Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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euler posted Aug 10 '12 at 4:28 am

 

Some time after asserting SH hiccup fix I found that it wasn't true —

Pmail/Spamhalter was failing again. I decided to find more on it,

specially on what was happening behind curtains.

One thing was very evident: Pmail/Spamhalter looses its handle on

words4.db3 file every time a new mail message or a reclassification

produced an error at System Message's pane. Something in my hardware,

OS or Pmail lead it to miss control over SH database, thus the error.

Using Sysinternal's Process Explorer I found that when working

properly, words4.db3 had this status:


 

On SH error, the above pane was shown completely blank, that is, no application was using wrds4.db3 file. Then I decided to change mailbox address from UNC to mapped path

notation (following a hunch), so it looked like this on Process

Explorer Search pane, after the change:

 

 

 

As you can see the System handle

doesn't appear with this setup. With this setup I removed the Lanman

Redirector (a middle man) from the process with a gain in speed and

no more Spanhalter hiccups so far. My fingers still crossed anyway...

I still think something may be

misconfigured in my WinXP, or maybe it's just the old hardware

signaling it will give up some day, but Pegasus Mail has been running

much better (stabler?) after this change. Unless one day I return to

LAN usage (I doubt it very much) this shall remain like this.

Just to mention, Dear Wife's machine (a

WinXP SP3 desktop) still uses UNC notation without problems, probably

because she uses it very little and the SH hiccup occurs after some

time online.

I hope this can give you more to think.

Any comments will be welcomed.

 

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Thanks also, but I've only got the one "user" which is indeed Admin and one "identity" which is Default. I did have 2 "hosts" though and have deleted one of them so I should be sorted now. Seems a lttle over-complicated for those of us who just want to keep it nice and simple. This applies to most things these days. When it was just video recorders and car radios that you couldn't get to work, I thought I knew who was behind it. Now I'm not so sure.

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bfluet posted Jun 27 '12 at 11:25 pm

Just to expand on what Steffan said, once you get your identities configured correctly you will be able to control outgoing messages as if they originated from the email account you wish.  The key is one identity per email account.  Each identity should contain an appropriate default "reply to" address and an appropriate "My Internet e-mail address is" which is configured in the Internet Options.  Test by changing a setting then sending a test message to one of your other email accounts to see what the change affected. 

 As for the spell checker, there is no way to have it correct as you go.  There is an option to configure Pegasus to check spelling before sending which insures that you always spell check before a send.  I prefer invoking the spell checker on demand

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mackjaz posted Jul 10 '12 at 7:31 pm

This is a shot in the dark, but in the past, I have done the following:

Make a complete safety copy of your pmail folder.

Now, working with the original, remove all the recent files (hopefully the ones created since the problem occurred).

Then re-add the files one at a time and see if that corrects the problem.  Theoretically, when you put the corrupted file back, the problem will occur.  The idea is that one of your files is corrupted, and when Pegasus recreates that file (pmail.ini for example), the problem will be corrected.  In the same vein, you might also try temporarily de-locating files in your pegasus folder that have a creation date of 2004.

Good luck! 

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[quote user="Dioxazine"]

So I find that if I tick the box next to so many seconds of polling it's supposed to automatically get the mail for you. But it doesn't seem to do this very fast or smoothly for me.

[/quote]

What do you mean by "not very fast or smoothly"? If you set polling to 300 seconds, doesn't Pmail check for pop3 mail every 5 minutes?

Cheers!

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bfluet posted Jun 27 '12 at 10:52 pm

If a different driver doesn't do the trick consider AlwaysMouseWheel by Nenad HRG. 

http://www.softwareok.com/?seite=Freeware/AlwaysMouseWheel. 

I haven't used it but I really like his Windows Explorer replacement  Q-Dir.  A good thing about his stuff, at least the apps I've looked at, is that they are available as portable apps so can be tested without the install/uninstall aggravation.

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Studvio posted Jun 21 '12 at 8:02 pm

Hi Jerry, I changed it to Always as you mentioned, and will see if any improvements. Thanks for the quick reply.

LE: I've done the changes you mentioned, and it looks that you were right, no more 50% CPU taken by Pegasus. Thanks a lot for the tip!

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radhx posted Jun 26 '12 at 9:34 am

Ok, I think I found out (may be) what is going wrong....

I am using idw's S/MIME Front-End for email encryption.

But for few of my recipients I was unchecking the "Encrypt.." check-box for specific emails, as they had complained about some error regarding email certificate on their side (outlook express) while accessing my mail.

That's where the problem lies. If I  uncheck the "Encrypt.." box for a particular mail, I end up invariably with -

>> 0046 354 Start mail input; end with <CRLF>.<CRLF>

7: Socket read error 2746. 

error while sending such mails .

But if I don't uncheck Encrypt check-box, the same mails (new/reply/forward) go through properly.

How can we address this issue?

Thanks & Regards,

Rad.

 

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Is there realy no option to deactivate printing attachment files when use a mail filter for automatically print a mail? Printing files such as .jpeg  in text format  do need very much paper and you can not realy see the pic. You only have for example 40 pices of paper with strange characters.

Peggy [W]

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Cat009 posted Jun 16 '12 at 12:44 pm

Thanks, Jerry.

The message in question is a weekly bulletin from a commercial society advertising events in the forthcoming week.  It always includes a small attractive graphic with each of the two dozen or so announcements, but I have Pegasus set so that these do not show, so that I only see text.  I consider this as safety enough.

Have now added the sender's address to the global whitelist.

And am grateful to you for letting me know how to possibly identify why certain other emails are always returned to the Junk folder.

David.

 

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apeman posted Jun 15 '12 at 1:45 am

Many thanks for the replies. I checked using webmail and the two mails in question were indeed marked as urgent, but, as Guy stated, it's not possible to view the message properties so the only way to stop them occupying their position in the folder view in Pegasus was to delete them.

Rather oddly, whilst using the webmail I noticed that there were a number of other emails that had been marked as urgent by the senders however these emails were behaving as ordinary mails -that is they were not highlighted in Pegasus and neither were they sorted to the top of the message list. This will have to go down as one of those eerie computer vagaries!

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Michael posted Jun 12 '12 at 5:03 pm

[quote user="David_himself"]Have zipped the offending .CNM file and sent it to Michael.[/quote]

I can at least duplicate the issue now, unfortunately this looks like a HTS/TER crash which cannot be fixed "on the fly" - but it's very good to have a sample message for duplicating it since I've seen similar crash dumps before without getting a sample culprit. David Harris will need to look into it, so thanks a lot for providing the sample message!

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Worked like a champ!  Thank you, thank you, thank you!!  I also deleted a zero-byte IMAP.PM file by mistake first (which didn't do anything to the stray email showing), so hope that doesn't change anything serious.  But finally found the right one. 

 Thank you SO much for the help!!  And now I've learned something!

 Karen

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irelam posted Jun 8 '12 at 12:18 am

Brian

  Is the printer definition set in Windows using the cassette setting or sheet feeder?  In the case of Bearhtml, a copy of the selected Windows definition (from Printer setup dialog) is used. It can be changed by clicking the Properties button, but the change is only sticky for the life of the Pegasus Mail session.

My suggestion is that you create a printer definition in Windows by adding a printer that has the required properties, and then using that definition in Pegasus Mail. I know for a fact that Bearhtml does not change any printer values.

Martin 

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Brian Fluet posted Feb 2 '16 at 4:01 am

From what I know of this message it does not have anything to do with the identity and everything to do with multiple devices accessing the same hosted mailbox.  I would not be surprised if you have an iDevice that is keeping maintaining a connection to the hosted mailbox which is preventing Pegasus Mail from being able to connect.  Disable all other devices that are connecting to this hosted mailbox then try Pegasus Mail again.  You will probably need to disable the automatic polling within Pegasus Mail and trigger downloads manually when you know other devices are not connected.

FWIW, "Identities" in Pegasus Mail do not hold mail data.  They are simply sets of configuration settings that allow you to easily switch from one to another or to use the settings of one while in another (eg: sending mail as a different identity).  Creating a new identity that is the same as a previous one would not be of any benefit.

 


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Sharkfin posted Jun 9 '12 at 4:47 pm

The inbox does in fact have different operation to other folders so it fits that you only have this issue there. Someone else will likely post later with better ideas but my first thought is that you don't have Delete permission to the inbox. So Pegasus is moving messages as requested but then finds itself unable to delete the original from the inbox, causing that file to reappear upon the next check.

Use Help > About > Info and look for the New Mailbox Location to find which folder's permissions you need to check.

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thm posted Jun 6 '12 at 12:24 am

Dear Brian,

 

thank you for your advice! - I had tried several reply options and did it again now. This has no effect on my problem which is reliably reproducible. But if I activate the "Use IERenderer"-option the problem seems to be solved. When this feature first was introduced I decided that I don't need it because I only write and read the text-version of messages. This was a mistake as it now turned out. Thank you for your solution.

Best regards

Thomas

 

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thm posted Jun 16 '12 at 4:06 pm

[quote user="Guy"]

In Pegasus... Help > About | Info...
Note the "Home mailbox location".
In that directory you will find "IMC-???" subdirectories for the IMAP mailboxes.
In the "IMC-???" subdirectories are files named DESKTOP.PDC in which I believe is stored the expanded/collapsed state of the IMAP folders.

Try this...
With the IMAP mailboxes disconnected* rename the files DESKTOP.PDC to DESKTOP.PDC.BAK
*Pegasus could be either closed or mailboxes disconnected.
When the mailboxes are again mounted the folder structure should be collapsed.

[/quote]

 

to Guy: That did it! - I renamed the DESKTOP.PDC to DESKTOP.PDC.BAK and at the next start all folders were collapsed. Thanks a lot!

I even found that in the subdirectories for some IMAP profiles there was no DESKTOP.PDC at all, and this were those profiles where the folders always were callapsed.

 

to Thomas R. Stephenson: Thanks for your advice. I tried the way you suggested, as well. But I found that in my IMAP.PM there were IMAP profiles which behave different in terms of expanded/collapsed folders but have the same five-digit number, so this couldn't be the solution, I think.

Now I'm perfectly happy. My only other problem is to terminate rain this afternoon...

 

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