Sometimes when I open email messages, I can't see the pictures included. There is just a blank space with border lines around it. Is there a setting or update I need to see pictures? If I click on "view", I see nothing.

I have been a Pegasus user since the early 1990's

This is a first. I am still on 4.8,

When I exit Pegasus read New Mail does not move to my email received Folder? I looked in Options and I the move new mail is allowed?

I have raised this issue previously, and just wish there was an easy solution. Somehow I was hoping it would cease to happen in v4.91 but no luck!

I regularly find unexpected entries in the Queue Manager of Pegasus mail on starting up. I have not produced them myself, they just appear.

I can delete them, BUT they reappear on the next opening of Pegasus.

So what causes these annoying messages. And how can I stop them from re-appearing? I have asked this previously but I'm hoping for a straight-forward suggestion as to the primary cause and simple process.

I might add that there is no way that I know that enables me to identify which ever mail message is causing the issue, though no doubt it is somewhere in the PMAIL message directory.

Might I suggest that a little fix might be to ensure that the message to be forwarded should not generate a repeat unless we ask for it. After all why on earth should it be expected that a deleted (or a sent) message in the queue should be regenerated the next time PMAIL is started?

Hoping for an answer

Kenneth Spencer.

When scrolling through posts in this forum, I can only see posts from March 3 2026 to current, but if I look at my profile it shows posts I commented on going back to June 2023. Is there a way to see posts before March 3 2026?

Simce pegasus is dead for the forseeable future for anyone using Microsoft email I need to move all of the emails to outlook. I came across this 15 year old thread talking about using mercury and IMAP to move pegasus folders to outlook. Never used mercury before. Anyone have any idea if this method would still work? Thx

My version of IE renderer is 5/24. Is there a newer one and is there a good reason to use the newer one?

When a new mail is read, the mail disappears when I move to another mail.
I check "Pegasus New mail", trash, ...
I use Pegasus since 1994, without problems.

I use IMAP
WINdows 11 25H
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2025, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: Version v4.91.1746, 11 Aug 2025 18:19:07, build ID 1746
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: chantal, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\Programs Tiv\Telecom\Pegasus\Install\Programs
Home mailbox location: C:\PROGRAMS TIV\TELECOM\PEGASUS\chantal
New mailbox location: C:\PROGRAMS TIV\TELECOM\PEGASUS\chantal
TMP environment variable: C:\Users\Chantal\AppData\Local\Temp
TEMP environment variable: C:\Users\Chantal\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled

WINSOCK version: WinSock 2.0
WINSOCK path: WSOCK32.DLLCommandline: -AActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 0 (0 active, 0 inactive)Last new mail count: 0Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

How to proceed ?
Thanks
Pierre

Using PMail 4.41 (yes, I know it's old)

Maybe for the last month or so, when viewing mail in the New Mail folder, I have been receiving emails where the From field and/or the Subject field are blank.

When I examine a regular email using the Raw View, I see that those fields are plain text (appropriate email addresses or subject text). When I examine an email where the From field or Subject field are blank, I see something like this:

From: =?UTF-8?B?4oCq4oCq4oCq4oCq4oCqTmV1cm9wYXRoeVRyZWF0bWVudEdyb3Vw4oCq4oCq4oCq4oCq4oCq?= <deleted for privacy>

Subject: =?UTF-8?B?4oCq4oCqU+KAquKAqnXigKpmZuKAqmVy4oCq4oCqIEbigKpy4oCqb23igKrigKogTuKAquKAquKAquKAqmVyduKAquKAquKAquKAquKAquKAquKAqmUg4oCq4oCq4oCq4oCq4oCq4oCqUGFpbj/igKo=?=

To: <my email address>

Can anyone tell me why this is happening? What email system (host or transport) is creating these messed up fields?

Fortunately, most of these are spam, but still ..

Thanks in advance!

Malcolm

I just updated to 4.91 from 4.81 and found when I check POP3 host, no mails were downloaded, an error was shown.

Using "Selective mail download" worked fine though.

I found that in the host setup, under download control, I had a server-side filtering rule set. Clearing this solved the issue.

I guess something broke in during the transition to 4.91.

I hope this might help someone else out there.

Cheers,

Torben

Have happily used PMAIL since around 1985, but due to issues beyond my control I may have to convert to Thunderbird.

I have ~30K messages, organized into lots of subject specific folders. I would (obviously) like to maintain that same organization.

Are there best practices to follow in doing this?

All advice and cautions are welcome.

(Context: have been a (mostly) Windows and (also) Linux user for since 1985, so suspect I can do most things required, if only I knew what to do. Have had enough experience to know that there can be numerous gotcha's, and doing it right the first time is infinitely easier than trying to slog through it, hence the request for guidance.)

many thanks
Randy

I had an old hard drive backed up on a thumb drive. I want to read some of my old emails. I don't see any way to read these using Pegasus unless I copy them to a file in the Pegasus system. Is this correct? There are thousands of them.

One concern I have is that it seems I have to be at my home computer to read older emails. With gmail your old email is stored in the cloud, so you can retrieve them from anywhere. Can Pegasus do that also?

Having just had a rant about some the failure of some links in messages received in Pegasus 4.72 it occurred to me to check in about upgrades, and I see I'm WAY behind!

Am I right in thinking that the annoyance of clicking on links and getting nothing but a yellow triangle has now been resolved in 4.91?

Regardless, its clearly time to upgrade - is the process as described elsewhere - close & backup, install 4.91 and point the installation at the current program folder?

I'm still running it under Windows 7 - but as far as I can see that is still supported (I shall move almost entirely to Linux in the future) - but after 30 or more years using Pegasus i dont want to change!

Any advice, tricks and traps and warnings greatefully received!

Long time user. I have 2 Stationery forms and 149 Draft messages going back to 2007. When I try to Copy them to a regular file folder, only 28 of them are copied. I am unable to determine why some are copied and some are not. Has anyone else had this issue, and what might be the workaround? Thanks in advance.

I recently updated to 4.91.1746 I have always had PMail installed on an external drive with the -Roam switch.
I have 675 folders in my Pmail installation.
Lately, when I launch it, it shows me this:
"Preparing Folder Management Layer" and then it takes a long, long time to to load the folders, 25 at a time.
Any clues as what's happening and how to correct it?
Thanks for your help.
Tariya

I have a rogue mail message which persistently appears in the OutBox as a "To Forward" message.
If deleted manually from the OutBox it will appear again next time I log in.

In order to delete the rogue message I need it's filename (*.cnm) so the I can search the mail data directory - OK.
BUT first I need to name of the file - so how do I get the filename of a required message eh? [Next upgrade: insert the name of a message file into the file, like: "Filename: PM-AYEUP123.CNM", so we only need to look at the raw file in the appropriate window to get its name.

Thanks,

Kenneth Spencer

In case this should assist anyone: I've spent two days trying to figure out why emails from a specific sender is silently being deleted after downloading. Believe me we've tried all options!

I found a work-around: Tools> Mail Filtering Rules> Edit new mail filtering rules> Rules applied when folder is opened > Add a rule>
From - The errant email address, Action - Copy, Set - New mail folder.

I have used PMail for over 30 years as a small bus. I really like Spambust as I can add to it with the latest smam topics. However, I installed PM 8.0 a few months ago and the Spambust soes not re-direct anything to the (Spam or Junk mail ) folder. I have enabled it and even replaced it with a spambust.dat file that worked in the past.

When I run the SYNTAX test I always get the same message that has been there without errors. The (EXPECTED WEIGHT, IF, IFNOT, AND OR ANDNOT) error.
nothing gets sorted or re-directed.
Any help apprecieated.

Mesu

Hallo,
ich bekam soeben eine Beschwerde von einem Freund, dem ich viele Bilder zugeschickt habe. Zu jeder Datei erhielt er die Datei Information/File Information "...Der folgende Teil dieser Nachricht..." bzw. "The following section of this message..."
Er weiß sehr gut, wie er mit der Datei umgehen muß und braucht keinen "system administrator".
Wie kann ich diese unnützen und in ihrer Menge störenden Hinweise unterdrücken?
Danke, mfG Hajo

I have just installed PM for the first time, so complete newbie.

1. On loading PM, the splash screen appears, then sits there for upto 4minutes before continuing to the mail display.
2. On apparently random occasions, PM freezes with the win11 window header saying PM is not responding. Leave it alone for up to 3-4minutes and PM continues normally.

I would suggest I have not installed something correctly. Any suggestions as this is becoming a game stopper.

Cheers......
Malcolm.