Thank you all very much. So these Pegasus options that I've never had reason to use. And all this kerfuffle because one customer insists I top-post my replies!
I think that what was happening was that another member of staff may have opened her account (her account is accessible by one other person). However, this other person said they had not accessed the account...
Her IMAP access is via Outlook 2003.
This afternoon I check the logs and saw that she had not used IMAP today so I sent a test message then checked the person's account specified in the forward rules. Nothing happened (as expected).
I removed the forward rules from her Pegasus Mail account and created new ones on the Mercury mail server.
An update is available at the Community website that adds support for Content:encoded descriptions and text. This allows Blogs with embedded html to be converted into email messages. It also allows sites such as Microsoft with for example, security advisory services, to provide more details on threats and fixes.
Thank you. I had already been to tools and unchecked the box but I did not know about the use of control. I have found through experimentation that clicking the delete icon while holding down control does not work but holding control and hitting the delete key works as I desire. Wait, I'm not sure what I did wrong the first time but I happened to try control and delete icon and it worked. Oh well........
To revert to your original question where you stated that "folder was still there!!!", the only situation where it could 'appear' to be there is if you had moved the .PMM or .PMM/.PMI pair out of your Home directory while Pmail was still running: in that case it would still have appeared in Folders but, if you had tried to open it, then Pmail would have put up a message about the folder being damaged, followed, in a few seconds, by crashing. I'm convinced that you mistakenly copied it from the Home mailbox instead of moving it.
If you had moved it out of the Home mailbox while Pmail was closed then on reopening Pmail it would no longer be listed in the Folders screen: it would still be listed in HIERARCH.PM but with its title replaced by Name_Unavailable. If you then close Pmail, move the file(s) back into the Home directory and reopen Pmail then it will re-appear in Folders in its former position in the hierarchy with its former title.
Back to archiving methods: I like to think that the method I proposed, and use, has considerable advantages over yours apart from being a bit tedious to set up.
1. Provided that you keep the archive mailbox disconnected, except when you need to access it, then the archived files are effectively, as you put it, "outside of Pegasus".
2. Folders in the archive are readily identifiable by their titles instead of unintelligible file names and can be opened in Pmail enabling messages to be read, copied (including back to the Home mailbox), replied to etc.
3. The archive can be searched for text: that is not normally possible in your method if any messages contain Mime(Base 64 encoded) sections. Warning: I don't know if it's a quirk of my setup but Pmail's "Search all folders in the selected mailbox" doesn't work for added mailboxes: even if an added mailbox is highlighted before invoking search it still searches in the Home mailbox! "Select one or more specific folders to search" does work.
4. Jerry's concern, which I think is about Unique IDs, is not applicable because folders and trays are not moved between mailboxes.
To tell if you are running Bearhtml to render html messages, open a message and key in Shift + F1. Bearhtml help will be displayed, and the version will show on the Pegasus Mail status line for a short period. keying in Shift F1 again will return to message display. Bearhtml Help lists a number of ways to increase font size, but only if the font size is not coded in the html.
idw...Excellent that did the trick! Everything works fine now thank you
so very much I really appreciate.When I went to the location you
suggested BOTH boxes were checked so I unchecked the one you said not to
use (URLProxy) and all is well now. As they say you learn something
every day but I'm still wondering why both were checked as I never entered this page until you mentioned. All is well thanks again! All you Beta members are great!!
I would like to know what you mean by Auto Filtering option
seena
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See Help, Autofiltering folders section. Also see toolbar Folders menu, Manage autofilter folders. You may also access via right click on folder name in Folder manager window.