Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Tariya posted 1 day ago at 9:54 am

I send out a stylized email to a short list of names plus a copy to me. The font I use is Georgia. The one to me comes back with a different font (comes to my phone correctly). What setting have I tripped up that does this?
tariya


recent by Tariya  ·  19 minutes ago
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Hi, very long time Pegasus Mail user (since 1999!). Love it!
I've moved to Linux since Win8 but taken my trusted PMail with me, and it has worked just fine under Wine till v.4.73 (included).
On v.4.80 and 4.91 all text is literally a letter salad: Usually all letters are bunched together at the start of each line, sometimes they are randomly scattered all over the window (including on menu and title bars). The default folder view and the mail subjects inside show normally, the problem only happens when reading a message, trying to write a new one, or in Help...


What has changed between 4.73 and the following versions which could create such a mess?
It has to be the part responsible for showing text both in messages and in the program's Help pages.


(FTR I did try both updates and clean installs of both 4.80 and 4.91, but finally I had to go back to 4.73 since is the last one which works.)


Thanks for reading.


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Cor'e =) posted 5 days ago at 1:35 pm

I wish to copy all my emails from an email account on EveryOne.net webmail to a client platform for full offline access..


Meaning, I want to pull a copy of every email (all attachmens included) on their email server onto my PC, which i can then read or search through offline..


Most email clients refuse to pull pre-existing email from the servers, and/or quit halfway, or leave attachments behind, etc.


I guess this could be called an offline 'copy' or 'mirror' or 'backup', but so far I've not found a way to do this properly, and have come to you experts seeking your advice..


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dogparkguy posted Sep 22 at 1:50 pm

Sometimes when I open email messages, I can't see the pictures included. There is just a blank space with border lines around it. Is there a setting or update I need to see pictures? If I click on "view", I see nothing.


recent by Brian Fluet  ·  Sep 22 at 7:35 pm
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I have raised this issue previously, and just wish there was an easy solution. Somehow I was hoping it would cease to happen in v4.91 but no luck!


I regularly find unexpected entries in the Queue Manager of Pegasus mail on starting up. I have not produced them myself, they just appear.


I can delete them, BUT they reappear on the next opening of Pegasus.


So what causes these annoying messages. And how can I stop them from re-appearing? I have asked this previously but I'm hoping for a straight-forward suggestion as to the primary cause and simple process.


I might add that there is no way that I know that enables me to identify which ever mail message is causing the issue, though no doubt it is somewhere in the PMAIL message directory.


Might I suggest that a little fix might be to ensure that the message to be forwarded should not generate a repeat unless we ask for it. After all why on earth should it be expected that a deleted (or a sent) message in the queue should be regenerated the next time PMAIL is started?


Hoping for an answer


Kenneth Spencer.


recent by Brian Fluet  ·  Sep 22 at 12:35 pm
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bob.h posted Sep 9 at 2:51 am

When scrolling through posts in this forum, I can only see posts from March 3 2026 to current, but if I look at my profile it shows posts I commented on going back to June 2023. Is there a way to see posts before March 3 2026?


recent by Brian Fluet  ·  Sep 10 at 1:32 pm
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danielsan posted Feb 12 '23 at 6:49 pm

Simce pegasus is dead for the forseeable future for anyone using Microsoft email I need to move all of the emails to outlook. I came across this 15 year old thread talking about using mercury and IMAP to move pegasus folders to outlook. Never used mercury before. Anyone have any idea if this method would still work? Thx



recent by univik  ·  Sep 3 at 7:06 pm
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PierreGJ posted Sep 1 at 12:13 pm

When a new mail is read, the mail disappears when I move to another mail.
I check "Pegasus New mail", trash, ...
I use Pegasus since 1994, without problems.


I use IMAP
WINdows 11 25H
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2025, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.


WinPMail version: Version v4.91.1746, 11 Aug 2025 18:19:07, build ID 1746
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: chantal, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\Programs Tiv\Telecom\Pegasus\Install\Programs
Home mailbox location: C:\PROGRAMS TIV\TELECOM\PEGASUS\chantal
New mailbox location: C:\PROGRAMS TIV\TELECOM\PEGASUS\chantal
TMP environment variable: C:\Users\Chantal\AppData\Local\Temp
TEMP environment variable: C:\Users\Chantal\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled


WINSOCK version: WinSock 2.0
WINSOCK path: WSOCK32.DLLCommandline: -AActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 0 (0 active, 0 inactive)Last new mail count: 0Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

How to proceed ?
Thanks
Pierre


recent by Brian Fluet  ·  Sep 1 at 1:31 pm
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Using PMail 4.41 (yes, I know it's old)


Maybe for the last month or so, when viewing mail in the New Mail folder, I have been receiving emails where the From field and/or the Subject field are blank.


When I examine a regular email using the Raw View, I see that those fields are plain text (appropriate email addresses or subject text). When I examine an email where the From field or Subject field are blank, I see something like this:


From: =?UTF-8?B?4oCq4oCq4oCq4oCq4oCqTmV1cm9wYXRoeVRyZWF0bWVudEdyb3Vw4oCq4oCq4oCq4oCq4oCq?= <deleted for privacy>


Subject: =?UTF-8?B?4oCq4oCqU+KAquKAqnXigKpmZuKAqmVy4oCq4oCqIEbigKpy4oCqb23igKrigKogTuKAquKAquKAquKAqmVyduKAquKAquKAquKAquKAquKAquKAqmUg4oCq4oCq4oCq4oCq4oCq4oCqUGFpbj/igKo=?=


To: <my email address>


Can anyone tell me why this is happening? What email system (host or transport) is creating these messed up fields?


Fortunately, most of these are spam, but still ..


Thanks in advance!


Malcolm


recent by Brian Fluet  ·  Aug 20 at 8:50 pm
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I just updated to 4.91 from 4.81 and found when I check POP3 host, no mails were downloaded, an error was shown.


Using "Selective mail download" worked fine though.


I found that in the host setup, under download control, I had a server-side filtering rule set. Clearing this solved the issue.


I guess something broke in during the transition to 4.91.


I hope this might help someone else out there.


Cheers,


Torben


recent by tjuhl  ·  Aug 9 at 7:32 am
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Have happily used PMAIL since around 1985, but due to issues beyond my control I may have to convert to Thunderbird.


I have ~30K messages, organized into lots of subject specific folders. I would (obviously) like to maintain that same organization.


Are there best practices to follow in doing this?


All advice and cautions are welcome.


(Context: have been a (mostly) Windows and (also) Linux user for since 1985, so suspect I can do most things required, if only I knew what to do. Have had enough experience to know that there can be numerous gotcha's, and doing it right the first time is infinitely easier than trying to slog through it, hence the request for guidance.)


many thanks
Randy


recent by Michael  ·  Aug 9 at 3:13 am
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hugh posted Jul 13 at 11:44 pm

Having just had a rant about some the failure of some links in messages received in Pegasus 4.72 it occurred to me to check in about upgrades, and I see I'm WAY behind!


Am I right in thinking that the annoyance of clicking on links and getting nothing but a yellow triangle has now been resolved in 4.91?


Regardless, its clearly time to upgrade - is the process as described elsewhere - close & backup, install 4.91 and point the installation at the current program folder?


I'm still running it under Windows 7 - but as far as I can see that is still supported (I shall move almost entirely to Linux in the future) - but after 30 or more years using Pegasus i dont want to change!


Any advice, tricks and traps and warnings greatefully received!


recent by hugh  ·  Jul 17 at 9:29 pm
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MikeSoja posted Jul 10 at 12:30 pm

Long time user. I have 2 Stationery forms and 149 Draft messages going back to 2007. When I try to Copy them to a regular file folder, only 28 of them are copied. I am unable to determine why some are copied and some are not. Has anyone else had this issue, and what might be the workaround? Thanks in advance.


recent by MikeSoja  ·  Jul 14 at 10:47 am
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Tariya posted Jun 13 at 10:53 am

I recently updated to 4.91.1746 I have always had PMail installed on an external drive with the -Roam switch.
I have 675 folders in my Pmail installation.
Lately, when I launch it, it shows me this:
"Preparing Folder Management Layer" and then it takes a long, long time to to load the folders, 25 at a time.
Any clues as what's happening and how to correct it?
Thanks for your help.
Tariya


recent by Tariya  ·  Jul 11 at 5:44 pm
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I have a rogue mail message which persistently appears in the OutBox as a "To Forward" message.
If deleted manually from the OutBox it will appear again next time I log in.


In order to delete the rogue message I need it's filename (*.cnm) so the I can search the mail data directory - OK.
BUT first I need to name of the file - so how do I get the filename of a required message eh? [Next upgrade: insert the name of a message file into the file, like: "Filename: PM-AYEUP123.CNM", so we only need to look at the raw file in the appropriate window to get its name.


Thanks,


Kenneth Spencer


recent by Brian Fluet  ·  Jul 11 at 12:56 am
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In case this should assist anyone: I've spent two days trying to figure out why emails from a specific sender is silently being deleted after downloading. Believe me we've tried all options!


I found a work-around: Tools> Mail Filtering Rules> Edit new mail filtering rules> Rules applied when folder is opened > Add a rule>
From - The errant email address, Action - Copy, Set - New mail folder.


recent by Brian Fluet  ·  Jul 9 at 8:04 pm
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