Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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Michael posted Aug 21 '13 at 7:54 pm

[quote user="inksi"]What we have done is to rename the IERenderer.dll and then provide a symlink to bearhtml.dll with the name IERenderer.dll so that bearhtml is called by default.[/quote]

I'm surpised you don't see any side effects of doing so. Instead you should rather rename or remove the file IERenderer.fff.

[quote user="inksi"]It would appear to be Wine not handling IERenderer correctly. It does not have a high priority despite a number of people having had issues. The workaround is not difficult but I suppose it does deprive Pegasus of some functionality. (?)[/quote]

It's actually an issue with WINE's IE support for embedding IE's rendering machine into other applications.

[quote user="inksi"]It would be good to see a specific Pegasus page on running under Wine, I cannot see that we are going to get a native Linux version ever and a little 'official' documentation on this issue could go a long way to demystifying it. Wine is not that complex but less capable users might balk at the issues mentioned above, either it will go or it won't would be the attitude of many.[/quote]

People using WINE could try to create a entry, AFAIK only a few people of PM's beta tester team are actually using WINE. IOW: I don't think WINE is officially supported other than on a voluntary basis.

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denniss posted Aug 18 '13 at 1:21 am

AAarrrrghhhh!

Dummy that I am I failed to do a little research before pleading to the masses. The default printer was off line, which I found quite easily searching for "delay in opening message". Set the printer default to one that's available and problem solved. Sorry to waste bandwidth but perhaps it will help someone else to remember to look first and ask questions later.

 

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NTxLS posted Aug 17 '13 at 3:16 am

Mr. Martin,

Thank you for this information as you well know, HELP file is my last resort . . by your suggestion that has been done and now the need is to see what takes place now. After following what is within there and now try it out.

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Michael posted Aug 13 '13 at 10:40 pm

[quote user="Chris03"]Will PFS be supported soon?[/quote]

Since OpenSSL supports it and Pegasus Mail will switch from using CryptLib to OpenSSL it should be possible to implement it. But I can't tell whether it may happen soon or not - depending on what "soon" is supposed to mean anyway ...

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HolyHarp posted Aug 12 '13 at 12:49 pm

After processing several mailing lists normally, I noticed that they had begun remaining in the queue.  I checked the syslog.pm and they were being sent (the SMTP flag was "T" designation).  I found the cause was that I had the PML files open in Notepad++  I closed Notepad and the queue processes the mailing lists completely and removes them from the queue.

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caisson posted Aug 10 '13 at 3:42 am

Make the necessary adjustments with the window not maximized and check the option to retain desktop settings - Tools | Options | Basic settings.

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Jerry Wise posted Aug 8 '13 at 7:29 pm

It sounds like you may have had improper or incomplete closure of winpm-32 and on restart some items were reset or rebuilt to default values. In order to perform one easy test close winpm-32 and rename state.pmj file to state.bak and on restart all will be at default sizes and locations. You will have to reset things and resize them.

The SMTP and POP settings are not stored in pmail.ini file any longer. They are stored in SMTP*.pnd and POP*.pnd files but are set and managed by Tools, Internet options and the tabs below with several for Receiving and also for Sending.

Were you possibly using dual monitors or experimenting with a viewing device of higher resolution or a CRT monitor and then also a new flat screen monitor of different resolution? Has your M$Windows been reset to different screen resolution?

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It still sounds like a download controls issue.  Double check the download control settings in the POP3 host configuration.  Make sure the "Download only unread mail" is not checked and the "Default action for messages still present after filtering" is set to Download.

Also, enable internet session logging then check a log to see if an abnormal end to the connection is occurring.  Read the help file about internet session logging if you are unfamiliar with what gets logged and/or where to find the log files.

 

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irelam posted Aug 11 '13 at 7:22 pm

A possible method would be to make the subject line  unique for each distribution list template file. Delivery failure messages always contain this important header.

Martin 

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PaulW posted Aug 15 '13 at 11:16 am

[quote user="petefior"]

Hi all:

I am experiencing the same problem for about a week now - did not change any settings, but the SMTP server on my Verizon email account gives me an authentication error message.  I tried a different email client for sending email on the same account and it works OK.  I tried changing the original Pegasus settings under "Internet Options" but could not get my outgoing email to work.  I know that Verizon is in the process of changing their protocols, but I cannot send with either the new or old settings.

[/quote]

What was the error message and what did you change? 

Can you create an Internet Session Log from a failed send and post it here (after xxxx'ing out any username and password).

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bfluet posted Aug 7 '13 at 11:54 pm

You can use the blue (up) and green (down) arrows in the upper left of the reader window to display the contents of the previous or next message.

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[quote user="c.haslam"]Preview mode checked but toolbar button says List. not
Preview[/quote]

The toolbar button indicates the mode you can switch to not the mode you are in.

When in Preview mode, toolbar button is the List button

When in List mode, toolbar button is the Preview button

 

[quote user="c.haslam"]Also Preview is not showing. I switched to a lower resolution monitor.[/quote]

Are you talking about attachment previews not showing or that you can't switch between List mode and Preview mode?

Keep in mind that switching to a different resolution monitor can really play havoc with Pegasus Mail window sizes.  Resizing of windows is usually required.  Consider using the Window pull down menu item to either Tile or Cascade all open windows then move and resize each one to your liking.  Windows not currently open will need to be resized when they are used.  Also keep in mind that if you switch back to a higher resolution monitor you will have this issue again.  If you are routinely switching between different resolution monitors there is a workaround that allows for the use of an alternate user preferences file.  More info is in the Commandline options section of the Help file (Help > Commandline options).  It is the -Y switch.

 


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In the stunnel log I find

2013.08.08 18:27:42 LOG5[40:31]: stunnel 4.56 on x86-pc-msvc-1500 platform


2013.08.08 18:27:42 LOG5[40:31]: Compiled/running with OpenSSL 1.0.1e-fips 11 Feb 2013


2013.08.08 18:27:42 LOG5[40:31]: Threading:WIN32 Sockets:SELECT,IPv6 SSL:ENGINE,OCSP,FIPS


2013.08.08 18:27:42 LOG5[40:31]: Reading configuration from file stunnel.conf


2013.08.08 18:27:42 LOG5[40:31]: FIPS mode is enabled


2013.08.08 18:27:42 LOG5[40:31]: Configuration successful


2013.08.08 18:28:44 LOG5[40:47]: Service [gmail-smtp] accepted connection from 127.0.0.1:43854


2013.08.08 18:28:45 LOG5[40:47]: connect_blocking: connected 74.125.136.108:465


2013.08.08 18:28:45 LOG5[40:47]: Service [gmail-smtp] connected remote server from 192.168.1.10:60142


2013.08.08 18:28:45 LOG3[40:47]: INTERNAL ERROR: s_poll_wait returned 0, but no descriptor is ready


2013.08.08 18:28:45 LOG5[40:47]: Connection reset: 79 byte(s) sent to SSL, 53 byte(s) sent to socket


 

So stunnel seems to run correctly. In case it is needed I generated a certificate.

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Jerry Wise posted Aug 8 '13 at 12:24 am

[quote user="Bill Green"]Hi Bryan I received your email about what to do for POP and SMTP. So POP is solved I still can't send! Groan!
[/quote]

Are you using  port 587 and STARTTLS to send to GMail and are you sending as the username and account on the GMail accoun? If not the From: user must be added to the GMail listing or who can send mail. GMail will then  add the sender address after receipt is received to prove you own and control that address.

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R Bruce Curry posted Oct 10 '13 at 3:48 am

David,

Thanks for the reply,  Guess UF is behind you all.  As far as I know IT has not upgraded Exchange.

Second, about "error message", I was not in Pegasus, but in Word Perfect, guess Pegasus may have been running in background.

About iPad, now on iPad I can choice which mail programs it will interact with.  I use Pegasus and Gmail and can look at mail in an APP on my iPad and iPhone, send replies, delete messages and create new  ones.  Hoping that with iOS7 it would work the same.

 Thanks again,  Bruce

 

 

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irelam posted Aug 15 '13 at 1:00 am

What is your POP3 timeout value set to, in your POP3 configuration?  See General tab in the POP3 Internet Mail options.  This value should be at least 300 seconds, to allow for slow or fragmented download of the message from your ISP.  Note that when reviewing the timeout setting, it is coded in two places, as mentioned above in the General options, and also in the POP3 settings for a specific POP3 server, which can be viewed by selecting the active POP3 definition and "editing" it. You should see a Timeout value which should be set to the same large amount.

 Martin

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