Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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KSQR posted Jun 2 '12 at 9:47 am

[quote user="PaulFerguson"]

I am using Pmail ver 4.63 on a Windows 7 64-bit system. It has been working, but I go thru periods where I cannot receive email. I get a "Host has refused the connection" message. Here is what my session log shows:

--- Fri, 01 Jun 2012 10:15:01 ---
Connect to 'pop.att.yahoo.com' port 110, timeout 30.
10:15:02.412 15: Peer connect failure (the host has refused the connection).

[/quote]

Ran into a somewhat similar situation this morning with Gmail, Yahoo!, and 3 other mail services, all using SSL on port 995, e.g.:

--- Fri, 01 Jun 2012 12:34:07 ---
Connect to 'pop.gmail.com' port 995, timeout 30.
12:34:29.965 15: Peer connect failure (the host has refused the connection).

Was also unable to log in to view messages via web mail; a typical message from OpenDNS: "Sorry, but mail.google.com is blocked on this network."   Finally returned things to normal by changing the DNS ports in my router from those of OpenDNS to those of Google.

KQSR

 

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bfluet posted May 31 '12 at 4:53 pm

This is not exclusive to Pegasus Mail.  It is happening with other email clients as well. 

If you are using AVG mail scanner check this out:  http://social.technet.microsoft.com/Forums/hr-HR/outlook/thread/cff3e482-394a-4702-a5a4-4a947ca88a74

A web search on 'email "content preview"' will identify other potential causes that might help you identify what is adding this content to your emails.

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Thomas R. Stephenson posted May 28 '12 at 8:04 pm

> Hi, I've downloaded PMAIL 4.64 on my new computer (WINDOWS 7 64 bit).

After I've downloaded the
> Italian interface for 4.61, I get a message

such as "Pegasus 4.61 not running, please first
> install the program".

I have no idea how to answer this but you might ask this question at the Italian web site.  The Italian Pegasus Mail site is http://www.pegasusmail.tk


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Thomas R. Stephenson posted May 27 '12 at 5:41 pm

> Have folowed instructions but makes no difference.....not even for copies to self.
> Old install was in c:\program files\pegasus\programs
> new install in c:\pmail\programs

1.    Use Help | About Pegasus Mail | Info and give us a copy of the results.  Just paste it into the reply.

2.    Verify the folders (PMM/PMI files) are in the home mail directory.


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caisson posted May 28 '12 at 4:18 am

[quote user="katherine"]Very much interested in how this one goes. I recently brought my daughter a laptop and can't figure out how to make Pegasus work for her. [/quote]

The problems might not be the same.  If you would like some assistance you would be better advised to set out the circumstances separately..

Some detail re your o/s and Pmail installation, e.g. clean or copied etc would probably be helpful.

If you have connection issues provide information as to what you are seeing when you try to connect.

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rverzuu posted Sep 10 '13 at 4:13 pm

I know it is an old threat, nevertheless it might help others to avoid switching to an other program/solution.

It likely is your anti-virus. Most AV programs handle IMAP different from the file-oriented pegasus client folders.

First test if you can see the messages when briefly switching off the AV. (close your browser first and only select messages from a reliable source). You can see them now (worked instantly for me after spending hours trying other things...).

Then switch back on your AV and figure out which exception should be set within your AV program.

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bfluet posted May 22 '12 at 12:05 am

If you want to allow your users to be able to use your SMTP server from outside you will want to require authentication (the "Only Authenticated SMTP connections may relay mail" setting).   This will require creating a mail password for each user.

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Studvio posted May 21 '12 at 2:51 am

Yep, that's correct, only the "switch user" option is gone, and you can still have more than one user. However the switching thing is exactly what I found to be annoying and time consuming, hence the "shortcut" with identities instead of having multiple desktop shortcuts. And I have to admit, that's even handier than the previous "switch user" option.

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irelam posted May 19 '12 at 7:16 pm

To reload the server you will need to do something like this.

1. In Pegasus Mail menu Tools/Internet Options select POP3

2. Click on Disable button for server. This will stop any further downloading to your PC

3. Go to folder holding all the messages you want to return and Bounce each message you want to reload to the server, using Forward menu button and check "Forward without editing" button, then click Send Forward

4. Repeat 3. for all messages you want back on the server 

5. In Tools/Internet options, click POP3 tab

6. On the server definition you disabled in 2. above, click Edit.

7 Uncheck button "Delete on Server" 

8. Click OK, then Click Enable button, to re-enable the POP3 service. Click OK to save definitions.

You will now be collecting incoming mail on the server until you either delete them in another mail client or use Selective Download feature of Pegasus Mail.

HTH     Martin 

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I don't know whether the drag and drop problem is system wide or Pegasus specific but here are a some thoughts...

  • A sticking Esc or Ctrl key will cause drag and drop to fail.
  •  I read that in Win7 you can't drag and drop to/from applications running at different privilege levels (one running as admin).  I don't use a Win7 PC so can't test to verify.

If problem is system wide:

  • There is a security setting in IE8 & IE9 that affects drag and drop behavior.  Verify that it is enabled.  The setting is located in Tools>Internet Options>Security tab>Custom Level>Miscellaneous

    heading>"Drag and drop or copy and paste heading". 

  • Test in Safe mode.  If it works then look for an issue with a driver or a utility/application/service that runs at startup.
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Rendres posted May 22 '12 at 2:17 pm

Cool, thanks. I've tried the content control setting, and I'm still seeing the delays. I'll have a go at the log....

For what it's worth, I have found one other post with a problem similar to mine - it's titled "Pegasus has gotten incredibly slow in processing incoming emails" by Stan Lekach on 20 October 2011 (not sure how to directly link posts?)

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stuzz78 posted Jun 5 '12 at 9:21 am

In the interest of marking this thread resolved, just thought I'd report that all is still well post upgrade.  My original concern with doing it was that I didn't have a test system to see what the upgrade would do, so if something funny happened in my main network install (which is accessed by 30-ish people) it would have been unfortunate.

Thanks.

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Thanks.  You have solved my problem.

 

The solutions appear to be:

1. Tools > Internet Options > Receiving (Pop 3) > Idle UNCHECK

and

2. Tools > Internet Options > Receiving (Pop 3) > Edit > General > Scheduling SET TO ZERO

 

Now all three of my buttons respond instantly WHENEVER I click them.

 

Thank again.

 

 

 

 

 

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irelam posted May 16 '12 at 6:55 am

Hello,

  Firstly we need some information from you. Do you use IERenderer or Bearhtml to display html messages? Keying in Shift + F1 key should show which product and version you are using.  Secondly please provide me with a sample message that demonstrates the problem. Please forward it as an attachement to irelam@telus.net  I will forward it on to Michael (IEREnderer author) if my Bearhtml is not involved. 

Martin 

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> if have Pegasus on two different PCs, Versions are 4.31 and 4.63. I
> want to export all EMail folders from both of these PCs to MS Outlook.

There are a few commercial programs to do this  type of conversion.

Aid4mail
       http://www.aid4mail.com/

Transend
       http://www.transend.com/

You might want to check out the converters available at the following site as well.
       http://www.emailman.com/conversion/#mboxwin


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