Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

59
4

Thank you, *.guam.net


Yes, knew I left out I am running Windows 10.
Command line yielded exact same results.


Will look at 4.81 this weekend.


J


I was running a 2.8x version and was having issues with Spectrum. Decided to blow that away and new install 4.80


Two quirks:


When I open I get a flag that Pegasus may be blocked by another process; I ignore that. (Not a new flag with 4.80)


Then when that disappears, I get as far as "Pegasus Internet Mail Setup", for 1/2 second, and then everything closes.


Installed in C:\PMAIL. There is a C:\TEMP folder.


Any and all suggestions, welcome


LSU Tiger 1977


recent by PM-1  ·  Nov 19 '23 at 5:57 am
60
7
chatz posted Nov 15 '23 at 2:20 pm

I just upgraded my old version 4.73 to v4.81. As per the instructions, after installing the new version, I replaced the PMAIL/ADMIN folder with the one from my previous version, but when I open the new client, I don't see any of my old folders.
Any idea as to what I'm doing wrong.
Thanks


36
5

Hello,


Occasionally we receive emails from different senders/domains with images attached.


However, Pegasus displays them corrupted:
654cff4f81ac7


All received emails are forwarded as copies to our AOL account and appear there complete and correct, with attached pictures.


If we then forward this email from AOL to the original recipient, Pegasus displays the email correctly.


What could be the reason for this?


recent by bbProg  ·  Nov 10 '23 at 8:51 am
111
6

Until today (29th Oct) my Pegasus Mail (v4.81 public beta of Jan 2023) configuration has functioned perfectly when accessing my several Gmail accounts using the OAUTH2 capability that David introduced into PMail, but as of this morning every attempt to access any of my accounts on Gmail's POP3 server results in an 'Invalid credentials' error.


Included below is a sanitised version of the error message I get when I try to access the Gmail mailbox for one of my usernames; I've hidden my IP address and also the lengthy string which is presumably associated with the OAUTH2 dialogue.


14:19:59.845: --- 29 Oct 2023, 14:19:59.845 ---
14:19:59.845: Connect to 'pop.gmail.com', timeout 90 seconds, flags 16842753.
14:20:00.879: [] Setting SNI hostname to 'pop.gmail.com'
14:20:01.011: [
] SSL/TLS session established
14:20:01.011: [] TLS_AES_256_GCM_SHA384, TLSv1.3, Kx=any, Au=any, Enc=AESGCM(256), Mac=AEAD
14:20:01.011: [
] Peer's certificate name is '/CN=pop.gmail.com'.
14:20:01.027: >> +OK Gpop ready for requests from xx.xxx.xx.xxx k17mb79212604wrz
14:20:01.049: << AUTH XOAUTH2
[Snipped]
14:20:01.828: << STAT
14:20:01.881: >> -ERR [AUTH] Invalid credentials.


Is anyone else experiencing issues with accessing Gmail today? I definitely haven't changed anything in my PMail configuration so can only surmise that something has happened at the Gmail end...


Thanks in advance for any guidance and advice


--
Martin


39
5

Just yesterday (2nd Nov) I became unable to send from Pegasus (using latest version).
Tonight I got an email from Bigpond saying they noticed I can't send, and the solution is to "verify and update my email settings (eg. Outlook) to authenticated mode."
How do I do that in Pegasus? If I can't find a solution I will have to change email clients, which I dread doing after decades in here.
Thanks in anticipation,
Bill Purcell, Brisbane, QLD


recent by msetzerii  ·  Nov 5 '23 at 1:53 pm
73
6

One particular folder appears to be damaged : the error message indicates that I might be possible to reindex the folder in order to repair it. If I try to do that, I get an seemingly endless series of popups that require the user to press "OK" to close it. After having done that for 200 times, I decided to stop and kill the Pegasus process using the task manager. Is there a better way to repair or reindex a folder? The folder was fine yesterday, but is somehow damaged today.


49
6
bbProg posted Oct 23 '23 at 6:20 pm

Hi,


I do not know when this has started, but lately we noticed that replying to a message with the reply button, including the original text message, works as expected, headers (from, to, subject and date sent) as well as the original email body are added properly



From: "B*"
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen smile
Date sent: Mon, 23 Oct 2023 17:02:56 +0200


Test

but when replying with a template results with a template it ends up with extra text:



Some body text here...insert "Some string..."


Block of text.
Block of text.
End block of text.


From: "B*" b*****@n*****.com
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen smile
Date: Mon, 23 Oct 2023 17:02:56 +0200


This is a multipart message in MIME format.


------=_NextPart_000_00B6_01DA05D2.C4E935E0
Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable


Test


--
This email has been checked for viruses by Avast antivirus software.
www.avast.com


--
Diese E-Mail wurde von AVG-Antivirussoftware auf Viren gepr=C3=BCft.
www.avg.com
------=_NextPart_000_00B6_01DA05D2.C4E935E0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable


<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV=3D"Content-Type" CONTENT=
=3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros=
oft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;}
span.EmailStyle18
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
=2EMsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:367336800;
mso-list-template-ids:-1378836476;
mso-list-style-priority:99;
mso-list-style-name:"bb Numbering";}
@list l0:level1
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:14.2pt;
text-indent:-14.2pt;}
@list l0:level2
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:1.0cm;
text-indent:-14.15pt;}
@list l0:level3
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:42.55pt;
text-indent:-14.2pt;}
@list l0:level4
{mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:2.0cm;
text-indent:-14.15pt;}
@list l0:level5
{mso-level-number-format:alpha-lower;
mso-level-text:%5;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:70.9pt;
text-indent:-14.2pt;}
@list l0:level6
{mso-level-number-format:roman-lower;
mso-level-tab-stop:27.0cm;
mso-level-number-position:left;
margin-left:3.0cm;
text-indent:-14.15pt;}
@list l0:level7
{mso-level-tab-stop:31.0cm;
mso-level-number-position:left;
margin-left:99.25pt;
text-indent:-14.2pt;}
@list l0:level8
{mso-level-number-format:alpha-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:4.0cm;
text-indent:-14.15pt;}
@list l0:level9
{mso-level-number-format:roman-lower;
mso-level-tab-stop:none;
mso-level-number-position:left;
margin-left:127.6pt;
text-indent:-14.2pt;}
ol
{margin-bottom:0cm;}
ul
{margin-bottom:0cm;}
--></style><!--[if gte mso 9]><xml>

<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>


<o:shapelayout v:ext=3D"edit">


<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div class=3DWordSection=
1><p class=3DMsoNormal>Test<o:p></o:p></p></div><div id=3D"DAB4FAD8-2DD7-40=
BB-A1B8-4E2AA1F9FDF2"><br /><table style=3D"border-top: 1px solid #D3D4DE;"=


<tr><td style=3D"width: 55px; padding-top: 13px;"><a href=3D"https://www.a=
vast.com/sig-email?utm_medium=3Demail&utm_source=3Dlink&utm_campaign=3Dsig-=
email&utm_content=3Demailclient" target=3D"_blank"><img src=3D"https://s-in=
stall.avcdn.net/ipm/preview/icons/icon-envelope-tick-round-orange-animated-=
no-repeat-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"width: 46px;=
height: 29px;"/></a></td><td style=3D"width: 470px; padding-top: 12px; col=
or: #41424e; font-size: 13px; font-family: Arial, Helvetica, sans-serif; li=
ne-height: 18px;">Virus-free.<a href=3D"https://www.avast.com/sig-email?utm=
_medium=3Demail&utm_source=3Dlink&utm_campaign=3Dsig-email&utm_content=3Dem=
ailclient" target=3D"_blank" style=3D"color: #4453ea;">www.avast.com</a></t=
d></tr></table><a href=3D"#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width=3D"1=
" height=3D"1"> </a></div></body></html>
------=_NextPart_000_00B6_01DA05D2.C4E935E0--



I tried to change some options under Tolls menu, but I'm not sure it has to do with it as the reply button works properly.


My template:



Title bb Test


set To = "~f"
set Subject = "~s"


Body
Some body text here...insert "Some string..."


Block of text.
Block of text.
End block of text.


EndBody


include message 0 quoted keyheaders



Any idea how to prevent the template from adding all this extra text?


Thanks in advanced.


recent by bbProg  ·  Oct 24 '23 at 4:06 pm
149
18

Emails are now taking about 20 seconds to leave Pegasus Mail on my computer. But if I send emails from an app on my phone, like Yahoo Mail or Gmail, or if I log into Yahoo Mail on my computer and send emails from there, emails are despatched instantly.


In the past year I haven't changed any of the Pegasus settings or other settings on my computer.


I recently changed broadband provider. The download and upload speeds provided by my new broadband provider are much faster than those provided by my previous broadband provider. However, the problem is not the time it takes to upload the contents of an email from Pegasus, but rather the time it takes for an email to BEGIN departing from my computer. It seems to me that there is some delayed "handshaking" or authenticity-checking going on before an email can begin to leave Pegasus Mail on my computer, but these are only guesses.


Can anybody suggest an explanation, or better still a remedy, for this?


recent by Orpheus  ·  Oct 21 '23 at 4:39 pm
20
0

Recently the Comcast mail servers have proven to be quite the issue but I have found a workaround


If you have express VPN and Pegasus Mail you occasionally get unable to connect authenticate and other VS messages back from our buddies at Comcast and I have traced the majority of the issue to the default settings in the VPN client to get a proper connection to their email servers you must set TCP in the client list otherwise you will not get a reliable connection to their servers


since ice spent a bunch of time troubleshooting this I wanted to pass on my experience and what seemed to be the best fix


Please excuse the grammar and spelling this is a speech to text program and wireless sometimes makes errors it still better than my typing


111
7

Hi


I switched e-mail provider and I cant mail using their smtp server. When trying to mail I get an error stating Connection timeout. Socket read timeout. See attached screenshot


According to my provider I need to use TLS 1.2 but I cant find that option in Pegasus.


Help??


I have been using Pegasus very happily for 30 years or so, I dont really want to switch.


Harry van Horen
65129cf36ef0e


59
3

Hello,


I have PMAIL 4.41 installed with tons of existing emails and custom folders and settings in it, and now need to update to PMAIL 4.80, because my mail provider requires newer mail protocols.


I am wondering how to do that.


Here is a snippet of the info about my current 4.41 installation, copied out of "About Pegasus" > "Info":


WINPMAIL.EXE directory: T:\PMAIL\Programs
Home mailbox location: T:\PMAIL\MAIL
New mailbox location: T:\PMAIL\MAIL
TMP environment variable: C:\Users\myname\AppData\Local\Temp
TEMP environment variable: C:\Users\myname\AppData\Local\Temp


Do I just need to install 4.80 and during the installation process 4.80 automatically detects the existing installation and its folders, and keeps it?


Or do I need to manually change paths in some PMAIL 4.80 file?


Or should I just install 4.80 into a new folder, and delete the files in the then created "PMAIL"-folder, and after that paste all files of the existing "PMAIL"-folder of my current 4.41 version into that new "PMAIL"-folder of 4.80?


Any help is much appreciated.


97
21

Hi, Wifey gets into an awful mess with pmail because she does very little 'housekeeping'.


Her pmail is set up for selective download because that allows anything suspicious to be deleted off the host server. However all her mail ends up in a single new mail mailbox.


I have setup identities for a)Personal mail and b) Business mail of higher importance. The problem at the moment is her new mail box is full of personal mail and she can't take in the important mail.


I'd like to filter on alias identity so downloaded mail goes into new folders called either e.g Personal or Business. From there she can move messages somewhere else or delete them.


I've played with filtering, but haven't got anything to work yet. maybe it's because we're using selective download? But mail still ends up in the New mail folder. I don't mind if it gets moved after pmail shuts down or when it's opened, as long as mail isn't appended into the New mail box.


pmail can work out what's spam and magically put it in the spam folder where you don't often look! I just want to direct wanted mail based on incoming email identity into new folders.


Is there a way I can do this? Thanks


31
4

This is, I think, a not-too-serious bug report for Pegasus Mail 4.81.1154, Jan 10 2023, build ID 1154. I have received an unexciting email message containing the nasty-looking header


Subject: =?utf-8?B?8J+QpyBJdCdzIHR1cm5pbmcgY29sZGVyIC0gQmUgcHJlcGFyZWQg?=
=?utf-8?B?Zm9yIHRoZSDinYTvuI8gY29sZGVyIG1vbnRocyBhaGVhZCDinYTvuI8=?=

In the folder view top-right list of messages, the Subject column shows as completely blank. (I think it should show some text!)


In the folder view's bottom-right message preview pane, the subject appears, presumably correctly, as


 It's turning colder - Be prepared  for the ❄️ colder months ahead ❄️

Then when I open the message, its window title bar shows


<Sender>, ????????????????????????

That's almost as bad as completely blank, but at least I can tell there ought to be something there. The header section of the message itself shows the subject properly -- that's what I copied and pasted from to get the text earlier in this post.


The sender (trying to sell central heating radiators) has not made this subject text easy to display, but I firmly suggest Pegasus Mail ought to be able to do an equally good job in the window title bar and the message list as it does for the message window headers area.


This last bit isn't part of the bug report, but I'd guess it was an issue with character encoding.


recent by mhi  ·  Oct 18 '23 at 11:43 am
42
2

How do I get back the Junk or suspicious mail folder? I had a mail downloading glitch and as are result it was flooded with messages and proved quite resistant to reindexing, so I ended up deleting the whole thing.


Now I'd like to get the folder back but I don't know how. I've tried creating a folder with the same name and directing messages to it in 'Tools / Spam and content control / Content control definitions / Basic Spam Detection / Edit / Actions / Move the message to a folder' but this is not working, as the window does not seem to accept my folder selection -- when I click 'Set', it only reopens the 'Select a mail folder' window time and again,, and when I click 'OK' it does nothing.


Thanks for any advice. The version is 4.80.1028 Jan 16 2022 build 1028


recent by Jaakko  ·  Oct 17 '23 at 8:19 pm
38
3
rfh007 posted Oct 10 '23 at 1:12 pm

I recently got a new notebook (Lenovo ThinkPad X1 Yoga). I managed to copy pmail and it works fine, now under Win11 (before Win10).


Also scrolling with my (external) mouse works almost everywhere (like in all other programs). Only in the text body on an email I am reading, scrolling with the mouse wheel does not work at all. Scrolling does not do anything. Note that scrolling in all other windows in pmail (including the header of the emails I am reading) works perfect. Just in the message body the problem exists.


By the way, I am using the German version.


None of my colleagues or technicians at my university can help me here. Any ideas or suggestions or workarounds?


recent by rfh007  ·  Oct 10 '23 at 4:08 pm
5.8k
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