Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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bobbiev posted Mar 23 '13 at 10:18 pm

finally figured out the problem.  My isp changed the smtp.emailname.net to mail.emailname.net.  It would have been nice if they had alerted me to the change.  It is now fixed.

Thanks for your response.

Bobbie

 

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PaulW posted Aug 30 '12 at 10:57 am

[quote user="NTxLS"] Thank  you for the assistance, I had that box checked, "Add this variant of the default signature upon message creation" and discovered it was not saved.[/quote]

If you use different Identities, the setting can be different for each one.  So you will have to check the box in all Identities.

 

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NTxLS posted Aug 28 '12 at 4:23 pm

Thank you for this information.  I have not been able to make any copies as yet, that will be my next project for today.  There are some e-mail there that is important to me only, my Wife passed on Mother's Day this year. Just is a little heck-tech here along with changing back to Pegasus Mail after 2.5 years on a client that just was not up to the standards that are met by PMail.  At 72 and still functioning as a user as well as a problem solver for another on computers and some other things that I have developed skills to troubleshoot and make corrections to restore functionality.  Just a tinkerer along with being a very curious animal, want to learn why not just repair or restore.  When it comes to programming that is necessary to remain in the hands of a programmer.  Not something I want to get into.

Again a very large Thank you and have a better day now and in the days to come . .

 P.S. Do not find the 'Enable E-Mail Tracking' in profile.

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bfluet posted Aug 27 '12 at 10:11 pm

Glad it's working.

I'm riding my Kawasaki motorcycle today and dropped my keys which settled on top of the cylinder heads under the fuel tank .  Talk about intractable... <G> 

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[quote user="deadstick"]There is a "Default timeout for

network connections" on the main Internet options screen and there is a

timeout setting for each host (SMTP & POP3).  The timeout setting in the host configuration takes precedence when set to anything other than zero.  Some folks have had to set a timeout

value as high as 300 while others have no problems with the default of

30.  Setting the timeout value higher than you need can cause problems so a little trial and error may be needed.[/quote]

I am running into a problem in which the POP3 host sometimes doesn't respond, resulting in delay when waiting for timeouts.  Then I can try again.   A previous timeout is not an indication that the server is unavailable, so short timeout are advantageous because a subsequent attempt will usually work.   A 10 sec. timeout works as well as a 45 sec. timout -- it either "takes" or doesn't "take".   So a short timeout is very advantageous.

The problem is with large files.  If the timeout is too short, an otherwise successful POP call fails.  Specifically, the large email displays a % of download countdown and eventually times out before completion.

I don't mind waiting for the fat email to download (unless it's a spam), but I don't know how to shorten the initial POP3 timeout without causing a large email to also timeout.  (I know about the file size limit option, but I actually *do* want to download these up to the ISP's limit.)

How can I adjust the initial POP3 call timeout but still allow downloads to complete?


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bfluet posted Aug 23 '12 at 7:09 pm

What you saw was Pegasus Mail attempting to recover deleted space in that folder.  Apparently something went wrong during the process.  You should check the folder consistency and perhaps reindex it.   

I recommend reading the help file on this topic.  Find it by going the Help > Help index then under the Index tab locate the topic called "Reindex folder" 

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erchess posted Aug 24 '12 at 9:51 pm

Greenman you are right - I am the only user of this laptop and nobody is changing screen resolution but ty for the thought.

 Brian I was skeptical but i recreated the problem and the scroll bar fixed it. I don't know why I did not notice that myself when the problem happened on its own. Anyway thank you.

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Greenman posted Aug 20 '12 at 4:12 pm

Thanks, Paul.

The first thing I did was to check for filtering rules but neither of them have any rules set up. If it happens again I will check the .cnm's.

Cheers!

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I'm needing some help because I am rewriting an old template that I've used and here's what I need it to do.

Most people nowadays are using HTML mail. Previously when I send user mail with important headers to a support group, all I needed to do was append the message inline.

But now, I've decided that I'd rather click on a mail, and have a template that will pop up which will forward the mail as an attachment, including any of its attachment.

=== (appending a message inline)

include message 0 keyheaders

===

 I don't want the email message inline, I want it attached. It will have included instructions and will be sent to appropriate help contacts.

 

=== (attaching an attachment from disk, not what I want)

string v1 ";4.pdf;tone.pdf;design.pdf" "Which file?" 0 list

set to = ~f
set subject = "Your Instructions"
set confirm-reading = "N"
set copyself = "N"

insert "~z"
insert "Thank you for your message.~z~z"
insert "The attached files will help you with your inquiry.~z"
insert "If you have further questions, just respond to this message.~z"
((((((etc)))))))

include c:\pmail\mail\dig\tonehelp.txt 0
attach "c:\\docs\\etch\\~vv1~"
===

 So again, I want to click a mail message and raise a template where that mail message will be attached and forwarded to the help group. The Pegasus Mail help files allow the message to be added inline but that will break attachments like photographs, etc.

I know how to forward emails as an attachment with added text, but then doing so the manual way, I have to choose the addresses for the TO line, and also must paste a template of information about the attached mail into the new email.

What I really want is a template, so the intended groups can be chosen from the drop down, and a greeting will be inserted, introducing the attached message and further inserted text will request help resources to reply directly to the attached mail.

 The only part I cannot figure out, is what string of text to put into the template, that will attach the original message. I have no problem formatting the outgoing inserted text.

 Thanks for help with the template!

 Jahn

 

 

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Create a new folder named "Copies-to-self".


Search for ALL the messages in the old "Copies to self" folder:

Select the old "Copies to self" folder in the Mail folders pane.
Edit > Find text (Ctrl+F)
In the dialog: Search folders for text
Text to search...
*
...search type
Regular expression

Folder(s) to search
Search the current folder only

No other contraints

The search should find ALL of the messages, even the ones apparently
not visible when the "old" Copies-to-self folder is viewed.


Select ALL of the messages in the search results folder and copy them
to the newly created "Copies-to-self" folder.


Select the new "Copies-to-self" folder as the
"Default copy-to-self folder name" at:
Tools > Options | Outgoing mail > Copies to self ('outbox')


Verify proper operation of the Copy self control by sending
an email with the option selected.

If all is good, rename/delete folders and search results as desired.

 

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Tags posted Aug 16 '12 at 1:25 am

I have seen that solution used when you're unable to see messages that were previously in the parent folder (tray?) I was reluctant to try it where messages in the child or sub-files were not retrievable.   I know the messages still exist and I did not want to do anything that might lose them forever. I'll search this site for instructions on how to do the hierarch.pm rebuild.  Thanks for your help.

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Guy posted Aug 16 '12 at 2:46 am

There is the indication "authentication required".
Does the POP3 definition function (can you download mail)?
If so, in the SMPT definition try "Login to the SMTP server using... From this POP3 definition"
Tools > Internet options... | Sending (SMTP)
Select the definition, press Edit
See the Security tab

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Guy posted Aug 16 '12 at 2:28 am

[quote user="bfluet"]
Also worth noting is that new mail filters only act on unread messages so if you decide
to keep a significant number of messages in the new mail folder (I do) you will benefit
by keeping as many as possible marked as read.
[/quote]

Provided one [x] Allow read mail to stay in the new mail folder
else they are moved to (Main ?) the default mail folder.
[General settings > Basic settings]

I suppose some rules like below at the start of new mail filtering may speed things up:

If expression headers matches "X-Been-Filtered: yes" Exit ""
Always AddHeader "X-Been-Filtered: yes"

 

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Michael posted Aug 14 '12 at 3:40 pm

[quote user="SergioFB"]Sometimes when browsing received email list, the preview mode displayed is not of the email reading, and sometimes preview is frezzed with a other email view.

[/quote]

There's currently no solution for this (since it cannot be duplicated reliably), but you can fix it by simply closing and reopening the preview window.

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I don't recommend doing wholesale manual editing of the pmail.ini file.  The orphaned paths should be harmless.  That said, on several occasions I have resolved odd behavior issues by rebuilding the pmail.ini file.  I suspect the accumulation of invalid entries eventually causes problems. 

The way to rebuild it is to remove it then reconfigure Pegasus Mail.  With Pegasus Mail closed, rename the pmail.ini file to something like pmail_ini.saved.  When you restart Pegasus it will behave like a new install creating a new pmail.ini file.  I print out the old pmail.ini file for reference during reconfiguration. 

I know it sounds like a pain to do but it really doesn't take very long especially if you are familiar enough with the configuration settings that you don't have to think about them or refer to the help menu.   Of course the more identities you have the more time consuming it is.

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