. For more information, go to<cr><lf>
17:16:15.292: << QUIT<cr><lf>
17:16:15.294: >> 535 5.7.8 ffacd0b85a97d-38f259f8602sm5121758f8f.94 - gsmtp<cr><lf>
17:16:15.305: [] OpenSSL secure session normally terminated.
17:16:15.306: --- Connection closed at 14 Feb 2025, 17:16:15.306. ---
17:16:15.306:

2) For "reading" using POP - I replaced my password by XXXXXXXX in the following but it was correct ! **
17:21:40.017: --- 14 Feb 2025, 17:21:40.017 ---
17:21:40.018: Connect to 'pop.gmail.com', timeout 15 seconds.
17:21:41.067: [] SSL/TLS session established
17:21:41.067: [] TLS_AES_256_GCM_SHA384, TLSv1.3, Kx=any, Au=any, Enc=AESGCM(256), Mac=AEAD<lf>
17:21:41.067: [*] Peer's certificate name is '/OU=No SNI provided; please fix your client./CN=invalid2.invalid'.
17:21:41.067: >> +OK Gpop ready for requests from 86.244.29.184 q18mb17520641wrr<cr><lf>
17:21:41.068: << USER pop.gmail.com&sergefleury28500@gmail.com&995<cr><lf>
17:21:41.086: >> +OK send PASS<cr><lf>
17:21:41.086: << PASS XXXXXXXXXXXX<cr><lf>
17:21:41.109: >> -ERR [AUTH] Username and password not accepted.<cr><lf>

By the way, I read on the net that there is some "OAUTH2" mechanism in GMail - It seems this was adressed in version 4.8.1 of Pegasus Mail
I use Version 4.8 and that's the best version I could find on Pegasus websit e

And finally, how do I create a totally new Pegasus Mail account - I did it long time ago and dont remember ;-(

Thank you all for any help you can provide Have a good week-end

I just switched from Windows 8.1 to Windows 10 a few months ago.
I installed Windows Enterprise 10.0.19045.2604 and Pegasus Mail 4.73.639, Mar 30 2018, build 639, later I switched to Pegasus Mail 4.80.1028, Jan 16 2022, build 1028.
The problem is always the same: I can receive and send emails, but not emails with a larger attachment (approx. > 10 MB). If I try this, Pegasus Mail starts sending and at some point at 27% or 75% (depending on the size of the mail, numbers are only examples) it breaks off. Much worser: The entire Internet connection (RJ45-LAN via cable modem) breaks down. To get access to the Internet again, I have to unplug the rj45 connector and plug it back in.
At first I suspected my email provider, but an email address from a completely different provider shows the same behavior.
I also tried all kind of secure connections, STARTTLS, SSL etc., without success.

What the heck is this? In the meantime I've switched to Thunderbird, which actually is a piece of crap.....

After many years using Pegasus and not needing 'support', I now find myself posting yet again within a few days!!

I have many customers using Pegasus and I've always been able to assist when-ever they think yhings have gone wrong but today I had a call from my eldest client (95y) who has too many messages in her 'New Mail' folder.

No problem, I thought, Make a new [Archive - Pre 2024] folder and simply move them all.

There are 839 posts and after a VERY SLOW transfer only 813 actually went across. No matter how often I tried, I couldn't get any more to move - even one at a time.

As a further test, I created [Archive 2024] and tried to copy those from Jan '24 - - - - it took 14 and refuses any more.

I did consider that it might be a disc space issue but she only has a drive C and that is 60% free.

Any suggestions as to why she has this strange behavious?